- Importing using pre-established formats
- Importing from a Generic CSV File
- Instructions for importing Sites
- Instructions for importing Secure Notes
- Instructions for importing Server Login credential
- Passive Imports
- Importing and Exporting Wi-Fi Passwords
- Windows XP and Windows Server 2003
- Windows Vista and Windows Server 2008
- Importing from RoboForm 7
- How to import your profiles from RoboForm 7:
Once you have installed the LastPass plugin, you can import your stored login data from your previous password manager.
Importing using pre-established formats
and click Import From:
You will then be presented with a submenu for every password manager format that we support. Since importing from each password manager is different, we have provided instructions for each. Click on the password manager’s name, and choose ‘Instructions’ to view them.
We continue to add formats, so check the version you are running if you do not see the format you need.
After updating, if you would like to organize your sites into Groups or if you would like to delete some of the imported sites, it is easiest to perform these group actions through the Online Vault via https://lastpass.com. You can then use the check boxes to select many sites at once and perform an action on them.
Importing from a Generic CSV File
If LastPass does not support importing from your current password manager, you may be able to import using a Generic CSV file. Try seeing if your current password manager has an option to export to a CSV file.
If you use your own spreadsheet instead, it is important that the title of the columns match those in the template! The column titles can include any of the following: url, username, password, extra, name, grouping, type, hostname.
Fill the columns with the values you’d like for each entry (leave blank if the value is not relevant). Please note that ‘extra’ means either (1) the notes section of a site entry or (2) the body of a secure note, and ‘grouping’ is the group (or folder) where you would like the item to be stored in your vault.
**Note that on Mac computers, creating the import spreadsheet using Excel may cause reformatting issues that will prevent a proper import. Make sure to edit your content in TextEdit or another text editor.
Instructions for importing Sites
To import Site data you must define at least the following values: “url” (typically this will be the login url), “username”, “password” and “name”. “Extra” and “Group” are other fields that you might consider. To import data from a csv file, we suggest you use our Import Template found here: Sample Import.
Instructions for importing Secure Notes
To import data Secure Note, enter the values as follows: “url” = http://sn, “extra” = the contents of the note. Give the note a “name”, and then consider adding “group”. It is important to leave the username and password columns blank. Please refer to the example import formats found here: Sample Secure Note Import.
Instructions for importing Server Login credential
To import data as a Server Secure Note, enter the values as follows: “url” = http://sn, “type” = server. You must also populate “hostname”, “username”, “password” and “name”. In this case, you must enter the username and password in the actual username and password columns of the template, rather than the ‘extra’ section. Consider adding “group”.
Please click here to download our Sample Import, which includes examples of all 3 of the aforementioned data types.
Certain password managers do not support export functions. In these cases you can still use LastPass to pick up this data through a ‘passive’ import. This entails running both password managers simultaneously, having your former password manager enter your login credentials into a site, and then using LastPass to pick up the filled website entry.
Importing and Exporting Wi-Fi Passwords
On Windows and Mac OS X, LastPass has the ability to import Wi-Fi passwords stored within your computer into LastPass as Secure Notes. On Windows, LastPass also has the ability to export Wi-Fi passwords stored as LastPass Secure Notes to your computer.
Please note that in order to use this functionality on Windows, you must allow Windows to manage your Wi-Fi connections. Third party Wi-Fi connection managers such as the one provided by your Wi-Fi adapter’s manufacturer (Intel, etc.) are not supported.
In order to import and export Wi-Fi passwords, your computer must have a Wi-Fi adapter installed.
If you would like to import and export from the LastPass browser extension on Windows, you will need to re-run the LastPass Universal Installer. This is due to the fact that we need to install a utility that requires administrator privileges in order to import and export Wi-Fi passwords. You can re-run the LastPass Universal Installer from:
You will also need to ensure you’re running the binary version of the LastPass browser extension. If you’re not, in Firefox and Chrome, go to:
In Safari and Opera, please see:
Windows XP and Windows Server 2003
To import and export Wi-Fi passwords on these versions of Windows, you must be running the latest service pack (Windows XP Service Pack 3 or Windows Server 2003 Service Pack 2).
These versions of Windows require the Wireless Zero Configuration service to be running in order to import and export Wi-Fi passwords. If it’s not running, you may encounter an erroneous “No Wi-Fi adapter was detected on this computer. This feature requires a Wi-Fi adapter.” message. Please see the following Microsoft article for instructions on starting it:
Windows Vista and Windows Server 2008
These versions of Windows require a third party utility named PsExec (part of Windows Sysinternals and published by Microsoft) to decrypt Wi-Fi passwords. PsExec’s license prohibits LastPass from embedding it, but you can download and install it yourself:
2) Click “Download PsTools”
3) PsTools.zip will download. It contains a bunch of files, but the only file of importance to LastPass is PsExec.exe. You’ll need to extract PsExec.exe and copy it into the LastPass installation directory. This directory is typically C:\Program Files\LastPass\ on 32-bit Windows and C:\Program Files (x86)\LastPass\ on 64-bit Windows, but you may have changed it when you ran the LastPass Universal Installer.
Importing is supported on Windows and Mac OS X.
- Internet Explorer/Firefox: LastPass Icon -> Tools -> Import From -> Wi-Fi Passwords.
- Chrome/Opera: LastPass Icon -> Tools -> Import From -> Other, then select Wi-Fi Passwords in the Source drop-down and click Import.
- Safari: LastPass Icon -> Advanced -> Import, then select Wi-Fi Passwords in the Source drop-down and click Import.
Exporting is supported on Windows only.
- Internet Explorer/Firefox/Chrome,/Opera: LastPass Icon -> Tools -> Export To -> Wi-Fi Passwords
- Safari: LastPass Icon -> Advanced -> Export, then click the Wi-Fi Passwords button.
Importing from RoboForm 7
Siber Systems has changed the export process in the newest version of RoboForm – version 7 does not include the option to export your logins with the full site URL. Although you will still be able to export your passcards, they will not be imported to LastPass correctly. Without the full URL of the site, LastPass doesn’t know where the login fields are, and autofill will likely be dysfunctional. You will have to add them manually.
Note: You can also use the passive import method
How to import your passwords from RoboForm:
1. First, you will want to download RoboForm 6.9.92 (you will want to use a browser other than Firefox, which does not support this older version)
2. To export, find the RoboForm icon in your browser and go to Logins > Print List, which will cause a new dialog box to appear:
3. You will then want to check the “Full URL” option:
4. Click “Save” and then set the file type to .htm (html files) :
5. Open the RoboForm file with Notepad (Right-click > Open with > Notepad)
6. Click File > Save As and select “UTF-8″ from the “Encoding” dropdown and save it:
7. Open your browser and click your LastPass Icon > Tools > Import from > RoboForm > Import and select the file:
If you receive the Error Message: “Found 0 items or could not parse data” when attempting to import:
- Open your exported file in Notepad again
- Right-click > Select All > Copy on your data
- Login to the online Vault at https://lastpass.com
- LastPass Vault > Tools > Import > Roboform, and paste the copied data into the box and click ‘Check Data for Sites’
This message can also mean that you were attempting to import non-English characters from RoboForm to LastPass. Please switch back to UTF-16 in these instances (open the RoboForm file with Notepad > File > Save As > Encoding: UTF-16). If you do not see the UTF-16 option, try unicode or unicode big endian. If you continue to have problems, please submit a Support Ticket and we will be happy to assist you further.
You can repeat these same steps to import your RoboForm Safenotes and Identities.
How to import your profiles from RoboForm 7:
1) In RoboForm, go to Options > User data and click on ‘Explore folder’.
2) Copy the selected folder onto your desktop.
3) Delete the content of the selected folder.
4) Copy and paste the content of the other RoboForm profile folders into the selected folder.
5) On the RoboForm toolbar, click on “Print list…” and save the passcards list.
6) Import the RoboForm html file into LastPass.
7) Delete the selected RoboForm folder and move the RoboForm folder from the desktop to its original location.