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Help Center and FAQs

 

Having technical issues with LastPass?


 

We can help! :-)

 

Please visit our Help Center and FAQs page to search through our database of known questions and issues, or even open a support ticket if you can't find what you are looking for.


You can also find help from your fellow users in the LastPass Forums.


 

Download LastPass

Introduction

homepage_image1


 

Introduction: What is LastPass?


 

LastPass is easy, secure password and data management. Not only is the LastPass Password Manager free, it saves you time while keeping you safe. While our minds struggle to keep track of an increasingly complex variety of online accounts, LastPass allows you to effortlessly save, organize, and access your login data.



Helping You Simplify & Secure Your Digital Life


At LastPass, we believe that your online experience should be easier, faster and safer. We believe the Internet should be a place where we connect, explore, shop and learn without the hassle of passwords, usernames, web forms and security threats. That's why we created a simple and secure way to manage the data that gives you access to your digital life - for free.



LastPass Does The Work


After downloading the LastPass Password Manager and creating an account, you'll be able to securely store your login information, autofill and autologin to your favorite sites, and sync your saved data across all major browsers and platforms.



Security & Privacy Is Our Priority


We've taken every step we can think of to ensure your security and privacy. Using an evolved host-proof hosted solution, LastPass employs localized, government-level encryption (256-bit AES implemented in C++ and JavaScript) and local one-way salted hashes to give you complete security with the go-anywhere convenience of syncing through the cloud. All encrypting and decrypting happens on your computer - no one at LastPass can ever access your sensitive data. LastPass’ Security Challenge also allows you to identify weak account data and provides suggestions for significantly improving your online security.


 




 

Wondering what the benefits are of using LastPass' Password Manager?


 

Easy Setup


Download LastPass, create your account, then import your passwords, usernames, and form fill profiles. Setup only takes five minutes and you'll be able to start autologging into your favorite sites.



It's free!


LastPass is dedicated to changing the ease of use and security for Internet users everywhere. That's why we rely on a freemium business model - all basic features of the LastPass application are free, while advanced features like support for mobile devices are part of LastPass Premium for $1/month. We're committed to staying free, whether or not you purchase our Premium service.



Save Time


With LastPass, you can seamlessly log in to your favorite sites using autofill and one-click login. You can also create profiles that allow you to automatically fill your personal information on web forms accurately and safely.



Stop Forgetting


With LastPass, you create one Master Password, eliminating the need to ever remember another username or password. LastPass makes it easier to have unique login data for each of your online accounts without the hassle of remembering them or recovering them when you forget.



Stay Safe


LastPass secures your data by encrypting it locally on your personal computer or mobile device. Only your LastPass Master Password can unlock your data and only you have it. You can also use LastPass to generate and automatically store a unique, secure password for new sites.



Works Anywhere


Your data is securely synchronized across all of your browsers and devices, giving you access to your information anytime from anywhere. And you can always securely view your data from the LastPass website: https://lastpass.com



Go Mobile


Our apps for mobile devices allow you to easily log in to your saved sites via your smartphone. Currently a part of our Premium service for $1/month, our mobile apps let you manage access to your digital life while you're on the go.


 




 

Is LastPass Safe?


 

Your security and privacy are our top priority - that's why we've taken every step possible to ensure that your data is safely stored and synced in your LastPass account.



All sensitive data is encrypted locally


All encryption/decryption occurs on your computer, not on our servers. This means that your sensitive data does not travel over the Internet and it never touches our servers, only the encrypted data does.



We use government-level encryption


We use the same encryption algorithm that the United States Government uses for top-secret data. Your encrypted data is meaningless to us and to everyone else without the decryption key (your email and Master Password combination).



Only you know the key to decrypt your data


Your encryption key is created from your email address and Master Password. Your Master Password is never sent to LastPass, only a one-way hash of your password when authenticating, which means that the components that make up your key remain local. This is why it is very important to remember your LastPass Master Password; we do not know it and without it your encrypted data is meaningless. LastPass also offers advanced security options that let you add more layers of protection.



You control your security settings


We know that one size does not fit all when balancing security and ease of use. That's why we allow you to decide which is more important by providing a full range of security settings and options. We strongly encourage you to review your Extension Preferences and Account Settings after downloading LastPass to customize your security level.



You can generate unique, strong passwords


No more using the same password for all of your sites. No more writing down passwords on little pieces of paper. No more emailing yourself when you forget your password. Use our password generator to create strong passwords for each site and automatically save them to your vault. With LastPass, you will be safer than ever before without the hassle of remembering unique passwords.



No more using your browser's insecure password manager


Were you surprised at how easily we retrieved all of your passwords from your browser when you installed our software using the LastPass application? Unfortunately, any malicious application can easily do the same. With LastPass, you're protecting  yourself from these attacks!



Learn more about protecting yourself from phishing scams


 




 

Having Technical Issues with LastPass?


 

Make sure to visit our Help Center and FAQs - https://lastpass.com/support.php?lpnorefresh=1

Why Use LastPass?

How is LastPass Safe?

LastPass Mobile

LastPass Mobile


 
android

apple

windows

blackberry

 

Downloading and Installing LastPass

 

Creating your LastPass Account


 

After creating your new LastPass account, this account will give you access to your data anywhere you can log into LastPass since your stored data is securely synced to our servers. So downloading the plugin/app to a new browser/OS/device allows you to easily access everything in your one LastPass account.


 




 

Download


 

Begin by visiting our downloads page where LastPass will recommend the appropriate installer for you. Click 'Download' to download LastPass full installer, or you cal click on any of the tabs to specify the product you wish to download and install. All of LastPass' products can be found here.


 




 

 Installing LastPass


 

Windows


After downloading the recommended installer, a menu will present you with the following dialog screen:


Installer_win

Click 'Install LastPass' to begin installation. If needed, you can alter your installation by clicking 'Advanced Options'. This provides you with the options below:


installer_adv_win

At the end of the installation process, you will be asked if you would like to import any passwords located on your computer. Select 'Import' to import the items listed. If you would rather do this later, click 'No Thanks'. To import later, please see our Import page.


installer_import_win

Once successfully installed, you will see a LastPass icon in your browser toolbar.



Mac


After downloading the recommended installer, a menu will present you with the following dialog screen:


Installer_mac

Choose which browsers you would like LastPass to be installed for and click Install LastPass to begin. At the end of installation, you will be asked if you would like to import passwords from you computer:


installer_import_mac

Click Import to import them.  If you would rather import items later, choose Not Right Now. You can import them later as seen on the Import Page. Once successfully installed, you will see a LastPass icon in your browser toolbar.



Using LastPass on Locked Computers


You may need to access your LastPass account on a computer that does not allow installation of add-ons, or where you do not wish to leave any files behind. In our mission to provide you with the most comprehensive access possible, we have developed the following options:




 




 

System Requirements


 

LastPass currently supports the following web browsers, operating systems and mobile devices:


 

Operating Systems


 

 

Web Browsers


 

 

***Users are strongly recommended to download and run the installer from our website on all browsers that you regularly use.***


 

Tablets


 

 

*** The LastPass app is available in the Google Play Store, as is an extension for Dolphin HD.  An extension for Firefox Mobile is also available.  While these apps should work on most Android based tablets, we cannot guarantee that they will be compatible on every tablet available.  If you have any questions or problems, contact our support team and we can let you know if your tablet will work with LastPass.***


 

Mobile Devices


 

 (These version numbers are for new installations)


 

Previous Platforms


 

We have previously built versions of LastPass for platforms that we no longer develop for. Users are welcome to install and use them, but we cannot offer technical support for these versions.


 

 




 

Installing Binary Component


 

By manually installing a binary plugin version, the LastPass extensions in Chrome, Safari, Opera, and Maxthon can add functionality. Firefox and Internet Explorer automatically hosts these options by default.


 

Features


 

The Binary Component enables the following features:


Idle timeout


Copy Username/Password/Notes to clipboard (not supported on Linux)


Clear Clipboard after use (found in Advanced Preferences)


Faster encryption and decryption


Share login state between other browsers (not supported on Safari for Windows)


Fingerprint authentication (not supported on Mac OS X or Linux)


Smart card authentication


Import from a file


Export to a file


Import Wi-Fi passwords (not supported on Linux)


Export Wi-Fi passwords (not supported on Mac OS X or Linux)


Import from Safari and Opera Password Managers


Add attachments to secure notes


 

Install


 

To install, close Safari, Opera, and/or Maxthon, then run the LastPass Universal Installer. This is not compatible with Chrome OS.


For Chrome, please choose 'Allow' when Google Chrome asks for additional permissions. A download of the Universal Installer will automatically begin. Run the installer.


 

Limitations and Compatibility


 

- Binary is not available for Chrome OS


- Binary is not available for Opera 12 on Mac OS X. We believe this to be a bug in Opera 12 for Mac OS X


- For Opera, the preference 'Enable plug-ins only on demand' must be disabled.


- For Mac OS X 10.10 Yosemite,  the LastPass Menu Bar must be enabled. To enable the LastPass Menu Bar go to Safari View > Show LastPass Menu Bar after installing.


- If you are experiencing issues with the binary component disappearing in Safari, make sure that 'Stop plug-ins to save power' is disabled by going to Safari Preferences > Advanced.


Firefox Mobile Add-on

LastPass has an extension available for Firefox Mobile on Android OS devices. While it is functional, we recommend using our Dolphin HD extension or LastPass app for use on the Android rather than Firefox Mobile due to Firefox's limited integration. Bookmarklets are also another mobile option on Android devices. If you choose to use LastPass for Firefox Mobile, you will see behavior very similar to what you see on computer-based versions of Firefox.

Once installed from our downloads page, https://lastpass.com/download.php, the Firefox Mobile extension manager will be listed under the extensions/menu tab:

FF_menu

Your LastPass Vault


To view your Vault, visit https://m.lastpass.com/

After entering your login credentials and logging in, you'll have access to your LastPass Vault, where you can use the search bar to search for an entry, or scroll down the page to find it. You can then launch the site directly from here and LastPass will autofill the login for you:

FF_vault

Browsing using LastPass in Firefox Mobile


Browsing with LastPass in Firefox mobile is very similar to using the full LastPass extension for Firefox on a computer. You have two main ways to browse sites. The first is launching sites from your Vault, as directed above. The second option is to manually navigate to the website using Firefox Mobile URL bar and typing in the URL. While a site will autofill if you launch from your Vault, it will also autofill when manually navigated as long as the site matches a saved entry (the same as the desktop version).

Autofill and Fill Forms option


If LastPass does not autofill for you, you can always manually fill as saved entry by going to your extensions option > LastPass > Autofill:

FF_autofill

You can also use this same menu to access your Fill Forms profile to autofill forms on a page.

Kindle Fire and Nook Color

LastPass Input Method

LastPass for Android has a custom input method that you can use to log in to apps on the Android! For Android OS 4.1+ we suggest using the Android App Fill Window feature instead.

Things to note for using this feature:

To use this feature, you'll first need to create a manual login to the app in LastPass if you don't have an entry for it or a corresponding site.  In most cases, you'll just need the username and password to be able to log in.  The next step is to Enable the LastPass Input Method via your LastPass Preferences AND your Android Keyboard Settings:

Screenshot_2013-11-04-10-03-11


 

After checking this option in your LastPass Preferences, you'll automatically be taken to your Android Keyboard settings, where you can enable the LastPass Input Method:

screenshot-1335988620567


 

Now, you're ready to log in to apps using LastPass.  Go to the app login screen that you'd like to log in to.  Once there, tap into the text field.  You must pull down the notifications menu instead (where it has the "Wi-fi, bluetooth, etc).  There should be the option in that menu that brings up the "Select input method" option where you can select the LastPass Input Method:

Go back to the Login Screen and you should now see the LastPass input method with the LP icon in the keyboard options:


Screenshot_2013-10-31-11-51-22


 

Hit the LastPass AutoFill button to see a list of your  logins:

Screenshot_2013-10-31-11-51-27


 

Then, select the appropriate login, and hit the Fill button. You will have to do this in both the username field and the password field to fill each:

 

Screenshot_2013-10-31-11-51-49

 

Your app logins will be autofilled, and you'll be able to quickly and easily log in to your Apps!

 

 

 

System Requirements

Android

 

LastPass for Android


 

LastPass for Android (2.2+) is an application that will allow you to carry your LastPass data around with you. As always, this data can only be unlocked using your email address and password. As with all smartphone apps, LastPass for Android is part of our Premium offering and can be tested with a 14-day free trial. There are several ways that you can use LastPass for Android:




  1. You can use LastPass to fill Android apps and sites in Chrome (requires 4.1+ for copy/paste buttons and 4.3+ for autofilling and Chrome)

  2. Open your LastPass Vault on Android.

  3. Look into our Bookmarklets option, which offers limited access to fundamental LastPass features. In order to install Bookmarklets, go to the LastPass app, log in, tap the menu button, tap 'more,' and then 'install bookmarklets.'

  4. Use the LastPass extension for the Dolphin HD browser.

  5. We offer an extension for FireFox Mobile on Android, but functionality is limited in this, and we recommend Dolphin HD, our LastPass app, or Bookmarklets instead.


**Known limitation - The LP browser is unable to render .PDF files. These will need to be opened from another browser.







 

Installing LastPass for Android


 

To install, open Google Play Store on your phone and search for LastPass. Or you can click here:  https://play.google.com/store/apps/details?id=com.lastpass.lpandroid If you would like to attempt a manual installation, you can download: https://lastpass.com/lpandroid.apk


You can also join our open beta team to get releases early!







 

Fill Android Apps and Sites in Chrome


 

Download the latest version of LastPass from the Android store or tap to update it on your Android (you need 4.1+ to fill apps and 4.3+ to fill Chrome). When you launch LastPass for Android, you will be presented with the option to enable this feature:


Android Login Screen


 After tapping "Enable Fill into Apps",  you will want to make a note of the instructions for enabling LastPass and click OK to continue. This will open up the appropriate menu where you may enable the Accessibility Service on your device:


Android Accessibility Instructions


 Enable LastPass from your Accessibility menu as demonstrated:


Android Accessibility Settings



App Fill Window


To fill an app, just tap on it to launch from your home screen and LastPass will offer to fill for you:


Android App Fill


In Chrome, you will want to launch your Chrome browser from your home screen and then navigate to a site. Tapping on the Username or Password field should engage the autofill:


Android Chrome Fill



Fill Helper


After installing LastPass 3.3.10+, you will have the option to enable the Fill Helper. The Fill Helper is great for pages and apps where the App Fill Window is not allowed to pop up automatically.


Fill Helper Notification

 

Select the options and apps you would like the Fill Helper to appear on. You can also change these settings later in Preferences > App Fill.



Using Fill Helper in Chrome


In Chrome, the Fill Helper will appear on every page when the page is launched. By default, the Fill Helper will automatically hide after 15 seconds. To make it reappear switch tabs or tap the address bar.  To change the hide timer, go to Preferences > Hide fill helper.


Tap the Fill Helper icon to open your available logins. Select the desired login to autofill your credentials.


Android Fill Helper Bubble

 

Using Fill Helper in Apps


By default, the Fill Helper will not appear in apps. Select apps you would like the Fill Helper to appear in when you first download by selecting Screenshot_2014-11-20-09-42-17.


If you would like to add an app later, do the following:




  1. Go to the LastPass App Preferences

  2. Under App Fill, tap Edit fill helper settings

  3. Select apps by checking the box.

  4. To select/deselect all, check/uncheck Show for all apps by default


When Fill Helper is enabled for an app, tap the Fill Helper icon to view your saved logins for the app.


Android App Fill

 

If Fill Helper and App Fill Window are both enabled, App Fill Window will take precedence.







 

Your LastPass Vault on Android


 

LastPass for Android features a built-in browser that will automatically fill your login information for each of your saved LastPass sites. Once you have installed the LastPass Android app, tap the app icon to launch the login page. Tapping the 'Menu' button from this screen gives you access to the 'About' page, the 'Exit' option, and login 'Preferences':


Android Offline Preferences


Upon logging in, you will be able to view your saved LastPass sites and Secure Notes, organized according to their Groups, in a searchable interface:


Android Vault


Tapping on a site will open the options menu to interact with that site entry, while tapping on a folder name opens the Folder menu, which allows you to jump to a different folder. To launch the Edit Site dialog, tap on a site entry to show the options menu. From the pop-up menu, you will be able to Edit the site fields, Copy Username, Copy Password, Show Password, Copy URL, Add Copy Notifications, Add a Shortcut to your Home page for this site entry, or Delete the Entry:


The Edit Menu for a site looks very similar to the Edit menu you see on the full browser extension.  You can change the name of the entry, the folder it is under, URL, Username, Password, Edit Form Fields, designate it a as a Favorite, add a Master Password reprompt, or Never AutoFill:


Android Edit Site


Tapping the 'Menu' button on the top right of your vault (three vertical squares) gives you access to the following menu options:


Android Vault Options

 




 

Using the LastPass Android Browser


 

The LastPass Android App has a fully functioning browser within the app. This browser can automatically launch your sites, autofill your login credentials, and can even save new login credentials when you login for the first time. When you launch a site from your Vault you will automatically be taken to the that site in the LastPass browser.  You can also go directly to the browser by tapping the LastPass icon in the top left corner of your Vault.



Once in the browser and on a website, you can hit your Menu button and be offered a list of options to help your browsing experience:





  1. AutoFill: AutoFill will automatically fill login credentials for the browser's current site

  2. Fill Forms:  Will give you a selection of Fill Forms that you have saved in your account to be used on the current page

  3. Save Site: Save a website username and password

  4. Password Generator: Open the LastPass password generator to generate a strong password

  5. Share Page: Share the website link via another app on your Android

  6. Find in Page: Allows you to type in specific search terms to find in the page

  7. Request Desktop / Mobile Site: Loads up the desktop or mobile version of the website

  8. View HTML: Allows you to view the HTML code for the web page

  9. Go to My Vault: Takes you to your vault

  10. Preferences:  Navigate to LastPass Preferences

  11. About LastPass: Shows information about the LastPass Application

  12. Log Out: Log out of your LastPass account


 

Preferences


There are many useful and important preferences available for the Android application. Preferences are found under the Menu button > More > when in your Vault:



Security



  1. Allow offline access:  This allows you to log into your locally cached data if you do not have access to an Internet connection (requires to have logged into the server at least once, and you have not disabled offline in your multifactor options).

  2. Log out when app is idle: Setting a time limit for this feature will ensure that your LastPass app logs off after X minutes of LastPass being logged in, but in the background of your device.  This is another good security feature to use when concerned about the loss or theft of a mobile device

  3. Check session when app is activated: When the LastPass app is brought to the foreground (after you've been using other apps), this option forces the app check to see if the session has been killed on the server .. if so, LastPass will logoff.  This forces you to login again, and forces an update from the server.  This is a very useful feature for users who often kill their sessions via the server, or are concerned about losing their phone or mobile device

  4. Fully Clear Clipboard History: Clears the history of what has been attached to the clipboard after pasting (only available on some devices).

  5. Allow screenshots of this app: Allows you to disable screenshots to be taken while within the LastPass App.


Reprompt



  1. Pin Code for reprompt: Replaces the Master Password reprompt with a 4 digit Pin Code reprompt

  2. Enable reprompt when app is activated: Enables LastPass to prompt for your Master Password every time that you enter the app.

  3. Reprompt when app is idle: Enables LastPass to prompt for your Master Password every time that you enter the app

  4. Reprompt when screen is turned off: Force master password reprompt when screen is turned off

  5. Skip reprompt after log in: This feature allows a user to log in to the LastPass Application, and perform an action that requires Master Password Reprompt without re-entering their Master Password. *NOTE* This feature only works if the user does not have his/her Master Password set to be remembered, and the maximum amount of time from log in to performing an action that would require the Master Password to be re-entered is currently 20 minutes.


**Please note, the default reprompt is the master password unless you have set up a 4 digit pin code or fingerprint authentication. LastPass searches reprompt in this order: Fingerprint -> Pin -> Master Password.



App Fill



  1. Enable fill service: Allows LastPass App to fill into other Android apps. If you wish to enable this feature, be sure to turn LastPass on in Accessibility > Services (you should be prompted when enabling the feature).

  2. Enable fill service settings: Allows you to choose which apps you want to show fill window and /or fill helper for and add the Matching site URL.

  3. Scan Apps for Passwords Fields: This option is enabled by default.  If this option is disabled, you will need to manually tap into the password field on the app's login screen for the Fill Window to appear as LastPass no longer automatically scans password fields.

  4. Enable fill helper notification: Allows notification of the fill helper.

  5. Show fill helper bubble for browsers: Allows the fill helper bubble to be on screen for mobile browsers.

  6. Show fill helper bubble for apps: Allows the fill helper bubble to be on screen for applications.

  7. Hide fill helper: Allows you to choose a time limit for when to hide the fill helper (i.e., after 15 seconds)

  8. Edit fill helper settings: Allows you to white list which apps and browsers the fill helper can show on screen for.


Android Fill Helper settings

Vault



  1. Allow web search from vault: When the Vault is visible, allows text entered into the Search/URL bar to be passed to Google as a search string, but only after the search has been submitted (the user has hit Enter). Security-conscious users may want to disable this feature to prevent Vault search terms from ever being passed outside of the LastPass Application.

  2. Search Within Secure Notes: Clicking on the Search/URL bar while inside of the Vault will allow you to search for a specific entry saved or for a secure note. Searches now include the ability to search within the secure notes, instead of by title alone. Secure not content is not pre-decrypted in memory, so those users with numerous secure notes may see significant slow downs during their searches.


Browser


Android Browser Settings

  1. Launch to: Enables you to change whether LastPass launches a site in the LastPass browser or your default browser

  2. Set default browser: Set's the LastPass browser as your default browser on Android

  3. Browser home page: Set's the LastPass browser's home page

  4. Warn before filling insecure forms: Shows a warning notification before filling in log in forms on insecure sites

  5. Show suggestions from Google: When entering text into the URL bar of the LastPass Browser, you will be prompted with a list of suggested search terms - similar to the search prediction feature used by Google.

  6. Clear cookies on log-off: Clears any stored site cookies on log off

  7. Close tabs on log off: Closes all open browser tabs on log off

  8. Clear history on log-off: Clears browser history on log off

  9. Clear cookies on close: Clears cookies when you close the app

  10. Use mobile user agent: Sets the browser to request mobile set rendering from the server

  11. Tabbed Appearance: Enabled by default, this setting allows launched entries to be opened in new tabs.

  12. Show zoom controls: Show zoom buttons in the browser

  13. Install bookmarklets: Bookmarklets will automatically be installed


Notifications, LastPass Input Method, Storage, & Miscellaneous


Android Notification Settings

  1. Enable Logged in Notification: Enables a LastPass icon in your notification bar to signal an active login

  2. Remove Notifications on Activate: Removes logged in notifications after activating LastPass

  3. Enables LastPass Input Method:  Enables the LastPass Input Method

  4. LastPass Data Center: Allows you to manually select which data center is used for log in. *NOTE* This does NOT migrate a user’s data between data centers, but will redirect to the other data center if the user logs into the one where her/his data isn’t. This option is ONLY enabled when the user is not logged into the Vault.

  5. Local Data Location:  Allows you to change the location of locally cached data from the default location

  6. Local Attachment Locations: Allows you to change the location of downloaded attachments or files

  7. Default Site Action: Allows you to charge the default action taken when tapping on a site entry in the vault


Troubleshooting


10


 

  1. Enable Logging: Enables error logging by the LastPass app in the case of an internal error or app crash

  2. View Log: Shows the current error log

  3. Use Debug Server: Sends debug logs to LastPass server for troubleshooting. Please only enable when asked to by LastPass support.

  4. User Manual: Opens up the LastPass User Manual on the LastPass browser.

  5. Version: Shows current app version number


 




 

Copy Notifications


 

If you are running an OS where the App Fill Feature is not yet supported, there are two ways ways to use LastPass for Android to login to other apps and other browsers.  The first is the "Add Copy Notifications" method, and is detailed below. With the LastPass application running, tap an entry in LastPass so the menu appears:


Android Copy Notification Menu


Choose: "Add Copy Notifications" Now go to your app. You'll see in the notifications bar we've added a Copy Username and Copy Password. These buttons will help you put the username and password into the app.  You simply need to select them from the Notifications bar, and they will copy to your clipboard, and you can then paste your username and password into your app login!  You'll have to do each separately:


Screenshot_2013-11-04-11-29-10







 

Input Method


 

LastPass for Android has a custom input method that you can use to log in to apps. For Android OS 4.1+ we suggest using the Android App Fill Window feature instead.


Things to note for using this feature:




To use this feature, you'll first need to create a manual login to the app in LastPass if you don't have an entry for it or a corresponding site.  In most cases, you'll just need the username and password to be able to log in.  The next step is to Enable the LastPass Input Method via your LastPass Preferences AND your Android Keyboard Settings:


Android Enable Lastpass Input Method


 

After checking this option in your LastPass Preferences, you'll automatically be taken to your Android Keyboard settings, where you can enable the LastPass Input Method:


Android Keyboard Screen


 

Now, you're ready to log in to apps using LastPass.  Go to the app login screen that you'd like to log in to.  Once there, tap into the text field.  You must pull down the notifications menu instead (where it has the "Wi-fi, bluetooth, etc).  There should be the option in that menu that brings up the "Select input method" option where you can select the LastPass Input Method:


Go back to the Login Screen and you should now see the LastPass input method with the LP icon in the keyboard options:


Android Lastpass Keyboard


Hit the LastPass AutoFill button to see a list of your  logins:


Android Lastpass Keyboard Input Popup


 Then, select the appropriate login, and hit the Fill button. You will have to do this in both the username field and the password field to fill each:


Lastpass Keyboard Filled

Your app logins will be autofilled, and you'll be able to quickly and easily log in to your Apps.







 

Fingerprint Scanner (on supported devices)


 

The first step is to register your fingerprint in the settings on your Android device.


Please note that the Fingerprint scanner feature will NOT replace your master password for logging into the app (since your master password is needed to decrypt your Vault). It can only be used when being reprompted for your master password or pin to re-gain access to the already logged in app.


To enable the feature in LastPass, go to:


LastPass App > Menu > Preferences > and enable 'Fingerprint Reprompt'


When will I see the fingerprint swipe option?




  1. When you have enabled 'Reprompt for Master Password' (globally or specific entries).

  2. When you have saved your master password in the App login page, and are returning back to the app. You must have the option in: LastPass App > Menu > Preferences, 'Password Reprompt on Activate', enabled.

  3. You have a pin associated when returning to your app from the backround. You must have the option in: LastPass App > Menu > Preferences, 'Pin Code for Reprompt', enabled.

  4. Company policy (if you are part of a LastPass Enterprise) requires reprompt to edit/view.

  5. In the App Fill Window, if the re-prompt for master password setting is set.






 

Advanced Sharing Feature - Shared Folders


 

Shared Folders are available for both  LastPass Premium and LastPass Enterprise users. Universal access and real-time updates are a priority for us, and these new features give you easier on-the-go access to data and the ability to change settings at a moment’s notice.


You can open the “Manage Shared Folders” feature from the menu on the top right of the vault (or your device’s menu button).


Android Click to Open Manage Shared Folders

From there you can tap “Add” to instantly create a new Shared Folder.


Add New Shared Folders

 

You can also add or remove users from the Shared Folders. When you tap “Edit” for a Shared Folder, you can “Add” a new user to the Shared folder.


Android Add Users To Shared Folders


To change user permissions on a specific shared folder, tap the shared folder  > Edit > Edit button next to the user email address and select the new permissions.


Android Edit User Permission for Each Shared Folder


 To remove a user from a shared folder, tap a user’s email address and tap Unshare.


Android Unshare


To add sites to the folder, simply tap a site in the vault and “Edit” the login, updating the “Folder” field to the newly-created Shared Folder.


Shared Folders and the logins added to them will sync automatically to the vaults of any LastPass users given access to the Folders.


And in addition to our existing support for the fingerprint readers on Samsung phones and tablets, we’ve also added support for the Synaptics fingerprint readers that other manufacturers are now adding to their phones, like the new XOLO Q2100.







 

Third Party Mobile Applications


 

Lastpass has provided our software to some third-party companies in order to be able to offer our program in the widest range possible. Below, we have listed three of the most popular extensions currently available.



Dolphin 11 Add-on


 

If you want the option of using other mobile browsers with LastPass, you can install the LastPass plugin for Dolphin 11, a feature-rich browser for your Android device.


LastPass for Dolphin is a Premium app, but can be trialed for 14 days for free.



Installing LastPass for Dolphin


First, install Dolphin on your Android device. Open the "Play Store" app, search for "Dolphin", and select "Install". Once the download is complete, you can open up the "Play Store" app again and search for "LastPass Dolphin." The LastPass add-on will appear first in the search results, and you can tap "Install" to download the app.


After it finishes downloading, you can launch the Dolphin Browser app and then swipe from the right edge of the screen to open the Control Panel:


Dolphin Addon Panel


Then, tap the LastPass addon to enable LastPass and bring up the sign in menu.



Using LastPass for Dolphin


Once installed, you can tap on the LastPass icon to launch the login dialog. You can have the app remember your email and/or password, just like the desktop plugin. After entering your Master Password and tapping "login", you can start browsing:


Dolphin Log In


LastPass for Dolphin 11 offers much of the functionality that you find on your computer and other LastPass apps. After logging in, if you swipe left to open Dolphin extensions, and tap the LP Icon- which will be red to indicate an active login- you will be offered a number of actions to take with LastPass:


Dolphin Addon Site Menu

If you have more than one login for a site, you can tap the LastPass icon and tap "autofill" to see a full list of logins for that domain. Tapping on one of the listed entries will autofill the associated username and password:


Dolphin Autofill

If you need to fill out a web form, such as a registration or checkout form, you can tap the LastPass icon and tap "Fill Forms" to see a full list of your Form Fill profiles. Tapping on one of the profiles will autofill the form:


Dolphin Form Fill

 

Selecting Tools from the main action menu will offer you the options to Generate Password, change Identities, Recheck Page, or Refresh Sites available in your Vault:


Dolphin Tools

 

The password generator offers all of the same features and options available as the full password generator in the LastPass browser plugin for desktops:




 

Your LastPass Vault on Dolphin


To view your LastPass Vault, select My LastPass Vault.  You'll be be able to view all your saved entries that you normally see in your Vault on a computer or elsewhere.  From here, you can launch your sites, edit them, and even Add Copy Notifications to login to other apps. You can also Add Sites, Secure Notes, and Form Fills from your Vault, as well as switch Identities.  All this is done by selecting the Menu button once inside the Vault:


Dolphin Vault Menu

 

Selecting the Preferences option allows you to change important LastPass settings:


Dolphin Addon Preferences

  1. Automatically Logoff when all browsers are closed:  This option enables you to have LastPass Automatically log you out of your account when the Dolphin Browser is fully closed.

  2. Enable Fast Decryption: Enables the app to use the fastest decryption possible. This should only be disabled if the app is crashing.

  3. Enable Icon: Enables your site favicons to be viewed in your Vault.

  4. Enable Logging: Enables error logging by the LastPass app in the case of an internal error or app crash.

  5. Default Site Action: Enables you to change the default actions taken when you tap a site in your Vault.  The options are Edit Site, Launch Site, Add Copy Notifications.

  6. Local Data Location: Allows you to change the location of locally cached data from the default location to your memory card.


Selecting the More Option (from the main vault screen), will show you additional options that are available:


Dolphin Vault Options

 

  1. Refresh Sites: This forces LastPass 'poll' the server for updates that may have been made to your account.   This will always update the server of any changes you have made on your Android.  By default, these updates only happen on the Android when you use 'Refresh Sites' or when you login to your account.

  2. Never URLs: Allows you to view and edit your Never URLs.

  3. Clear Local Cache: Clear's LastPass' locally cached data.

  4. About:  Shows you the version number of the LastPass extension.


 




 

Firefox Mobile Add-on


 

LastPass has an extension available for Firefox Mobile on Android OS devices. While it is functional, we recommend using our Dolphin HD extension or LastPass app for use on the Android rather than Firefox Mobile due to Firefox's limited integration. Bookmarklets are also another mobile option on Android devices. If you choose to use LastPass for Firefox Mobile, you will see behavior very similar to what you see on computer-based versions of Firefox.


Once installed from our downloads page, https://lastpass.com/download.php, the Firefox Mobile extension manager will be listed under the extensions/menu tab:


FF_menu

Your LastPass Vault


To view your Vault, visit https://m.lastpass.com/


After entering your login credentials and logging in, you'll have access to your LastPass Vault, where you can use the search bar to search for an entry, or scroll down the page to find it. You can then launch the site directly from here and LastPass will autofill the login for you:


FF_vault

Browsing using LastPass in Firefox Mobile


Browsing with LastPass in Firefox mobile is very similar to using the full LastPass extension for Firefox on a computer. You have two main ways to browse sites. The first is launching sites from your Vault, as directed above. The second option is to manually navigate to the website using Firefox Mobile URL bar and typing in the URL. While a site will autofill if you launch from your Vault, it will also autofill when manually navigated as long as the site matches a saved entry (the same as the desktop version).



Autofill and Fill Forms option


If LastPass does not autofill for you, you can always manually fill as saved entry by going to your extensions option > LastPass > Autofill:


FF_autofill

You can also use this same menu to access your Fill Forms profile to autofill forms on a page.







 

Kindle Fire and Nook Color


 

Because these platforms use an Android-based operating system, the apps for both are the same as our Android app. Please note that the LastPass input method for logging into apps is unavailable on the Kindle Fire and Nook Color.  Just like our Android app, these apps both require premium access.


You can download our Kindle Fire App from our page in the Kindle app store


You can download our Nook Color App from our page in the Nook app store

iOS

 

LastPass on iOS


 

LastPass for iOS is an application that will allow you to carry your LastPass data around with you and easily login to websites from your iPhone, iPod Touch, and iPad. It is compatible with iPhone (3GS, 4, 4S, and 5, 6, 6+) iPod Touch (3rd, 4th, and 5th generations) and iPad (1,2,3,4, Mini, and Air). It requires iOS 4.3 or later and is optimized for iPhone 5. As with all smartphone apps, LastPass for iOS is part of our Premium offering. As with all smartphone apps, LastPass for iOS is part of our Premium offering.


 




 

Installing LastPass for iOS


 

Go to the App Store on your device and search for LastPass. Tap GET to install.


 




 

Logging In


 

LastPass for iOS decrypts your data and displays all of your Secure Notes and Sites in a searchable interface. It also allows you to add, update, and delete Secure Notes and Sites and launch a browser to easily log in to your sites.


After installing the LastPass browser application on your iOS device, you can launch the application by tapping on the icon.  LastPass will then open up a browser. Tap the LastPass icon at the top left to bring up the login page as shown below:


Log_In


For iOS devices that support Touch ID, you will be prompted to choose to login with Touch ID instead:


Use_TouchID

 




 


The LastPass Vault


 


From the Vault page, you will have access to all major LastPass features and options.



Sites


Sites


The first thing you will see is your Sites tab and a list of all Sites that you have in your LastPass account.  Tapping on any of these Sites will bring up your Site action menu:


Site_Menu


This menu allows you to Delete the entry, Launch your Site in the LastPass browser, View the Site entry and credentials, Edit the Site, Copy the Username or Password from the entry to the iOS clipboard, or Show the Password.  Launching your site from the Vault will AutoFill your login credentials for that particular Site. Look below for more information on web browsing using the LastPass iOS app.



Secure Notes


Secure_Notes


The Notes tab is a separate listing of all the Secure Notes that you have stored in LastPass. Tapping on a Note here will allow you to view the Note:


IMG_0022Clicking 'Edit' will allow you to edit the note as seen below. By clicking on the camera icon, you can add an image to the note. By clicking on the microphone icon, you can add a voice recording to your note.


IMG_0023



Form Fills


Form_Fills


By tapping on the Form Fill tab, it will bring you to a separate listing of all of your form fill profiles. By selecting one, you will be able to view and edit its details:


IMG_0021


 




 

The LastPass Menu


 

By clicking on the LastPass icon in the top right-hand corner of your Vault, you will be given a number of options:


Icon_Menu




  1. My LastPass Vault allows you to return to your Vault.

  2. Sites takes you to your stored sites as well as gives you the option to save a site.

  3. Form Fill Profiles displays your stored Form Fills and allows you to create a new Form Fill Profile or Add a Credit Card Profile.

  4. Secure Notes allows you view your current Secure Notes and Add a Secure Note.

  5. Add New allows you to add a new site, Secure Note or Profile.

  6. Generate Password will open the password generator tool.

  7. Settings opens further options for the app (see below).

  8. Security Check will allow you to check how secure the Passwords in your Vault are.

  9. Tools will give you the option to change to an Identity or Refresh your Vault (Force LastPass to sync updating any changes you have made) and access the About page, which will provide the current version number you are using and when it was built.

  10. Logoff will manually log you off.


 




 

Settings


 
Settings

Your LastPass Account


Under Your LastPass Account you'll find your account User Name, whether or not you have LastPass Premium or not, and your Premium Expiration date. Tap About LastPass for iOS to find the version number and build date of the app.

Settings_account


Security


Settings_security



  1. Use Touch ID: Enable to use Touch ID to unlock your account (only available on devices that support Touch ID).
  2. Use LastPass Pin Code:Protect your account with a 4 digit PIN code.

  3. Lock Options: Choose how often LastPass reprompts for authentication before accessing the Vault after coming back from device lock or switching apps.

  4. Auto Logout: Choose how soon LastPass logs out after not using the app for a designated amount of time

  5. Allow Custom Keyboards: Disable this option to disallow Custom Keyboards to be used while in the LastPass App

  6. Remember Master Password: Enable to have the LastPass App remember the Master Password. This option is not recommended.
  7. Log Out on Close: Enable this option to have LastPass automatically logout whenever your quit the app.


Actions


Settings_actions

  1. Clear LastPass Cache: Delete your local Vault data. It will be repopulated the next time LastPass syncs with the server.

  2. Clear Device Clipboard: Clear the clipboard of any data.
  3. Clear Browser Cookies: Delete all cookies created by sites while browsing with the LastPass browser.

  4. Clear Browser Cache: Delete the LastPass browser history and cache.

  5. Close All Browser Tabs: Clear all browser tabs in the LastPass browser.


Advanced


Settings_Advanced

  1. Show Username in Vault: Enable this to see usernames while scrolling through the Vault.

  2. Default Search Engine: Set what Search Engine you would like to use.

  3. Block Cookies: Control which cookies are stored when visiting sites.

  4. Close Browser Tabs on Logout: Enable to have your tabs automatically close when you logout.

  5. Clear Browser History on Logout: Enable to have your history automatically delete when you logout.

  6. Clear cookies on logout: Enable to have all cookies deleted automatically when you logout.

  7. Include Secure Notes in Search Results: When searching, include text from within Secure Notes.

  8. Include Usernames in Search Results: When searching, include usernames.

  9. LastPass Data Center: View which data center you are currently using.





 




 

Using the LastPass Browser on iOS device


 

While you can use the LastPass app solely as a repository for your passwords, for the best experience we recommend that you use the built-in browser to view and AutoFill your site logins.  To get to the LastPass browser, you can launch a site from your LastPass Vault or you can simply type in a URL in the search bar.


 

iOS-Browser


 

When you launch a site from the LastPass Vault on your iOS device, it will automatically fill in your login credentials.  If you choose to manually navigate to a site using the browser, you can still AutoFill by selecting the grey LastPass asterisk within the login textboxes.  You will then be presented with all of your existing entries for the current site you are on:


iOS-Select-Login-2


If you are at a webpage with a form to fill, clicking on the grey LastPass asterisks will give you fill form options:


iOS-Form-Fill


 If you click on the grey LastPass asterisks in a generate password field, you can use our password generator as seen below:


IMG_1262


Tapping Show Advanced Options will provide more options as seen below:


Advanced-Password-Gen-Options


 




 

Autofill in Safari


 

With LastPass iOS 8 and above, LastPass can autofill in Safari on iPhones and iPads with the LastPass extension.Enable the LastPass Extension in Safari.



Enable Safari extension



  1. Disable Safari Autofill:

    • Go to iOS Settings

    • Find and tap on the Safari icon

    • Under General, tap Passwords and Autofill

    • Toggle Names and Passwords off



  2. Download the LastPass App from the App store and login.

  3. Open Safari.

  4. Browse to the page you want to login to.

  5. Tap the Share Icon ios_share to open the extensions menu.

  6. Scroll the extensions to the right to reveal the 'More' button. 

  7. Tap 'More' and toggle LastPass on in the list.

  8. LastPass will now appear in your list of extensions. You can tap and drag the LastPass icon to move it anywhere on your extensions list.


Using LastPass in Safari


Now that you have LastPass enabled, browse to a site you would like to login into:




  1. Tap the Share Icon ios_share.

  2. Tap the LastPass Icon.

  3. If you have Touch ID, PIN, or Master Password reprompt enabled, you will be asked to verify your login.

  4. LastPass will present you with a list of available logins for that site. Tap the site to autofill and log you in.


 




 

Autofill in Safari Video Tutorial


 



 




 

LastPass in Chrome for iOS


 


On devices with iOS 8 and above, Chrome has allowed extensions to be run in the browser. Currently, only copy and paste functions are supported. Follow the instructions below to enable the extension in Chrome.



Enable Chrome Extension



  1. Download the LastPass App from the App Store and login.

  2. Open Chrome.

  3. Browse to the page that you want to log into.

  4. Tap the menu button in the upper right of the screen  menu icon

  5. Tap on the Share Icon ios_share to open the extensions menu.

  6. Tap on the lower More button to open the extensions menu: IMG_0046

  7. Toggle LastPass on the subsequent list:

    Lastpass enable Chrome



  8. LastPass should now appear on the Share list options:

    Lastpass icon on share list Chrome




Using LastPass in Chrome


With LastPass enabled, you should be able to call you vault entries from the share menu, then copy and paste them from the LastPass menu into Chrome.




  1. Tap the Share icon ios_share.

  2. Tap the LastPass icon.

  3. If you have Touch ID, PIN, or Master Password reprompt enabled, you will be asked to verify your login.Touch ID Chrome

  4. LastPass will present you with a list of available logins for that site. Tap the site to bring up the copy and paste options.Chrome Select Entry


 




 

LastPass URL scheme and Launch Center Pro


 


Other iOS applications can use the LastPass URL scheme to launch LastPass and perform actions on your behalf. This is particularly useful when used with applications such as Launch Center Pro.


If you are not currently logged into LastPass, or the LastPass lock screen is active, the action will be completed after login is successful or the app is unlocked.


These are the four actions that can be performed, with example URLs:




 




 

LastPass Limitations in iOS Devices


 

Unfortunately with Apple strictly locking down the iOS environment, these following limitations are known with no workarounds:


Logging into other Apps -- Apple's limitation on the types of interactions/communication that takes place between iOS apps prevents us from being able to auto fill passwords into other apps from the LastPass app. And while launching some apps is possible, we do not support it because Apple's URL scheme-based system cannot be generalized to work with all apps, and we cannot guarantee that the app launched is the correct application, since multiple apps can register for the same URL scheme.


 




 



Chrome Mobile and LastPass Bookmarklets


 


After installing Bookmarklets, please review this video on how to utilize them in Chrome mobile:




 




 

LastPass Wallet


 

LastPass Wallet is a free mobile app available for iOS devices (iPhone, iPod Touch, and iPad). Wallet makes it easy to store your physical wallet on your smartphone, so you can securely backup and sync your most valuable personal information:



Wallet is built around LastPass' 'Secure Notes' feature, with templates for credit cards, passports, driver’s licenses, membership cards, bank accounts, and more. In addition to the data filled out for the note, audio clips, photos, and large blocks of text can also be stored in a Note. Any card, piece of paper, or form of data that someone would keep on their person can be stored in Wallet, where it is encrypted and automatically backed-up to the cloud with LastPass. Not only does Wallet provide a secure archive of your most valuable personal information, it will also help significantly with the process of replacing a lost physical wallet.



Installing LastPass Wallet


Existing LastPass users can simply install the app from the App Store on their iOS device and login with their usual account information. Any existing Secure Notes will automatically sync to Wallet, where they can be viewed, edited, and synced back to other locations.


New LastPass users can create an account via the app, then start creating Notes.  If new users choose to explore LastPass features with the desktop browser add-on, they can login with their newly-created account, and any data added via Wallet will be available in other locations where they access the account.



Wallet Features


Once a user has created their account or logged in with an existing account, they can start 'digitizing' their physical wallet and take advantage of the features offered by LastPass Wallet:


Add Notes


After logging in to Wallet, a user can tap the "Add New" tab to choose a Note template:



After choosing a Note type, enter the data for the Note and tap the "Save" button when done. Notes can be created for credit cards, PINs, travel documents, insurance cards, email accounts, memberships, bank accounts, and more:



Grouping


Create categories for easily locating Notes:



Favorites


Mark frequently used Notes for quick reference in the ‘Favorites’ tab. In the 'Edit' menu for a Note, tap the heart icon to mark the Note as a Favorite.


Audio clips


When adding or editing a Note, tap the mic icon to add voice recordings or other sound clips. The clip will then be stored as an attachment in the Note.



Photo storage


When adding or editing a Note, tap the photo icon to upload or capture images. The image can then be stored in the Note as an attachment and securely backed up to the LastPass account.


Settings


Security features are available in the Wallet 'Settings' menu to restrict access to the app and keep your data as secure as possible. By tapping on the Settings tab, a user can choose to enable a number of security options and app settings:




 

  1. Logoff:  Logs you out of your current account and takes you back to the app login screen.

  2. Refresh: Refreshes the connection with the server, so you can immediately sync any new data from LastPass Wallet to the server, and vice versa.

  3. Clear Cache: Clears the locally stored cache; this includes data stored locally that makes Offline Access possible.  This data is stored again upon your next successful online login.

  4. About:  Tells you the version number and build date of the current app.

  5. Logout on Close: When enabled, this option will log you out of your account when the app is closed.  Please note, closing the app means completely 'killing' the app or turning off your iPhone.

  6. Logoff on Idle: Setting a time limit for this option will log you out of your account when the app has been idle for 'X' minutes.  In the screenshot above, the iPhone is set to Never logoff when idle.  Setting some time limit for this, even if extremely high, is a good security measure in the case your phone is lost or stolen.

  7. Use Pin Code: Allows you to set a four digit Pin Code to be asked for upon re-entry to the app after an initial login using your Master Password.  We highly recommend you use this if you leave yourself logged into LastPass Tab when leaving the app to multi-task.

  8. Require pin after returning from background: Allows you to set a timer so you are only reprompted for your Pin Code after 'X' minutes.  In the screenshot above, the app is set to ask for the Pin Code after each time you leave the app and return to it from the background.


Secure Cloud Sync


As always with LastPass apps and addons, all sensitive user data is encrypted and decrypted locally before being synced to LastPass for safe, easy access everywhere. A tab in the LastPass Wallet app reminds new users that they can install LastPass on their personal computer for free and login with the same account to start saving logins, generating new passwords, and more. Any data stored in LastPass Wallet will be securely synced to LastPass and made available on all browsers, computers, and mobile devices where the LastPass account is used.



Availability


The LastPass Wallet app is available for free from the App Store on iPhone, iPod Touch, and iPad or at www.itunes.com/appstore.


Currently, Wallet users can utilize 50MBs of data storage space for free. 1GB of space is available for Premium-level users. Premium users will continue to have the added functionality of viewing, editing, and logging in to stored sites via the LastPass mobile apps. Data allowance for Wallet users may change in the future if needed.


 




 

LastPass and iCab


 

We have joined with iCab, a leading mobile browser for iOS, to support LastPass. With iCab's update to 7.2, LastPass Premium users can enjoy direct integration with the browser, with the ability to save new sites, fill logins stored in LastPass, and fill forms with LastPass profiles.


When you launch the browser, you can log in and out of your LastPass account from iCab's settings (the gear icon). The LastPass icon will then show in the iCab URL bar, which is actually a clickable menu. From the menu, you can save a new site, fill a form with an existing profile, fill a login saved in LastPass, or launch the LastPass.com site.


iCab is available for $1.99* on the App Store for iPhone, iPod touch, and iPad with iOS 5.1 or later.


Note that none of the multifactor authentication options are currently supported on iCab mobile browser.


If you have multifactor authentication enabled for your LastPass account, and have restricted mobile login, you’ll receive an error that the device is restricted.


You will need to go to your LastPass Icon > My LastPass Vault > Settings > Multifactor Authentication, ensure that you have permitted mobile access with your multifactor authentication method. Then in the "Mobile Devices" tab ensure that you uncheck the "restrict" option, if it was previously checked, then log in again on the iCab mobile browser.


*price subject to change. Please see App Store for current price.

Safari in iOS

LastPass Wallet

Installing Binary Component

Windows

 

LastPass for Windows Phone


 

LastPass for Windows Phone (7.5+) includes a built-in browser that will automatically fill your login information for each of your stored LastPass sites while giving you access to most major features.


The application allows you to download all of your LastPass information from the server and store it in a secure, encrypted data-store that is saved to your Windows Phone. As always, this data can only be unlocked using your email address and Master Password.


As with all smartphone apps, LastPass for Windows Phone is part of our Premium offering.


 




 

Installing LastPass for Windows Phone


 

 To install LastPass for Windows Phone, open the Windows Store on your device and search for LastPass. Or you can click here: http://apps.microsoft.com/windows/en-us/app/21139d33-becf-4474-adbf-c6bf012f1f72


 




 

Logging into LastPass


 

LastPass for Windows Phone decrypts your data and displays all of your Secure Notes and Sites in a searchable interface. It also allows you to add, update, and delete Secure Notes and Sites and launch a browser to easily login to your sites.


After installing the LastPass browser application on your Windows Phone, you can launch the application by tapping on the icon. LastPass will then prompt you to enter your LastPass email and Master Password:


 

Windows Phone Login


 

Once you submit your login credentials, LastPass will launch your searchable Vault:



Your LastPass Vault on Windows Phone



From the Vault page, you will have access to major LastPass features and options.  The first thing you will see is your Sites tab and a list of all Sites that you have in your LastPass account.  Tapping on any of these Sites will bring up your Site action menu:



This menu allows you to Launch your Site in the LastPass browser, Edit the Site,  or Copy the Username or Password from the entry to the Windows Phone clipboard.  Launching your site from the Vault will AutoFill your login credentials for that particular Site. Look below for more information on web browsing using the LastPass Window Phone app.


The next option in your Vault is the Favorites tab:



Favorites Tab



This tab looks the same as your Sites tab, except only the sites and secure notes displayed are specifically designated as Favorites.  Tapping on an entry will bring up the same options as the tap menu in the Sites Tab.  You can designate a Favorite by editing the individual Site or Secure Note.



Add New



While in your Vault, tapping on  three-dot menu will open a new a LastPass menu which includes add secure note, add site, refresh sites, browser, indentities, settings, and about.


Clicking the Add Site option or clicking the Add icon allows you to easily add new Site entries to your Windows Phone.  Below is the creation dialog for a new Site:


Windows Phone Add Site 1 of 2


Windows Phone Add Site 2 of 2



Secure Notes


The Add New Secure Note dialog can be seen below:


Windows Phone Secure Note 1 of 2


Windows Phone Secure Note 2 of 2


 

There are a number of Secure Note formats.  On the main Add Secure Note Page, you can scroll and choose which Secure Note format you'd like.  Below is the Add Secure Note page for a Credit Card:


Windows Phone CC Note 1 of 2 Windows Phone CC Note 2 of 2

There are many Secure Note types available, including SSH Key and Wi-Fi Password. Each one will have a different format depending on the type of note.


6 types of notes

The Notes tab is a listing of all the Secure Notes that you have stored in LastPass. Tapping on a Note here will allow you to view the Note.  You can also select Edit and make changes to existing Notes from here as well:




Settings


The Settings tab gives you access to a number of LastPass options:



 

To access settings, tap on the three-dot menu from the Vault.



Actions



  1. Password Reprompt on Activate: Enables LastPass to prompt for your Master Password every time that you enter the app

  2. Reprompt Bkgrnd Mins:  Allows you to set a time limit so you are not prompted for your Pin Code for "X" minutes

  3. Logoff Bkgrnd Mins: Setting a time limit for this feature will ensure that your LastPass app logs off after X minutes of LastPass being logged in, but in the background of your device.  This is another good security feature to use when concerned about the loss or theft of a mobile device

  4. Set Pin Code:  Allows you to set a four digit pin code to be prompted for upon re-entry to the app after an initial login using your Master Password


 




 

Using the LastPass Browser on Windows Phone


 

While you can use the LastPass app solely as a repository for your passwords, for the best experience we recommend that you use the built-in browser to view and AutoFill your site logins.  To get to the LastPass browser, you can launch a site from your LastPass Vault or you can launch the browser from three-dot menu from withing your Vault.



 You can use the key symbol in the circle to select a site login and have it autofill.  Hitting the circular icon with a person in the center allows you to choose a form fill profile to fill for a webform and clicking on the icon with arrows in a circle allows you to toggle to full screen mode.


When you launch a site from the LastPass Vault on your Windows Phone, it will automatically fill in your login credentials.  If you choose to manually navigate to a site using the browser, you can still AutoFill by selecting the LastPass key icon at the bottom of the app.  You will then be presented with all of your existing entries for the current site you are on:



 

After tapping on an entry, it will AutoFill into the login fields.  Tapping on the Form Fill icon (person in circle), will offer the same option with your Form Fill Profiles.


 




 

Windows Surface (Tablet)


 

LastPass for Microsoft Surface includes a built-in browser that will automatically fill your login information for each of your stored LastPass sites while giving you access to most major features.


The Windows application allows you to download all of your LastPass information from the server and store it in a secure, encrypted data-store that is saved to your Surface device. As always, this data can only be unlocked using your email address and Master Password.


As with all Surface apps, LastPass for Surface is part of our Premium offering.



Installing LastPass for Surface


To install LastPass for Surface, open the App Store on your device and search for LastPass.



Logging into LastPass


LastPass for Surface decrypts your data and displays all of your Sites and Secure Notes in a searchable interface. It also allows you to add, update, and delete Secure Notes and Sites and launch a browser to easily login to your sites.


After installing the LastPass application on your Surface device, you can launch the application by tapping on the LastPass tile. LastPass will then prompt you to enter your LastPass email and Master Password:



 

Once you submit your login credentials, LastPass will launch your Searchable Vault:



Your LastPass Vault on Windows Surface Tablet



From the Vault page, you will have access to all major LastPass features and options.  On the left side of your Vault will be selections for your sites. secure notes, form fills and a search tool.  Tapping on any of the sites from the Vault or swiping up from the bottom of the Surface device will bring up your action menu:



This menu allows you to Launch your Site in the LastPass browser, Add a Site, Add a Note, Add a Form Fill Profile, View and/or Edit Site entry and credentials, Copy the Username or Password from the entry to the Surface clipboard, or Logoff.  Launching a site from the Vault will AutoFill your login credentials for that particular Site. To Launch a site, tap on the site to highlight the Site and tap the Browser from Site action menu.



Favorites Tab


Screenshot (5)

Sites and secure notes that are specifically designated as favorites are categorized under the Favorites header in the Vault.  Tapping on an entry will bring up the same options as the tap menu in the Sites Tab.  You can designate a Favorite by editing the individual Site or Secure Note.


 


Add New Site, Add New Form Fill, Add New Secure Note


The Add New options from the Action Menu allows you to easily add new Site entries, Fill Form Profiles, and Secure Notes via your LastPass Surface App.  Below is the creation dialog for a new Site:



The Add New Fill Form dialog can be seen below:



Finally, you can also add new Secure Notes.  There are a number of Secure Note formats.  On the main Add New page, you can scroll and choose which Secure Note format you'd like.  Below is the Add Secure Note page for a Credit Card:




Search


Tapping on the Search tool from your Vault will bring up a search bar for scanning the Vault for specific sites or notes.  Below is the search page:



 




 

 

Additional Vault Menu Actions


 

  1. View: Allows the user to choose between All items in Vault, Sites only, Secure Notes only, or Form Fills only.

  2. Help: Gives user quick way to access LastPass user manual.

  3. Logoff: Logs the current user out of the LastPass surface app.


 

Generate Password



When adding, editing, or browsing a site from within the LastPass Surface App or adding and editing a Secure Note, users will have the option to generate passwords on the Surface with a Password Generator.  Below is a login page where the Password Generator is available:




Using the LastPass Browser on Surface device


While you can use the LastPass app solely as a repository for your passwords, for the best experience we recommend that you use the built-in browser to view and AutoFill your site logins.  To get to the LastPass browser, you can launch a site from your LastPass Vault or you can launch the browser from the browser icon located in the menu bar at the bottom of your Vault.

Windows Mobile

LastPass for Windows Mobile


(Windows Mobile 5+) is an application that will allows you to carry your LastPass data around with you. As always, this data can only be unlocked using your email address and password.


As with all smartphone apps, LastPass for Windows Mobile is part of our Premium offering and can be tested with a 14-day free trial.


Installing LastPass for Windows Mobile

To install, point your Windows Mobile browser to: https://lastpass.com/winmo.cab


Using LastPass for Windows Mobile

LastPass for Windows Mobile features a built-in browser that will automatically fill your login information for each of your saved LastPass sites.


LastPass for Windows Mobile also displays all of your Secure Notes and Sites in a searchable interface. It allows you to add, update, and delete Secure Notes and Sites:



Windows Mobile 5 users that experience a problem logging in may need to install this package that updates their root SSL certificates: https://lastpass.com/rootcertwm5.cab

BlackBerry

 

Blackberry


 

LastPass for BlackBerry (4.2.1+) is an application that allows you to carry your LastPass data around with you. Its intended use is for when you do not have access to a computer, but need to access stored information for a Secure Note or a Site.


LastPass for BlackBerry allows you to download all of your LastPass information from the server and store it in a secure, encrypted file that can be saved to your BlackBerry. As always, this data can only be unlocked using your email address and password.


Starting with BlackBerry OS 5.0, LastPass for BlackBerry features a built-in browser that will automatically fill your login information for each of your saved Sites.


As with all smartphone apps, LastPass for BlackBerry is part of our Premium offering and can be tested with a 14-day free trial.



Installing LastPass for BlackBerry


To install LastPass for BlackBerry, point your BlackBerry Browser to: http://lastpass.com/lastpassbb.php


To email this link to your BlackBerry, enter your BlackBerry's email address and click Send Email.



Using LastPass for BlackBerry


 LastPass for BlackBerry decrypts your data and displays all of your Secure Notes and Sites in a searchable interface. It also allows you to add, update, and delete Secure Notes and Sites:


Windows Phone 7

Using LastPass on Windows Phone 7


**A newer version of LastPass on Windows Phone is available here: Windows Phone**

Once installed, the app allows you to view your Vault and search for your saved sites:



The Search bar at the top allows you to type in and press 'search' to bring up a specific site.

A small menu appears at the bottom of the screen, showing two icons and an ellipsis (three dots). Tapping the icon on the right allows you to select 'launch mode' (the little lightning bolt), in which tapping a site launches it in the embedded browser, or 'details mode' (the little notepad), in which tapping a site allows you to view the data saved in the site entry. Whichever is displaying indicates the mode you are currently in.

Tapping the ellipsis pulls up the menu to reveal the 'logoff' and 'about' options.

Tapping the 'browser' IE icon launches the embedded browser, allowing you to navigate to your sites and autofill. Another menu appears at the bottom with two icons - a key, for 'autofill', and a person, for 'fill forms'. Tapping on 'autofill' presents a list of all entries stored for the domain you are currently viewing. Tapping on 'fill forms' displays a list of your stored form fill profiles. Tapping a second time on the icon will close the pop-up list:

There are some known limitations with the app; autofill will only work on sites that use JavaScript, an issue which we hope Microsoft will address. The app is also currently read-only, which means you can't add or change site data, although we will adjust this for future releases.

Windows Surface

LastPass for Microsoft Surface is an application that will allow you to carry your LastPass data around with you and easily login to websites from your Surface devices.

LastPass for Microsoft Surface includes a built-in browser that will automatically fill your login information for each of your stored LastPass sites while giving you access to most major features.

The Windows application allows you to download all of your LastPass information from the server and store it in a secure, encrypted data-store that is saved to your Surface device. As always, this data can only be unlocked using your email address and Master Password.

As with all Surface apps, LastPass for Surface is part of our Premium offering.


Installing LastPass for Surface


To install LastPass for Surface, open the App Store on your device and search for LastPass.


Logging into LastPass


LastPass for Surface decrypts your data and displays all of your Sites and Secure Notes in a searchable interface. It also allows you to add, update, and delete Secure Notes and Sites and launch a browser to easily login to your sites.

After installing the LastPass application on your Surface device, you can launch the application by tapping on the LastPass tile. LastPass will then prompt you to enter your LastPass email and Master Password:

Surface Login


 

Once you submit your login credentials, LastPass will launch your Searchable Vault:


The LastPass Vault


Surface Vault


From the Vault page, you will have access to all major LastPass features and options.  On the left side of your Vault will be selections for your sites. secure notes, form fills and a search tool.  Tapping on any of the sites from the Vault or swiping up from the bottom of the Surface device will bring up your action menu:


Surface Site Action Menu


This menu allows you to Launch your Site in the LastPass browser, Add a Site, Add a Note, Add a Form Fill Profile, View and/or Edit Site entry and credentials, Copy the Username or Password from the entry to the Surface clipboard, or Logoff.  Launching a site from the Vault will AutoFill your login credentials for that particular Site. To Launch a site, tap on the site to highlight the Site and tap the Browser from Site action menu.


Favorites Tab


Surface Site Action Menu

Sites and secure notes that are specifically designated as favorites are categorized under the Favorites header in the Vault.  Tapping on an entry will bring up the same options as the tap menu in the Sites Tab.  You can designate a Favorite by editing the individual Site or Secure Note.

 


Add New Site, Add New Form Fill, Add New Secure Note


The Add New options from the Action Menu allows you to easily add new Site entries, Fill Form Profiles, and Secure Notes via your LastPass Surface App.  Below is the creation dialog for a new Site:

Surface Add Site


The Add New Fill Form dialog can be seen below:

Surface Add Form Fill


Finally, you can also add new Secure Notes.  There are a number of Secure Note formats.  On the main Add New page, you can scroll and choose which Secure Note format you'd like.  Below is the Add Secure Note page for a Credit Card:

Surface Add Secure Note CC



Search


Tapping on the Search tool from your Vault will bring up a search bar for scanning the Vault for specific sites or notes.  Below is the search page:

Surface Search


Additional Vault Menu Actions:

  1. View: Allows the user to choose between All items in Vault, Sites only, Secure Notes only, or Form Fills only.

  2. Help: Gives user quick way to access LastPass user manual.

  3. Logoff: Logs the current user out of the LastPass surface app.



Generate Password




When adding, editing, or browsing a site from within the LastPass Surface App or adding and editing a Secure Note, users will have the option to generate passwords on the Surface with a Password Generator.  Below is a login page where the Password Generator is available:


Surface Password Generator


Using the LastPass Browser on Surface device


While you can use the LastPass app solely as a repository for your passwords, for the best experience we recommend that you use the built-in browser to view and AutoFill your site logins.  To get to the LastPass browser, you can launch a site from your LastPass Vault or you can launch the browser from the browser icon located in the menu bar at the bottom of your Vault.

 

LastPass App for Mac

 

LastPass App for Mac


 

The LastPass App for Mac allows you to view, edit, and manage your Vault. Launch sites into your default browser to automatically login from the LastPass App.


 




 

Install and Launch


 

Find LastPass in the App Store and click GET to install the app.


Open LastPass by clicking on the LastPass App icon.


App Icon


Once opened, the LastPass Menu Bar icon will appear in the Menu Bar.


Menu Bar Icon

Click the LastPass icon to  launch the app and login.


mac_app_login

Once logged in, the Menu Bar icon will turn from gray to black.


 




 

The LastPass App Vault


 

The LastPass App Vault stores all of your Sites, Secure Notes, and Form Fills.  When an item in the Vault is selected, the Details pane will appear on the right.


macapp_vault



Vault Features:



Generate New Password


In the Details pane, you can generate a new password by clicking Generate New Password.  Note that you will still have to change the password on the website.


Generate Password

 




 

Menu Bar Icon


 

Quickly access everything you need for the LastPass app from the Menu Bar icon.
Menu_Bar_Icon



Quick Search & Hotkeys


Make your LastPass for Mac experience faster by using Quick Search and hotkeys. The Vault and Quick Search can be opened by clicking on the Menu Bar icon, or you can use the following hotkeys (these can be changed in Preferences):




With Quick Search, you can quickly search for any item in the Vault.


Quick Search


Start typing in the search field and Quick Search will start filtering your logins.


Quick Search - search

Like the Vault, clicking on the Chrome@2x Launch  button will launch the site in the default browser and clicking on the copy@2x Copy button will copy the password. Pressing the Enter key will also launch the site into the browser. Using CMD+C will copy the password.



Preferences


Open Preferences by clicking on the LastPass Menu Bar icon and selecting Preferences. In Preferences, toggle your security preferences to control when the LastPass for Mac app logs out and in. Change your hotkey preferences to new keys if desired.


Mac_app_Pref

 




 

 Logout and Quit


 

To logout,  choose Log Off  from within the Menu Bar icon. Select Quit LastPass to quit the app.

Your LastPass Icon

 

Your LastPass Icon


 

Once you have installed LastPass, an icon sites will appear in a corner of your browser menu. The LastPass icon makes your web browsing experience faster and easier by giving you immediate access to all major features of LastPass.


After logging in to the LastPass browser extension, clicking on the icon will drop down a toolbar menu where you can use the following features:




 




 

My LastPass Vault


 

Launches your local LastPass Vault, where you can view, edit, group, delete or share share your sites in addition to accessing your Form Fill Profiles formfill, Secure Notes secure_note, and more.


 

Sites


The 'Sites' menu allows you to view all of your sites stored in LastPass according to their Groups.



Fill Forms formfill


From the Fill Forms menu, you can either access a saved profile to fill out a web form or you can add a new Fill Form Profile. Read our extended discussion of the Form Fill function to learn how to best use this feature.



Generate Secure Password generate


Here you can manually generate a secure password. Read more about this feature here.



Secure Notes secure_note


Access your stored data by clicking on a specific note  in the 'Secure Notes' submenu, which launches a View/Edit dialog box. You can also 'Add a Secure Note' using the option at the bottom of the Secure Note menu.



Show Matching Sites


Click here to view a list of all matching logins saved in your LastPass Vault that match the current page (URL ) that you are on. Clicking on the login will show the submenu options to Autofill, Edit, Copy, and Delete.



Recently Used


View the ten most recent sites that you visited (or edited) while using LastPass.  If you would like to change the number of sites that you view in the Recently Used list, go to your Icon, launch Preferences, select the Advanced tab from the left-hand menu, and adjust the Recently Used list size.


Clicking on a site in the Recently Used submenu will cause it to open in a new tab or window, where LastPass will autolog you in.


Right-clicking on a site in the Recently Used submenu presents you with another submenu, where you can choose to Edit, Copy Username, Copy Password, Go to URL, or Delete the entry:


Selecting 'Clear Recent' at the bottom clears all entries in the Recently Used submenu.


 




 

Tools


 

The Tools submenu contains many useful options and applications for controlling LastPass.


After clicking on your LastPass Icon and selecting the 'Tools' menu you will see this submenu:


 



 

Security Check


Launch the LastPass Security Challenge to see how secure your login data is! The Security Challenge analyzes the information stored in your LastPass Vault, ranks your security on a scale of 0 to 100, and compares you to other LastPass users who have taken the challenge. LastPass will also suggest ways you can improve your security.



Identities


You can toggle between Identities here,  or add a new one.



Open Favorites


This quick link option will open all 'Favorites' entries in separate tabs in your browser.



About


Gives you information about the plugin you are currently logged into, including the version and build date.



Advanced Tools


A submenu of advanced tools, that includes:



Site Search


Looking for a specific site or Secure Note? 'Site Search' lets you search among all of your saved entries.



Recheck Page


Some sites, such as www.hulu.com, use Javascript or Ajax to dynamically show the login form, in which case you may need to click 'Recheck Page' for LastPass to properly fill in the saved login fields.



Refresh Sites


If you have edited site information or otherwise notice that LastPass is delaying in processing a change, click 'Refresh Sites' to force LastPass to process any changes. If your favicons  have defaulted to a blank page image, or if your Group names appear as random characters, the 'Refresh Sites' function may resolve these issues.



Clear Local Cache


If you are using the plugin to access your LastPass account, encrypted data is stored on that computer. Select 'Clear Local Cache' to remove any files that have been stored during your session. We recommend this when you're using a public or friend's computer.



Check for Updates


Select 'Check for Updates' to see if a new version is available for your LastPass plugin.



My Account


Brings you to https://lastpass.com/my.php, gives details on your account and support requests.



Other Sessions


Allows you to view all devices and IP addresses where you accessed your LastPass account. If you happened to leave an account open on another device or are unsure whether you did so, you can go to 'Other Sessions' and select 'Kill Checked Sessions' or 'Kill All But Current Session' to log yourself out.



Export To


We want you to feel that you have control over your data at all times, so we have created several options for backing up and storing your data. However, you will always have access to the data stored in your local LastPass Vault, even in offline mode.


There are currently several ways to export your data, although your options will vary between browsers.


In Firefox, for example, you have three export options from the 'Export To' submenu:


ffexport

1. LastPass can export into a CSV (comma separated values) file, which will send your stored data into an Excel-like spreadsheet. It is not recommended that you use this to backup your data since it is not encrypted (and LastPass keeps external backups of your encrypted data).


2. If you are a Firefox user, you can export your sites back into the built-in browser password manager.


3. One final option is to export to a 'LastPass Encrypted File'. You can then import this data into LastPass Pocket to view your data. This file can be saved locally or on a USB Drive with the Pocket executable.


Check your browser's 'Export To' submenu in the Tools menu to see available options.


4. Exporting from your Online Vault at https://lastpass.com/ will cause your browser to open a tab and display your data in plain text. This information is not stored in your browser's cache. Copy and paste this data to a plain text document and save the document.


**Please note that exporting attachments is not supported. Please back up any Secure Note attachments separately.



Import From


If you were using a password manager prior to using LastPass, you can use the 'Import' function to transfer the data to LastPass.



Print


LastPass provides you several ways for you to back up or store your data, one of which is printing.


Only the accounts in the current Identity will be printed, so you must be in the 'All' Identity to print all stored data.


To begin, click on the LastPass Icon and then the Tools submenu, where you can select 'Print':


print

 

Under the Print menu, you can choose to print either your Sites or your Secure Notes.


After selecting either Sites or Secure Notes, LastPass will launch the Print window, where you can sort by column in ascending and descending order by clicking the column header:


print2

Add Site


Although we recommend that you add a site by logging in as usual and saving the entry when prompted by LastPass, the 'Add Site' function in the Tools menu also allows you to manually store login data for a site.



Save All Entered Data


For sites that LastPass is having difficulty saving, use this function to force-save the data on the fields.



Add Secure Note


A Secure Note can be added from the Tools menu, in addition to adding a Secure Note by clicking on the LastPass Icon, selecting 'Secure Notes', and clicking 'Add Secure Note'.


 




 

Preferences


 

Clicking on 'Preferences' will launch the LastPass Control Panel dialog box, where you can view or edit your local security settingsnotification preferenceshotkeys, and more.



Help


Click 'Help' to launch the LastPass User Guide and find the answers to your questions about LastPass features.



Enterprise Console


If you use LastPass Enterprise and are an Administrator in your system, you can access the Administrator Console via this icon.



Log Off


Selecting 'Logoff' will end your LastPass session and will automatically log you out of any open Vault pages, as well as log off of the LastPass plugin on other browsers that share their login state.


 


Logging into LastPass

 

Logging into LastPass


 

By default, the LastPass icon turns red (dark gray in Safari) when you have logged in and will turn gray when you have logged off:


toolbar

To log in using the LastPass plugin, click on the icon and enter your Email and Master Password in the dialog box. Note that the icon is grey here since it is logged out:


LastPass Login Screen

 

If you use more than one LastPass account, you will be presented with a dropdown menu to select the account you would like to use to log in. If you wish to delete any saved email addresses, click the 'X' next to the email field.


 




 

Login Preferences


 

When you are prompted to log in to LastPass, you are given the following options:


Remember email: If you are using a trusted computer, you can simplify your login process by asking LastPass to automatically fill in your email every time you are prompted to log in. LastPass selects this option by default. Uncheck the box if you are on a computer where you do not wish for your email to be remembered.


Remember password: LastPass will save your Master Password if you check this setting. By default, LastPass will not check this box, and we don't recommend doing so unless you are on a trusted device.


I Forgot My Password, Help: If you go to log in and cannot remember your Master Password, click on this link to enter your email and have your password hint sent to you. The information that we email you is only what you entered as your password hint when you registered your Master Password. We do not have access to your Master Password and therefore cannot send you more than your password hint, so you may need to initiate the Account Recovery process.


Screen Keyboard/Virtual Keyboard:


If you are using an untrusted computer or are concerned that keyloggers may have access to your device, you can choose the Virtual Keyboard option to log in.


A 'Virtual Keyboard' allows you to help avoid your keystrokes being captured by keyloggers, since keyloggers can't capture mouse clicks.


The Virtual Keyboard can only be accessed via the LastPass website, which you can navigate to directly at https://lastpass.com or by launching after being prompted to login via the LastPass plugin.


If you navigate to the site, click on the link in the upper-right hand corner to Sign In:


signin

Next, select 'Show Keyboard' among the options below the email and password fields.



A keyboard will be shown on the screen that you can use to type in your email address and Master Password using your mouse:


keyboard

If you want to use a non-English character set, you can modify the keyboard by selecting other options in the 'Standard' and 'US' dropdown menus.


You can also launch the Virtual Keyboard when logging in using the LastPass browser plugin:




Create an Account: If you are using LastPass for the first time or wish to create a new account, this link will launch the account creation process. You will be directed to a confirmation page, where you can choose to 'Create an Account'. In order to create an account, you must enter a valid email address, a Master Password, and agree to the terms and conditions. We recommend that you also enter a useful password reminder, although you should not enter your actual Master Password as your password hint.


Cookies


Cookies need to be enabled in your browser in order for the LastPass plugin to stay logged in and keep your browser session active, particularly if you want to be able to close your browser and re-launch it with LastPass still logged in.


If you disabled cookies in your browser, you will be logged out when you exit the browser and will be required to re-enter your Master Password to log in, unless you have the "remember password" option checked.


If you have an extension or software that regularly wipes browser cookies, you will be logged off of LastPass, or you will receive red notifications telling you that there's been an "Error contacting the server", and asking you to log in again. Enabling 3rd party cookies, or setting an exception for LastPass, will fix this.


To check if you're clearing cookies, please follow the steps at the top of our debug page: https://lastpass.com/debug.php.


 




 

Logging into the Online Vault


 

If you are unable to login into the browser extension, or cannot install the extension, you can log into the online Vault via the LastPass website - https://lastpass.com

Tools Menu

Export

Virtual Keyboard

A 'Virtual Keyboard' allows you to help avoid your keystrokes being captured by keyloggers, since keyloggers can't capture mouse clicks. If you are using a public or insecure computer, the Virtual Keyboard feature allows you to enter your email and Master Password without a single keystroke.

The Virtual Keyboard can only be accessed via the LastPass website, which you can navigate to directly at https://lastpass.com or by launching after being prompted to login via the LastPass plugin.

If you navigate to the site, click on the link in the upper-right hand corner to Sign In:

signin

Next, select 'Show Keyboard' among the options below the email and password fields.



A keyboard will be shown on the screen that you can use to type in your email address and Master Password using your mouse:

keyboard

If you want to use a non-English character set, you can modify the keyboard by selecting other options in the 'Standard' and 'US' dropdown menus.

You can also launch the Virtual Keyboard when logging in using the LastPass browser plugin:



 

Printing

LastPass provides you several ways for you to back up or store your data, one of which is printing.

Only the accounts in the current Identity will be printed, so you must be in the 'All' Identity to print all stored data.

To begin, click on the LastPass Icon and then the Tools submenu, where you can select 'Print':

print

 

Under the Print menu, you can choose to print either your Sites or your Secure Notes.

After selecting either Sites or Secure Notes, LastPass will launch the Print window, where you can sort by column in ascending and descending order by clicking the column header:

print2

 

One Time Passwords

 

One Time Passwords


 

If you are using an untrusted public computer and need to access your LastPass data but are hesitant to do so because of potential keyloggers, LastPass provides One Time Passwords (OTPs) as one option for securely accessing your account.


While using a trusted computer, go to https://lastpass.com/otp.php to create a list of random passwords that can be used only once to log into LastPass. You must be logged into the plugin to manage your OTPs. From this page, you will be given the option to Add a New One Time password, Clear All OTPs, or Print your OTPs:


OTP creation page


 

Each time you generate a new OTP, it will be added to your list. These passwords can be printed or carried with you on a portable storage device. You can then revisit the above page to login using this password and you can be certain that, even if captured, the password will not allow access into your account in subsequent attempts because it expires after you login with it once.


You can even use OTPs with another form of multi-factor authentication (Yubikey, Google Authenticator, Sesame or GRID), to be even more secure when you are not using a trusted computer.








 

 Watch the Tutorial for Setting Up and Using One Time Passwords (OTPs)


 

Your LastPass Vault

 

Your LastPass Vault


 

The LastPass Vault is a page that allows you to see all of your sites and applications:


newVault

It is a locally-hosted file so it is secure and fast.


 




 

Your Local and Online Vaults


 

There are two ways to access your LastPass Vault. The first is through the LastPass browser Icon favicon, and click on "My LastPass Vault":


icon

The Local Vault that you launch through your browser plugin favicon gives you access to all features of LastPass, as well as Preferences and Settings as they apply to the plugin.


We recommend that you access your stored data through your Local Vault via your LastPass browser plugin favicon. However, if you are not on a computer that has the LastPass plugin installed, you can access an online version of your Vault by logging into https://lastpass.com:


signin


Accessing your Vault through the website allows you to view your online LastPass account, as well as control global Settings.


LastPass securely syncs the data stored in your account, so that the information you see through your Local Vault and your Online Vault are the same.


 




 

Local Vault


 

Your sites are organized by Folders (groups) with your Favorites and Recently used at the top for easy access. If you click on the folder icon (or arrow), you can expand/collapse any folder in your Vault.


 Expanding your folder allows you to see the saved entries (sites) within those folder. You can click on the name of the entry, and LastPass will open the corresponding URL in a new tab (or browser) and autologin using your stored username and password:



folders

Each site entry in your Vault has the option to Edit edit , Share share and Delete delete. By clicking  Edit Icon (edit) you will launch the 'Edit Site Information' dialog box, where you can view details for the specific site:


savesite

 

By clicking on the small column icon above the scroll bar on the right-hand corner of your Vault, you can toggle which columns of site data you wish to show and hide:


toggleicon

You can also drag the separators of the column names to adjust the width of each column.


As you type in the search form above your sites, LastPass searches and filters your sites shown below:


search

Several advanced features are available to help organize and administer your sites easily. You may select multiple sites (by holding down your Ctrl key or Shift key when you click) and then you may drag and drop your sites to new Groups. You also have the ability to right-click while multiple sites are selected to perform various tasks on all sites at once:


rightclick

From the Vault drop down menu next to your email, you can view your Account status page or log out:


vaultlogout

Vault Menu


On the left of your Vault, you will see the Vault menu:


vaultmenu

 

Add Site: sites Manually create a site using this option. However we strongly suggest having LastPass automatically save this data for you for the best experience.


Add Secure note: secure_note Create a secure note.


Create Folder: Creates a folder to group sites.


Account Settings: Launches your Account Settings.


Open Favorites: Launches sites that you have marked as 'Favorites'.


Bookmarklets: Links to the Bookmarklets dialog where you can learn how to install Bookmarklets and use the feature.


One Time Passwords (OTPs): Launches the OTP page, where you can view, print, or delete your generated OTPs.


Show Deleted Sites: Allows you to see any sites that you may have deleted. You can easily undelete sites from the deleted sites page. Deleted sites only remain available for 30 days, before they are purged automatically.


View History: history Allows you to view your recent LastPass logins and events, as well as clear your LastPass History.


Import: Import login data previously stored with another password manager or in a file.


Export: Decrypts your data and displays it in a printable format, allowing you to view and print your data as a backup.


Select Identity: Allows you to toggle between your Identities.


Security Challenge: Run our security challenge  to see how well you are keeping your data secure.


User Manual: Links to the LastPass User Manual where you can search for more information on LastPass features.


Tutorials: Links to the LastPass Video Screencasts page where you can view video screencasts on using LastPass and its features.


Manage Shared Folders: Only available for Premium Family Shared Folders and Enterprise Shared Folders.


**Link Personal Account/Remove Personal Account:  For Enterprise Users only, this button enables you to Link your Personal Account to your Enterprise account as a Shared Folder available only to you. Once it is linked, you can click the link to un-link the account.


 




 

Online Vault


 

Your Online Vault allows you to access your stored LastPass data on computers that do not have the installed plugin(s). From the Online Vault you can control many of your global LastPass settings, as well as view, edit, and delete your stored information, much the same way you would on your Local Vault.


The Online Vault is organized similarly to the Local Vault, with your sites organized by Group in a searchable interface:


onlinevault




 

Offline Access to Your LastPass Vault


 

Offline access to your LastPass Account can be an important component to using LastPass.  You may find yourself in a situation where you need access to your secure information, but do not have an internet connection readily available. You can gain offline access to your data using almost any browser extension or application you would normally use to access LastPass.  We also offer LastPass Pocket, a standalone app dedicated to providing secure offline access to your data.



How to Utilize Offline Access in Your Browser Extension or Mobile Application


The key to gaining offline access in your LastPass browser extension favicon or mobile app is to have logged into the extension or app at least one time while you have had an internet connection.   This ensures that your computer or device has cached a local version of your encrypted data to the local drive. This is the data that LastPass loads when you login to LastPass while offline.   Any LastPass browser extension favicon or mobile application can be logged into without an internet connection, and will default to this mode when no connection is present.


Please note these special options and conditions:


- In each browser extension, if you clear your LastPass Local Cache (LastPass Toolbar Icon favicon > Tools > Clear Local Cache), you will have to log in online once more to recreate your cache before you can log in using offline mode again.


 




 

LastPass Pocket


 

LastPass Pocket is a stand-alone application (available for Windows, Mac OS X and Linux) that can be installed on a USB memory device, allowing you to carry your LastPass data around with you. Pocket essentially provides backup capability and offline access for your Vault. LastPass Pocket can access your data through two main methods:


1 .  LastPass Pocket can access the locally cached version of your data from your LastPass browser extension by choosing the appropriate path to the cached data. This is the same data that the LastPass browser plugin favicon uses for offline access. LastPass Pocket can access this cache from Firefox, Internet Explorer, Chrome, Safari and Opera.


2.   LastPass Pocket can access your data from a LastPass Encrypted File that you have exported from your LastPass Local Vault. You can export this file by going to your LastPass Browser Extension Icon favicon > Tools > Export to > LastPass Encrypted File.  You can then open this file using Pocket:




For more information on LastPass Pocket, check out our LastPass Pocket page.



Testing Offline Access


You can test Offline Access to your LastPass Vault by disconnecting your computer or device from its internet connection and logging in to LastPass or LastPass Pocket.


If you are using a computer, you can easily disconnect from the internet by unplugging the Ethernet cable from your computer's Ethernet port. You will also want to temporarily disable all wireless connections you use for Wi-Fi. After this, try logging in to your LastPass browser extension or LastPass Pocket.


On your smartphone or tablet, disable all mobile data or Wi-Fi connections (setting your phone or tablet to Airplane mode can accomplish this on most devices) and log in to the LastPass app via your data in offline mode.



Using Offline Access with Multi-Factor Authentication


If you are using any form of Multi-Factor Authentication, you need to make sure that you have Enabled Offline Access in the settings for your particular authentication device.  Without allowing offline access, you will not store a local cache for LastPass to access when there is no connection present.


Multifactor authentication cannot not be prompted in offline logins (with the exception of Yubikey and Sesame).


Therefore, please note, if you Enable Offline Access while using a multifactor, you will be able to log in without using your Authenticator code. And in cases of a connectivity issue, LastPass may log in offline first, before establishing connectivity to your Online Vault and prompting for your authenticator code.  This may cause LastPass to autofill any login credentials you have saved in LastPass for the current page you are on, and then pop the prompt.

Offline Access to Your LastPass Vault

Favorites

LastPass allows you to classify some sites as 'Favorites'. In addition to their normal grouping, they will also be shown in the Favorites group which is at the top of your 'My LastPass Vault' page for easy access:

vaultfav

 

You can also view your Favorites from your LastPass Icon menu, and clicking on 'Sites':

iconfav

This is often helpful if you find yourself always checking email, opening your financial site and logging into a social networking site first thing in the morning - all of this can be accomplished with a single click of 'Open Favorites'.

A site that you mark as Favorite will show up in two places in your Vault - in your Favorites folder and in its Group folder. This is not a duplicate entry, but rather the same site displayed in two locations. If you delete the site in your Favorites, it will be deleted in its other location as well.

Marking a Site as Favorite


To make one of your sites a Favorite, you can click on the 'Make This a Favorite' checkbox when you first add the site to LastPass:

fav3

 

 

Using Folders for Organization

 

Grouping Sites with Folders


 

LastPass allows you to organize your sites in your Vault according to Folders.  For example, you may want to organize your sites with names like 'Email' or 'Financial'':


groups

 

When you open your Vault, your Folders may be partially or fully collapsed. Select the Expand All folder (red outline) or the Collapse All folder (blue outline)  to simultaneously expand or collapse all of your folders within your Vault to view all sites:


collapsed groups

If you only wish to view one folder, click on the folder name to expand it:


select folder

If you would like LastPass to open all of your sites within a particular Folder and auto-log you in to all of them simultaneously, right click over the Folder name and select 'Open All':


Open All Option

LastPass will then open each site stored in the folder in a new window or tab and autolog you in.



Adding a Folder


When creating a new folder,  you can click 'Create Folder'  from the left-hand menu, enter in the name of the folder and click 'OK':


Create Folder option



Editing A Folder


There are several ways you can edit your Folders.


To move a single site entry to another Folder from your Local Vault, you can right-click on the site, select 'Move to Folder', and type in the Folder name (Please note that you will need to be signed into your Vault from your LastPass browser icon, not https://lastpass.com/) :


 

Move To Folder

You can also click 'Edit' in the right-click menu for a site, where you will see a dropdown menu for selecting a Folder:



Your Favorites Folder


You can check those sites that you use most often as 'Favorites' from the bottom of the entry:



This will add the entry to the Favorites Folder at the top of your Vault:


fav2

Grouping Sites In Sub-Folders


There are two ways to create Sub-Folders for your sites.


First, when adding or editing a site, type the name of the Parent Folder followed by a backslash and then the name of the Sub-Folder that you would like to create underneath it :


Create Subfolder inside Edit Window


 

You can also create a Sub-Folder from within your Local Vault by right-clicking on a  Folder name and selecting 'Create Sub-Folder':




 




 

Identities


 

LastPass Identities allows you to create different views of your LastPass account. The Identities feature is most commonly used to hide some of your sites when you log in to LastPass from a particular location. A common example might be that you create a 'Home' and a 'Work' Identity.


To create a new LastPass Identity, you can click on the 'Add Identity' menu item from your LastPass Icon faviconunder the Tools submenu:


ident

Or you can click over to your Identities tab in your Online Vault and choose 'Add Identity' from the left-hand menu:


ident2

After naming your new Identity, you can then assign which sites, Secure Notes secure_note, and Form Fill formfillprofiles are visible for this Identity by dragging and dropping items from one list to another:


ident3

Before submitting the new Identity, you can also check 'Require Password Reprompt' if you would like to enter your Master Password every time you switch over to the Identity.


You can also delete an Identity from your Online Vault by going to the Identities tab.  Do not delete an Identity while you are currently using it!  If you do this, you can run into issues where you may need to reinstall the LastPass plugin to default 'All' Identity.  This is not a hard process, but best avoided if possible.



Managing Your Identities


To use a particular Identity, select from the Identities tab in your Vault and your Identity will be switched:




 

You can also switch your Identity from your LastPass Icon favicon in the Tools submenu by clicking on the Identity name:


ident4

 

 

When you switch Identities, LastPass will remember this setting for all subsequent logins into LastPass until you choose to switch back to All or to another custom Identity.


You can always quickly view which Identity you are using by clicking on your Icon and checking within the parentheses:


ident5

Another way you can use Identities is to create separate ones for each member of your house. This is an easy way for multiple people to share a single LastPass account, but keep their sites separate.

Identities

LastPass Identities allows you to create different views of your LastPass account.

The Identities feature is most commonly used to hide some of your sites when you log in to LastPass from a particular location. A common example might be that you create a 'Home' and a 'Work' Identity.

Add An Identity


To create a new LastPass Identity, you can click on the 'Add Identity' menu item from your LastPass Icon under the Tools submenu:

ident

Or you can click over to your Identities tab in your Online Vault and choose 'Add Identity' from the left-hand menu:

ident2

After naming your new Identity, you can then assign which sites, Secure Notes, and Form Fill profiles are visible for this Identity by dragging and dropping items from one list to another:

ident3

Before submitting the new Identity, you can also check 'Require Password Reprompt' if you would like to enter your Master Password every time you switch over to the Identity.

You can also delete an Identity from your Online Vault by going to the Identities tab.  Do not delete an Identity while you are currently using it!  If you do this, you can run into issues where you may need to reinstall the LastPass plugin to default 'All' Identity.  This is not a hard process, but best avoided if possible.

Managing Your Identities


To use a particular Identity, select from the Identities tab in your Vault and your Identity will be switched:

ident2

 

You can also switch your Identity from your LastPass Icon in the Tools submenu by clicking on the Identity name:

ident4

 

 

When you switch Identities, LastPass will remember this setting for all subsequent logins into LastPass until you choose to switch back to All or to another custom Identity.

You can always quickly view which Identity you are using by clicking on your Icon and checking within the parentheses:

ident5

Another way you can use Identities is to create separate ones for each member of your house. This is an easy way for multiple people to share a single LastPass account, but keep their sites separate.

Account History

 

Account History


 

The 'History' feature allows you to view all logins and events for your LastPass account, and the IP addresses associated with them. History is particularly useful if you're concerned about unauthorized access to your LastPass account.




Accessing Account History from your Online Vault


 

To access History, you can go to your LastPass Icon > My LastPass Vault > in the left menu, click Tools > View History:


Vault_Tools

After selecting History, a dialog box opens, displaying your account's login history:


Account History

You can then select a date range to filter your results - by default the current day's logins are displayed. The records show the date the login was used, the name of the domain, an associated Group name, the IP address from which the LastPass login was used, and the DNS. Selecting 'Events' for the view option allows you to view records of Form Fills, disabling and enabling of multifactor authentication, changes to usernames or passwords in stored entries, and other actions.


Note that LastPass only records logins and events completed from within your account. If a site stored in LastPass is accessed without using LastPass to autofill or autologin, LastPass will not record the event in History.


To remove the records in History, select 'Clear History'.


 

Disabling History


To disable the History feature, go to your Account Settings dialog (accessed via the LastPass Icon > Preferences > Account Settings or by clicking on 'Settings' in the left-hand actions menu in the Online Vault) and uncheck  the default option 'Keep track of login and form fill history'.

Adding & Filling Sites

 

Adding a Site


 

Adding new sites to your LastPass account is both easy and secure. Since all sensitive data is encrypted locally on your computer with a key that only you know before it is sent to LastPass, you can store your most sensitive data with the knowledge that it is completely safe.



Automatically Adding A Site


The easiest and best way to add new sites to LastPass is to go to the site and enter your credentials as you normally would. Before logging in, click on the grey field icon to produce the dropdown:addsite1


 

When you click Save Site, the pop-up will expand:


addsite2

 

In this dialog, you can specify:



- Name: a friendly name for the account


- Folder:  can also create a new folder or select an existing folder/shared folder  for this                                                 account to keep your sites organized. Some examples of folders are Financial, Shopping,                             Social Networks, etc.


Username: ensure the username is correct, or otherwise edit it to the correct one


Password: verify the correct password is being saved, or otherwise edit it to the correct one



After clicking Save Site, LastPass will automatically enter the site data into your LastPass Vault. With your encrypted data stored, LastPass will automatically fill in this information the next time you visit the site and login.



Add Multiple Sites


If you have multiple logins for the same site, add the additional sites by entering your username and password, clicking on the grey field icon and then click the more add site icon.


addsite8


This will allow you to save the site:


addsite2



View and Edit


View the new entry in your LastPass Vault or click on the LastPass field icon and click on the  wrenchwrench:


addsite3


and choose Edit:


addsite4


When viewing this entry, you can specify whether you would like LastPass to make the site a Favorite, Require Password Reprompt, or Autologin.


addsite5


If you are logging into a site in which you have an existing account stored with LastPass, but are now using a different password, you will also see an option to replace the existing site with the new login information.


 




 

Watch the Tutorial for Adding and Filling a Site


 



 




 

Manually Saving a Site with Save All Entered Data


 

An alternate way to save a site is to use the 'Save All Entered Data' option in the toolbar. This option works best for sites that have more than one field (e.g. username, password, and PIN) or for sites that have obscure logins. If you find that the above method does not work, try this one. To save using Save All Entered Data, do the following:


1. Enter your login data onto the page (do not login yet!)
2. Click on the LastPass Icon > Tools > Save All Entered Data
3. After choosing Save All Entered Data, LastPass will launch an dialog box where you can view all of the captured fields and specify your desired settings for the site:


addsite6


 4. Click Save.


 




 

Watch a Tutorial on How To Save All Entered Data For a Site


 



 




 

Basic Authentication Sites


 

LastPass supports saving and filling basic authentication logins in most cases:




Basic authentication logins are not supported on Safari, Opera, and Maxthon.


 




 

Autofilling With LastPass


 

When you are actively logged into LastPass, you should see a red LastPass Icon  in your browser tool bar. This means that LastPass is ready to use and will autofill your saved data for you.



 Field Icons


When visiting a login page, clickable grey field icons will appear:


fieldicon

These interactive icons will assist you in filling saved logins, creating new logins, and generating passwords.



Multiple Logins


If you already have multiple saved logins for a site, you will see the field icons show the number of matching sites found. Clicking on the icon will present you with a drop down menu that will show you matching sites:


fieldicon2

You can scroll down if more logins are stored than shown. If you do not want to scroll to search, you can begin typing in the username and LastPass will begin to sort through and find matching results.


Clicking the desired login will then autofill the username and password selected.



Field Icons submenu


Within the field icons is a submenu that includes other available options:


Site sites - Shows all matching sites


site

Fill Form formfill - Shows the fill form menu


fill

Generate generate - Brings up the password generator


gen

Disable disable - Brings up the disable site options


disable

Right-Click Context Menu


In addition to accessing filling sites with the field icon, you can also fill using the right-click context menu.


When you are on a site (and logged into LastPass), you can right-click on the page to trigger the context menu:


context


Clicking 'LastPass' launches a submenu:


context2


From the submenu you can:



Right-Click Context Menu Options

Multiple Logins

Multiple Logins


If you have multiple logins for the same site, add the additional sites by entering your username and password, clicking on the grey field icon and then click the more add site icon.


addsite8

This will allow you to save the site:


addsite2

Once you  have multiple saved logins for a site, you will see the field icons show the number of matching sites found. Clicking on the icon will present you with a drop down menu that will show you matching sites:


fieldicon2

You can scroll down if more logins are stored than shown. If you do not want to scroll to search, you can begin typing in the username and LastPass will begin to sort through and find matching results.


Clicking the desired login will then autofill the username and password selected.

Password History

Field Icons

Field Icons


When visiting a login page, clickable field icons will appear:


fieldicon

 

 

These interactive icons will assist you in filling saved logins, creating new logins, and generating passwords.


If you already have multiple saved logins for a site, you will see the field icons show the number of matching sites found. Clicking on the icon will present you with a drop down menu that will show you these matching sites:


fieldicon2

You can scroll down if more logins are stored than shown. If you do not want to scroll to search, you can begin typing in the username and LastPass will begin to sort through and find matching results.


Clicking the desired login will then autofill the username and password selected.



Field Icons submenu


Within the field icons is a submenu that includes other available options:


Site sites - Shows all matching sites


site

Fill Form formfill - Shows the fill form menu


fill

Generate generate - Brings up the password generator


gen

Disable disable - Brings up the disable site options


disable

 

Filling and Saving


See this screencast on how to save sites and log into sites


Field Highlighting

 

Field Highlighting


 

If you have disabled Click Icons in Fields in Preferences > Notifications, Field Highlighting will be enabled.


When LastPass recognizes that you have stored data for the URL you have navigated to, LastPass autofills the form fields with your saved data and adds the LastPass logo to inform you that LastPass has securely entered this data:



If you have more than one set of login data for the page, LastPass will prompt you to AutoFill (#) and select from the list of available entries.



You can also overwrite the pre-populated information with a different username/password combination, which LastPass will ask to remember when you submit the form.

Login Problems and Save All Entered Data

Login Problems and Save All Entered Data


If LastPass is experiencing a problem logging into a particular site*,  please try the following:



*Flash and Silverlight based logins are not supported by LastPass
 

1) Open the 'My LastPass Vault' page from the Icon toolbar to view all of your sites:saed_1


 

2) Find the site and click on the edit Edit icon to launch the Edit Site dialog box:editsite_3


3) Verify that the username and password fields are filled and correct. If this site was imported from your browser, there is a chance that the credentials were outdated or incorrect. If you update the login information, try to login again via LastPass to see if your problem has been fixed.


4) Manually copy/paste the username and password into the login form on the site and verify that you can login using these credentials. If this does not work, then incorrect information was likely stored in LastPass.


5) Advanced users may want to try the Edit Form Fields link in the Edit Site dialog at this stage. Average users might want to delete the account and resave using the 'Save All Entered Data' method (before you submit the login form).  You can read more about Editing Form Fields at our Editing Page.



Save All Entered Data


If LastPass is still experiencing a problem logging into a particular site, or there is a site with a multiple page login (username and password are on 2 different pages),  please use the Save All Entered Data function (SAED).


In Chrome, Firefox, IE, Safari and Opera




  1. Load the page that you want to save

  2. Enter your credentials, but do not submit

  3. Click on your LastPass browser extension icon

  4. Click on Tools (see image)

  5. Click on Save All Entered Data

  6. Then hit save to save the new entry to your vault.


addsite_3

 

Watch a Tutorial on How To Save All Entered Data For a Site:



If you still experience problems with the 'Save All Entered Data' approach, please fill out a feedback form to inform LastPass Support of the problem.

Editing an Existing Site Entry and Editing Form Fields

 

Editing an Existing Site Entry and Editing Form Fields


 

At some point, you may find the need to edit an existing site entry in your Vault.  Making changes can be made from either the Local Vault via the browser extension, or the Online Vault via the LastPass website.


There are two ways to save a site:




Each will result in similar, but slightly different entries when you look to edit these saved sites.


To Edit an entry, visit your LastPass Vault, find your entry, and click the edit icon  edit for the entry.



 




 

Automatically Saved Sites


 

When you go to Edit an automatically saved site entry in your Vault, the Edit dialog will look like this:


editSite

 

Here you have the options:




Under the 'Advanced Settings' you'll see:




 




 

Editing Form Fields


 

 Clicking this option will take you to another edit dialog:editsite_1


Allows you to manipulate and change any fields and data that LastPass may have saved when it automatically recorded the site login credentials.  Sometimes LastPass can accidentally pick up an extra field on a site (like a Search field), which can complicate logins.  Using Edit Form Fields, you can delete any extra data not relevant to the site login.  This ability can be useful when you are having trouble autofilling or autologging into a site entry using LastPass.


 




 

Manually Saved Sites


 

Editing a manually saved site entry is as easy as editing an automatically saved site entry. The only difference with manually saved entries is that you will not see a separate 'Edit Form Fields' button. The form fields appear directly in the site entry, along with username and password controls. Manually saved entries look like this:


editsite_2
 

Manually saved entries will pick up ALL fields on a login page, so manually saving a site and then deleting the extra fields can be another helpful tool for problematic logins by eliminating any variable fields that might interfere with the AutoFill or AutoLogin functions.  Additionally, manually saved entries are static entries and will never automatically try to save an extra field like automatically saved entries sometimes can.  The information you see in the Edit dialog is how the entry will always be unless you change it.


 




 

Password History


 

If you decide to update your username or password for a particular site, LastPass will log the change. The next time you launch the Edit dialog box from your Online Vault, you will see a historyHistory icon next to the password and/or username fields:


password_history

This allows you to easily track changes to your accounts, especially for those which you should make an effort to change the password on a regular basis:


history2

*Note:  If you edit an existing entry in your Local Vault, you will see an option to view username and password histories.  Clicking these links will take you to your Online Vault and History dialogs.

Importing Passwords

 

Importing Password into LastPass


 

Once you have installed the LastPass plugin, you can import your stored login data from your previous password manager.


 

Importing using pre-established formats


 

To begin, click on the LastPass Icon, click the Tools submenu....


tools

and click Import From:


import

You will then be presented with a submenu for every password manager format that we support. Since importing from each password manager is different, we have provided instructions for each. Click on the password manager's name, and choose 'Instructions' to view them.


We continue to add formats, so check the version you are running if you do not see the format you need.


After updating, if you would like to organize your sites into Groups or if you would like to delete some of the imported sites, it is easiest to perform these group actions through the Online Vault via https://lastpass.com. You can then use the check boxes to select many sites at once and perform an action on them.


 

Importing from a Generic CSV File


 

If LastPass does not support importing from your current password manager, you may be able to import using a Generic CSV file. Try seeing if your current password manager has an option to export to a CSV file.


If you use your own spreadsheet instead, it is important that the title of the columns match those in the template! The column titles can include any of the following: url, username, password, extra, name, grouping, type, hostname.


Fill the columns with the values you'd like for each entry (leave blank if the value is not relevant). Please note that 'extra' means either (1) the notes section of a site entry or (2) the body of a secure note, and 'grouping' is the group (or folder) where you would like the item to be stored in your vault.


**Note that on Mac computers, creating the import spreadsheet using Excel may cause reformatting issues that will prevent a proper import. Make sure to edit your content in TextEdit or another text editor.



Instructions for importing Sites


To import Site data you must define at least the following values: “url” (typically this will be the login url), “username”, “password” and “name”. “Extra” and “Group” are other fields that you might consider. To import data from a csv file, we suggest you use our Import Template found here: Sample Import.



Instructions for importing Secure Notes


To import data Secure Note, enter the values as follows: “url” = http://sn, “extra” = the contents of the note. Give the note a “name”, and then consider adding “group”. It is important to leave the username and password columns blank. Please refer to the example import formats found here: Sample Secure Note Import.



Instructions for importing Server Login credential


To import data as a Server Secure Note, enter the values as follows: “url” = http://sn, “type” = server. You must also populate “hostname”, “username”, “password” and “name”. In this case, you must enter the username and password in the actual username and password columns of the template, rather than the 'extra' section. Consider adding “group”.
Please click here to download our Sample Import, which includes examples of all 3 of the aforementioned data types.


 

Passive Imports


 

Certain password managers do not support export functions. In these cases you can still use LastPass to pick up this data through a 'passive' import. This entails running both password managers simultaneously, having your former password manager enter your login credentials into a site, and then using LastPass to pick up the filled website entry.


 




 

Importing and Exporting Wi-Fi Passwords


 



 

On Windows and Mac OS X, LastPass has the ability to import Wi-Fi passwords stored within your computer into LastPass as Secure Notes.  On Windows, LastPass also has the ability to export Wi-Fi passwords stored as LastPass Secure Notes to your computer.


Please note that in order to use this functionality on Windows, you must allow Windows to manage your Wi-Fi connections.  Third party Wi-Fi connection managers such as the one provided by your Wi-Fi adapter's manufacturer (Intel, etc.) are not supported.



Setup


In order to import and export Wi-Fi passwords, your computer must have a Wi-Fi adapter installed.


If you would like to import and export from the LastPass browser extension on Windows, you will need to re-run the LastPass Universal Installer.  This is due to the fact that we need to install a utility that requires administrator privileges in order to import and export Wi-Fi passwords.  You can re-run the LastPass Universal Installer from:


https://lastpass.com/installer/


You will also need to ensure you're running the binary version of the LastPass browser extension.  If you're not, in Firefox and Chrome, go to:


https://lastpass.com/dl/


In Safari and Opera, please use the Universal Installer:


https://lastpass.com/download



Windows XP and Windows Server 2003


To import and export Wi-Fi passwords on these versions of Windows, you must be running the latest service pack (Windows XP Service Pack 3 or Windows Server 2003 Service Pack 2).


These versions of Windows require the Wireless Zero Configuration service to be running in order to import and export Wi-Fi passwords.  If it's not running, you may encounter an erroneous "No Wi-Fi adapter was detected on this computer.  This feature requires a Wi-Fi adapter." message.  Please see the following Microsoft article for instructions on starting it:


http://msdn.microsoft.com/en-us/library/windows/desktop/ms706593%28v=vs.85%29.aspx



Windows Vista and Windows Server 2008


These versions of Windows require a third party utility named PsExec (part of Windows Sysinternals and published by Microsoft) to decrypt Wi-Fi passwords.  PsExec's license prohibits LastPass from embedding it, but you can download and install it yourself:


1) Go to http://technet.microsoft.com/en-us/sysinternals/bb897553


2) Click "Download PsTools"


3) PsTools.zip will download.  It contains a bunch of files, but the only file of importance to LastPass is PsExec.exe.  You'll need to extract PsExec.exe and copy it into the LastPass installation directory.  This directory is typically C:\Program Files\LastPass\ on 32-bit Windows and C:\Program Files (x86)\LastPass\ on 64-bit Windows, but you may have changed it when you ran the LastPass Universal Installer.



Importing


Importing is supported on Windows and Mac OS X.


- Internet Explorer/Firefox:  LastPass Icon -> Tools -> Import From -> Wi-Fi Passwords.


- Chrome/Opera:  LastPass Icon -> Tools -> Import From -> Other, then select Wi-Fi Passwords in the Source drop-down and click Import.


- Safari:  LastPass Icon -> Advanced -> Import, then select Wi-Fi Passwords in the Source drop-down and click Import.



Exporting


Exporting is supported on Windows only.


- Internet Explorer/Firefox/Chrome,/Opera:  LastPass Icon -> Tools -> Export To -> Wi-Fi Passwords


- Safari:  LastPass Icon -> Advanced -> Export, then click the Wi-Fi Passwords button.


 




 


Importing from RoboForm 7


 

Siber Systems has changed the export process in the newest version of RoboForm – version 7 does not include the option to export your logins with the full site URL. Although you will still be able to export your passcards, they will not be imported to LastPass correctly. Without the full URL of the site, LastPass doesn’t know where the login fields are, and autofill will likely be dysfunctional.  You will have to add them manually.


Note: You can also use the passive import method



How to import your passwords from RoboForm:


1. First, you will want to download RoboForm 6.9.92 on this site here (you will want to use a browser other than Firefox, which does not support this older version)


Please note: LastPass is not responsible for the maintenance of this website. Please contact Roboform directly if you have any concerns or questions about downloading an old version.


2. To export, find the RoboForm icon in your browser and go to Logins > Print List, which will cause a new dialog box to appear:


RoboformToolbar

3. You will then want to check the "Full URL" option:


RoboFormExportFullURLOption

4. Click "Save" and then set the file type to .htm (html files) :


RoboFormSaveAsHTML1

5. Open the RoboForm file with Notepad (Right-click > Open with > Notepad)


6. Click File > Save As and select "UTF-8" from the "Encoding" dropdown and save it:


RoboFormUTF8

7. Open your browser and click your LastPass Icon > Tools > Import from > RoboForm > Import and select the file:


RoboFormImport

 

If you receive the Error Message: Found 0 items or could not parse data” when attempting to import:


- Open your exported file in Notepad again


- Right-click > Select All > Copy on your data


- Login to the online Vault at https://lastpass.com


- LastPass Vault > Tools > Import > Roboform, and paste the copied data into the box and click 'Check Data for Sites'


This message can also mean that you were attempting to import non-English characters from RoboForm to LastPass. Please switch back to UTF-16 in these instances (open the RoboForm file with Notepad > File > Save As > Encoding: UTF-16). If you do not see the UTF-16 option, try unicode or unicode big endian. If you continue to have problems, please submit a Support Ticket and we will be happy to assist you further.


You can repeat these same steps to import your RoboForm Safenotes and Identities.

Importing from RoboForm

Importing and Exporting Wi-Fi Passwords

Extension Preferences

We select the default settings for your Advanced options that we feel will optimize your browsing experience with LastPass. However, you may wish to change these settings according to your security needs or personal preferences.

Advanced preference options will vary from browser to browser; not all of the below-listed preferences may be offered as options in your current browser(s).

To access your Advanced preferences, go to your LastPass Icon, select Preferences, and click on the Advanced tab in the left-hand menu:

Advanced

Automatically login to sites if time since last login > (seconds): LastPass is set to automatically log you back in to a site after 25 seconds if you have been logged off.


Warn before filling insecure forms: If you are concerned about security when filling out a web form, you can enable LastPass to notify you of a possibly insecure form; this setting is disabled by default.  This setting determines what an insecure form is by distinguishing between GET and POST submission forms.


Respect AutoComplete=off: Allow websites to disable the Autofill feature. This option is disabled by default.


Poll Server for account changes: By default, LastPass will poll the server every 15 minutes to check for changes to your LastPass account.


Clear Clipboard after use: LastPass is set to clear your clipboard after a default amount of time. If you've been copy/pasting  your secure data into login fields or web forms, this ensures that your data cannot be compromised by being left on the clipboard. You must have the binary component installed for this option.


Recently Used Site List: LastPass automatically shows ten of your most recently visited LastPass-stored sites under the 'Recently Used' submenu. However, this preference option allows you to customize the number of recently used sites that appear in your 'Recently Used' submenu. If you set the value to zero, the 'Recently Used' submenu will disappear from your Icon menu.


Search within secure notes: By default, LastPass gives you the ability to search within your Secure Notes.


Open Login dialog when start browser: LastPass does not enable this feature by default. By enabling this option, you will be automatically prompted to log in to LastPass upon opening your browser. We recommend this setting if you use LastPass every time you open your browser and prefer not to have to click the icon to log in.


Save a disabled One Time Password locally for Account Recovery: By default, LastPass stores a One Time Password to aid you in the Account Recovery process, should you forget your Master Password.


It is important to note that if an attacker is able to obtain your locally stored OTP (and decrypt it while on your pc) and gain access to your email account, they can compromise your data if this option is turned on. We feel this threat is low enough that we recommend the average user not to disable this setting.


Share login state between other browsers: If you frequently use more than one browser, you can set LastPass to share login states between all browsers with the plugin installed on your operating system. For example, if you use both Firefox and Chrome with the shared login state enabled, you can log in to one browser and automatically be logged in to the other. When you are done with your browsing session, logging out of one will also log you out of the other. The shared login state is enabled by default to make your browsing experience faster and easier. The binary component must be installed to make this option available.


Enable New Login Screen:  Enables the new login screen in Chrome that pops out directly from the LastPass icon in the browser toolbar.  De-selecting this option reverts to the previous login process, where selecting Login from the icon launched a full tab in Chrome and allows you to login there.


Clear Filled Fields on Logoff:  Enabling this preference will automatically clear any fields that have been filled by LastPass on the current page your browser is on when you log off LastPass.


Show Matching Sites in top Level Menu:  Selecting this option will show matching sites for the current page your browser is on in the top level of the dropdown menu from the LastPass browser toolbar icon.  This is where matching sites previously used to appear in 2.0 versions of LastPass.  In LastPass 3.0 versions, matching sites show under the "Show Matching Sites" option on the top level of the dropdown menu, and are only one click away.


Language: Allows you to change the Default language setting for the browser plugin. This change will only apply to the plugin whose settings you are editing, so you will need to modify the selection on all LastPass browser extensions that you use in addition to the Online Vault language setting.

Local & Global Security Options

LastPass provides a safer online experience that helps protect your identity by allowing you to create unique, complex passwords for all of your sites, in addition to securely storing this information using local encryption. You then only have to remember a single strong password, your LastPass Master Password.

However, LastPass knows that one size does not fit all when balancing security and ease of use, so we allow you to decide by providing a full range of security options. The default values chosen will certainly not satisfy everyone and we strongly encourage you to review the settings in both your Extension Preferences and your Account Settings shortly after creating your account.

Localized Security Options


Logoff when browser is closed: This option controls if LastPass will automatically logoff when you close your browser. If selected, you will have to explicitly log in and provide your LastPass Master Password after a browser restart. It is currently defaulted to unselected, but can be managed via your Extension Preferences.


Logoff after idle: If you want LastPass to logoff after the computer has been idle (no mouse or keyboard activity) after a predefined amount of time, select this option in your Extension Preferences. This setting is unchecked by default.


Require Password Reprompt: If you want to protect a particular site, Secure Note, or Form Fill Profile so that any access using the information stored in LastPass requires your Master Password, you can click this checkbox after launching the Edit window for the entry. This provides very specified control of individual sites, such as a bank login, where you may want additional security. Please note reprompt is not as strong as logging off, we'd recommend utilizing the above logoff options to fully protect your data


Clear Clipboard after use: When using LastPass's menu items to copy a username or password, this option controls how long they will stay on the clipboard before being automatically cleared. This option is defaulted to on in Firefox and IE only, in the Advanced tab of your Extension Preferences.



Global Security Options


Website auto-logoff timeout: This option, which can be managed from your Account Settings on the General tab, controls how long your session exists on the server, allowing you to automatically log in when using the plugin. This assumes that your session does not get destroyed by methods such as explicitly logging out or closing the browser when 'Logoff when browser is closed' is set.


Bookmarklet auto-logoff timeout: Similar to 'Website auto-logoff timeout' except applies to LastPass bookmarklets. This preference can also be managed from your Account Settings on the General tab.


Prompt for Master Password when: Global setting that controls if Master Password must be entered when performing tasks such as logging into a site, editing a site, viewing passwords, editing a Form Fill Profile, etc. You can manage these preferences in the Security tab of your Account Settings. Checking one of these boxes will apply the action to every site, secure note, or form fill profile that you have. If you want more granular control, use the Require Password Reprompt method described above.


Kill other sessions on login: If you leave your browser session open and polling is enabled, you'll be logged out of the other session. If your browser session is closed, but you leave yourself logged into LastPass, this can also be helpful (e.g., your browser is closed at work, and you login from home with this setting enabled, you will be required to login the next time you open up your browser at work). You can enable this setting in the General tab of your Account Settings; the setting is disabled by default. You must have 'polling' enabled in the plugins to be effective; you can verify that it is by going to the Advanced tab of your Extension Preferences.


Send password change emails: Alerts you via email if your LastPass account email address or Master Password has been changed, or if any of your sites' usernames or passwords have been changed in LastPass. You can manage these settings in the Security tab of your Account Settings.



Additional Security Options


LastPass also provides additional features for further layers of authentication to protect against keyloggers and other security threats, including:




Multifactor Authentication Options


Multifactor authentication refers to a device that can be enabled for use with your LastPass account, and requires a second step before you can gain access to your account. Multifactor authentication devices help protect your account from keyloggers and other threats - even if your master password were captured, someone would be unable to gain access to your account without this second form of authentication. LastPass offers several multifactor options, including:



Account Settings

 

Account Settings


 

Account Settings allows you to view and edit your global LastPass Settings and Preferences.


 




 

Launching Account Settings


 

There are two ways to launch your Account Settings. Select your LastPass Icon > Preferences > Account Settings >click the link to launch your Online Vault:


settings1Log in to your Vault, then click Settings on the left-hand menu:


vaultmenu
 




 

General


 

settings_general_0


Account Email: View or change the email address used to access your LastPass account. To change the email address, replace the old email address with the new one and click 'Update' to save the changes. Use Send Test Email to validate your email.


Master Password: If you would like to change your Master Password, click Change Master Password. If you would like to revert the change you made, click Revert Password Change.


Password Reminder: Click View to view your Master Password reminder.


settings_general_0_1


Type: Lets you know what kind of account you have: Enterprise, Premium or Free.


Links: Helpful links for your account. Choose My Account to your account data such as when your Premium expires. Click Payment History to view any payments you have made for LastPass.  Use Email Subscriptions  to manage what kind of emails you would like to receive from LastPass.


Language: You can change the default language selection of English to any of our other supported languages. Once you have saved the language change by clicking 'Update', you will need to log off and log back in to update your settings. Editing your language selection from your Online Vault will only apply to viewing and using the Online Vault - language settings for your browser plugins need to be changed in the Advanced tab of the Preferences control panel.


Time Zone: Indicate your time zone from the dropdown menu relative to GMT.


Click Show Advanced Settings, to view more settings:


settings_general_1


Password Alerts: When enabled, LastPass will alert you when you are logging into a website where you have a weak or duplicate password. Disable this option to remove these alerts.


Re-prompt for Master Password: Choose which actions will be protected by your Master Password.


settings_general_2


Security Email: As an additional layer of security, you may wish to have an email address separate from the one you use on a regular basis to receive important LastPass security emails that require actions.  This email address would be used to receive your, LastPass multifactor authentication disable email, password hint email, account recovery email, history removal verification email, reverting Master Password change verification email, abuse/blacklisted IP notifications (these are also sent to your primary email).


Country Restriction: Allows you to restrict login to IP addresses originating only from countries that you select.


Tor Network: Blocks any login that originate from Tor (virtual tunnel network).


Master Password Reverting: This option is enabled by default and allows you to revert Master Password changes should you forget your Master Password. Uncheck this box to disable it.


Auto-Logoff Other Devices: If enabled, you can only be logged into one instance of LastPass at a time. If you log in from one device, it will log you out of all others.


Website auto-logoff: This controls how long your session exists on the server, allowing you to automatically log in when using the plugin. This assumes that your session does not get destroyed by methods such as explicitly logging out or closing the browser when ‘Logoff when browser is closed’ is enabled in your Extension Preferences.


Bookmarklet autologoff timeout: Similar to ‘Website auto-logoff timeout’ in that it controls how long your session exists on the server, except it applies to the Bookmarklets feature.


settings_general_3


Track History: This will keep a history of when your logins and form fills are used. This information is used for Account History and the Recently Used folder.


Send anonymous error reporting data to help improve LastPass: Helps us work out any potential bugs or compatibility issues.


settings_general_4


Remove duplicate entries from your account: You may find that you want to delete any duplicate entries for one or more sites stored in your vaults. By clicking on this link, LastPass will determine if a site is 'unique' or not by comparing domain, username, and password. After launching the 'deduplicator', you will be able to view the duplicate(s) and have the option of deleting the duplicate entries.


 




 

Multifactor Options


 

Configure your multifactor authentication device. To see our full list of Multifactor Options, visit our Multifactor Authentication page.


Account Settings_Multifactor Options tab



 




 

Trusted Devices


 

The 'Trusted Computers' tab shows those computers which you have marked as trusted and therefore do not require multifactor authentication.


Account Settings_ Trusted Devices


When logging onto a computer for the first time using multifactor authentication, LastPass will give you the option of marking the computer as a trusted computer by enabling Trust this computer:


settings_trust_1



Doing so adds the computer to the 'Trusted Computers' list and ensures that you will not be prompted to enter multifactor authentication the next time you log in. These steps must be completed on every device that you want to mark as trusted.


You can disable a trusted computer at any time by de-selecting the check box under Enabled column next to the entry or delete the entry entirely by clicking the x sign. If you want to rename the trusted devices, click on the pencil edit icon and type the new name into the field.  Then hit Enter to save the change.


 




 

Mobile Devices


 
Account Settings _ Mobile Devices

Each time you successfully login via a mobile device, the mobile device's unique identifier (UUID) will be added to a list on the Mobile Devices tab.  All devices listed here can be renamed, enabled, disabled, or deleted.


If you would like to restrict which devices can log into your LastPass account, toggle the Enable/Disable button for Only the above listed mobile devices will be able to access your LastPass vault.


LastPass does not restrict mobile login by default.


 




 

Never URLs


 

You may encounter a site that you do not want LastPass to offer to save, generate a password for, fill forms, autologin, or autofill. The 'Never URLs' tab allows you to view, edit, and add all those sites for which you do not want LastPass to never


settings_neverTo manually add a 'Never' action for a page or domain, enter the URL in the field, select the type of 'Never' action from the dropdown menu, then click 'Add'. To delete a 'Never' action, click on the grey 'x' next to the site entry. The following Never URLs are below:




LastPass does not store any default Never URLs.


Disable Using Field Icons


Disable Field Icons for a page by clicking on the Field Icon:


disable

Click on the more option:


disable3

Click on the disable option:


disable4

And confirm if you want to disable the site (domain) or that specific page:


disable5
 




 

Equivalent Domains


 

Account Settings_Equivalent Domains

If you access multiple websites from a single provider, adding these sites as equivalent domains allows you to use just one username and password.


To add domains as equivalent, input domains separated by commas. Note that only top level domains should be submitted. For example, lets say you have two sites you would like to make equivalent: http://subdomain.example.com/path and http://sample.com. Your input should look like:
example.com,sample.com


Note that:
subdomain.example.com,sample.com
will not work as subdomain.example.com still includes 'subdomain', which is too low of a domain to be accepted.


You can delete an equivalent domain at any time by clicking 'Delete' next to the entry.


Equivalent Domains labeled as 'Global' mean that these domains are set by LastPass. These Global domains are updated from time to time.


 




 

URL Rules


 

If you have multiple logins for a particular domain, LastPass fills in the closest URL match by default but will show all sites from that domain in its matching list:


FirefoxDropdown


This behavior can be changed to only show sites that match particular hosts/paths by managing your URL Rules. To manage your URL Rules, launch your Account Settings. In the menu that opens, select the last 'URL Rules' tab:


Account Settings_URL Rules



If a URL Rule is created with exact host matching, then you will only be presented with logins that match the exact host for that domain. For example, if you create a rule with domain=facebook.com and specify exact host matching=yes, then when visiting www.facebook.com, you will only see sites saved from www.facebook.com, but will not see sites saved from login.facebook.com.


If you specify a URL Rule with a path, then only sites that match this path will be shown. For example, LastPass created a default URL Rule for google apps with path=/a/. This causes you to only see the appropriate logins when you visit google.com/a/aaa versus google.com/a/bbb.


You can delete a URL Rule at any time by clicking the grey 'x' next to the domain entry in the URL Rules tab.


By default, LastPass stores a URL Rule for some sites for your convenience. Sites are added and updated from time to time.


 

General - Account Settings

Changing Your Account Email & Master Password

Account Security - Settings

The 'Security' tab in your Account Settings controls your global LastPass security settings:

Edit_Settings_Security_Tab

 

You will need to enter your Master Password to confirm any updates made to your Security preferences.

LastPass is set to 'Normal' security level by default, but you can click on the 'Medium High' or "High' options to increase your security level, or 'Custom' select your security options.

Global Security Preferences


After launching your Account Settings dialog, click the second tab from the left to view the following options:


Prompt for LastPass Master Password when: Master Password reprompt is a global setting that controls if the Master Password must be entered when performing tasks such as logging into a site, editing a site, viewing passwords, editing a form fill profile, etc. Once you check an action for which you wish to be reprompted, the setting will apply to every site, Secure Note, or Form Fill Profile stored in your Vault. If you only want to require a Master Password reprompt for a specific site or set of sites, use the 'Require Password Reprompt' option when editing a specific site in your Vault or via your icon's dropdown menu. LastPass is set to the 'Normal' security level by default, which only checks 'Prompt for Master Password' when switching or editing Identities.  Please note that it is recommended you protect your accounts by logging out of LastPass, as that is stronger than this setting.


Security Email: As an additional layer of security, you may wish to have an email address separate from the one you use on a regular basis to receive important LastPass security emails that require actions.  This email address would be used to receive your:




This email should therefore be held to much higher security standards than your usual email account.  By entering an email address in the Security Email field, your notifications for the above list will only be sent to your security email address rather than the email address tied to your LastPass account. Having a separate security email address is optional and may provide an additional solution for those requiring a high level of security.


Email Subscription Preferences: Click this button to access your email subscription preferences.


Enable Weak Alerts: Click here to enable in-browser weak and duplicate site alerts.

Equivalent Domains

Never URLs

Restrict Mobile Devices

Account Trusted Computers

The 'Trusted Computers' tab shows those computers which you have marked as trusted and therefore do not require multifactor authentication. To view your Trusted Computer settings, launch your Account Settings and click 'Trusted Computers':

SettingsTrustedComputers

When logging onto a computer for the first time using multifactor authentication, such as Grid or Yubikey, LastPass will give you the option of marking the computer as 'trusted':



Doing so adds the computer to the 'Trusted Computers' list and ensures that you will not be prompted to enter multifactor authentication the next time you log in. These steps must be completed on every device that you want to mark as trusted.

You can disable a trusted computer at any time by clicking 'Toggle' next to the entry or delete the entry entirely by selecting 'Delete'.

URL Rules

Password Iterations (PBKDF2)

 

Password Iterations (PBKDF2)


 





 

PBKDF2 1.5



PBKDF2 2




 

Browser Extension Preferences

 

Browser Extension Settings


 

LastPass is both an online service and an extension favicon that runs locally in your browser to provide service, even if online access to LastPass is unavailable. You'll want to set up your local preferences in each browser you use with LastPass according to the level of security you feel is necessary for that location (e.g. you may want to have a longer idle timeout at home than work).


You are strongly encouraged to review your LastPass settings after creating your account. We recognize that different users have different requirements, so although the default values are chosen as a compromise between ease of use and security, we have made it as easy as possible for users to change their security options and other settings.


LastPass does not synchronize these settings because you may want to have different security profiles or notification preferences at different places (e.g. home versus work), so be sure to specify your settings for every browser you use with the LastPass plugin favicon. You will also need to make these changes for every user who will be using LastPass (log in as each individual user to adjust the settings).


Preference options within the Control Panel tabs will vary from browser to browser; not all of the below-listed settings may be offered as options in your current browser(s).


 




 

Launching Preferences


 

To specify your local browser settings, click the LastPass Icon 24x24_black in your browser to log in. When it turns red, click on the icon favicon again  then go to Preferences:


pref

 




 

General Settings


 


The most crucial General settings control the way you handle going idle and being automatically logged off when you close your browser. Your selection should be an appropriate balance between security and convenience.


To access the General settings tab, go to your LastPass Icon and launch Preferences:


pref

The Control Panel dialog will open to automatically show your General settings (options will vary based on browser).


General preference options will vary from browser to browser; not all of the below-listed preferences may be offered as options in your current browser(s).


Security


Automatically Logoff when all browsers are closed: Specify when LastPass should log out of your session upon closing the browser. This setting is disabled by default. If you would like LastPass to log off immediately after each session, check the box and put the value '0' for minutes; when you relaunch the browser, you will be asked to enter your Master Password. If you would like to extend the time between ending your browser session and logging out of LastPass, enter another value in the minutes field. If the specific amount of time passes before you re-open the browser, you will be prompted for your Master Password. If you wish for LastPass to stay logged in upon browser close, leave the box unchecked.


Automatically Logoff after idle: If you frequently minimize your browser or walk away from your computer, you may want LastPass to log off after being idle for a specific amount of time. For example, if more than one person shares a home computer, you may want LastPass to timeout after 10 minutes of inactivity (no keyboard or mouse movements) so that someone else sitting down to the computer will not have access to your Vault and account information. After the specified amount of time, the icon will turn gray, indicated that you are logged off. Click the icon to log in again. Leave this setting unchecked if you wish for LastPass to stay logged in between browser sessions. This setting is unchecked by default.


General


Open New Pages in: This dropdown menu allows you to choose whether you want LastPass to open pages in new tabs, new windows, or within the tab you are using. For example, if you click on your LastPass Icon, click on Sites, and select a site, LastPass will launch the URL according to your specifications and proceed to autolog you in to the site. By default, LastPass will open new pages in tabs.


Highlight Input boxes: Enable field highlighting, so that when you navigate to a site that is stored in LastPass, the fields become outlined in red and populated with the LastPass logo when your credentials are autofilled.  LastPass enables this setting by default.


Automatically Fill Login Information: This default setting instructs LastPass to autopopulate any stored login fields (such as username and password) when you navigate to a stored URL.


Appearance


Use Compact Toolbar: Compresses the LastPass toolbar into the small Icon on your browser menu. In Internet Explorer, you can switch between toolbar modes: Compact Toolbar, Command Bar, Full Toolbar.


Show Sites in Folders: Turn the Folder feature on or off with this setting. If you organize your stored sites into Folders, we recommend leaving this default setting enabled.


Show Sites in Sidebar: This setting is unchecked by default and is only available in Firefox. Rather than view your sites in the 'Sites' submenu after clicking on your Icon, enabling 'Show Sites in Sidebar' allows you to click on 'Sites' from your Icon menu and launch a sidebar listing out your LastPass sites:


Hide Context Menu Options: Disables the right-click LastPass menu options. This setting is disabled by default.


Form Fill


Default Form Fill Profile: To specify your default form fill profile formfill, select a saved profile from the dropdown menu. No profile is selected by default, and is meant to be used in conjunction with the form fill hotkey.


Do not overwrite fields that are already filled: If you wish to manually enter data in a particular web form field, and do not want LastPass to overwrite the field with stored information, enable this setting (disabled by default).


Restore "General" Defaults: click on this button to restore the defaulted settings under General section.


 




 

Notifications


 

Your Notifications settings can be found by clicking on the LastPass Iconfavicon, selecting Preferences, and clicking the 'Notifications' tab on the left-hand menu:


Notifications

The Notifications options control when LastPass prompts you to take action as you browse to a stored URL, log in to a new site, or fill a web form. By selecting or unselecting certain notification options, you can change how often you are prompted with the dropdown toolbar. By default, all notification settings are checked to allow you maximum access to all LastPass features.


Notifications options will vary from browser to browser; not all of the below-listed notifications may be offered as options in your current browser(s).


Show Notifications: Globally enables the notification bar. We do not recommend shutting off the notification bar unless you want to manually complete all actions via your LastPass Icon. LastPass enables this option by default.


Offer to Generate Secure Passwords: When LastPass recognizes that you are registering for a new account that requires a password, this notification prompts you to use the Generate a Secure Password feature. LastPass enables this option by default.


Show Form Fill Notifications: LastPass automatically detects web forms, such as billing information, when checking out at an online shopping site. Enabling this notification ensures that LastPass will prompt you to fill the detected web form with one of your saved Form Fill profiles formfill. If you have enabled the "Show certain notifications only after click" setting, you may need to click within one of the web form fields to be prompted with the form fill notification. LastPass enables this option by default.


Show Save Site Notifications: When enabled, LastPass will prompt you to save the login data for an unsaved site after you have logged in the first time. LastPass enables this option by default.


Show certain notifications only after click: When enabled, this setting restricts how often LastPass will prompt you for form fill and LastPass logins. For example, if you enable this setting, LastPass will not prompt to fill a web form until you have clicked within one of the web form fields. We have enabled this default setting to reduce the frequency with which LastPass prompts you with the notification bar. LastPass enables this option by default.


Show Fill Notification Bar:  Enables the 2.0 style notification bar that offers to AutoLogin or AutoFill your website credentials for you.


Show Save Site Notification Bar: Enables the notification toolbar that offers to save a  new site entry when LastPass detects that a new password has been entered for a site.


Show Change Password Notification Bar: Enables the dropdown toolbar when LastPass detects a password that is different from the password stored for that site entry in your Vault. LastPass enables this option by default.


Click Icons in Fields: Enables the 3.0 style field icons that allow you to seamlessly AutoFill your website credentials.


Show Matching Sites Count In Toolbar (currently available on Chrome):  Shows the number of matching site entries stored in your Vault for the current page your browser is on in the bottom of the LastPass icon located in your browser toolbar Matching Site Counts.


 




 

Hot Keys


 

HotKeys allow you to create keyboard shortcuts for a number of LastPass features. To edit your hotkeys, go to your LastPass Icon favicon, select Preferences, and click on HotKeys on the left-hand menu:


Hotkeys

Because hotkeys vary among operating systems and browsers, LastPass will select the default hotkeys for the particular plugin you are using. It is important to verify that a change in one of your LastPass hotkeys will not interfere with other default hotkeys for your computer.


You can currently customize the following hotkeys:


Generate Secure Password: If you are creating a new account, this hotkey allows you to bring up the Generate a Password dialog box and copy the autogenerated password. The Generate Secure Password hotkey is Alt+G by default.


Recheck Page: If the page has changed since it was loaded and LastPass hasn't filled in the action, this hotkey allows you to quickly force LastPass to check the page again. Recheck Page can also be accessed from the Tools menu in your LastPass icon. The Recheck Page hotkey is Alt+I by default.


Site Search: Brings up the dialog box showing all of your stored sites with a search bar that allows you to easily sort through your sites. You do not need to be in your LastPass Vault to open the Site Search dialog using the hotkey. The Site Search hotkey is Alt+W by default.


Fill In Next Login (When Multiple): If you have multiple logins stored for the same domain or URL, LastPass will autofill with one of your entries but will prompt for you to fill with one of your other saved sets of login data. You can easily move to the next autofill options by using this hotkey (Alt+Page Up by default).


Fill In Previous Login (When Multiple): If you have multiple logins stored for the same domain or URL, LastPass will autofill with one of your entries but will prompt for you to fill with one of your other saved sets of login data. You can easily move to the next autofill options by using this hotkey (Alt+Page Down by default).


Submit Form: Automatically submits a login form or web form. The Submit Form hotkey is Alt+J by default.


Open My LastPass Vault: Need quick access to your local Vault? This hotkey opens your local Vault in a new tab or window, according to your General settings. The Open Vault hotkey is Ctrl+Alt+H by default.


Save All Entered Data: The 'Save All Entered Data' method allows you to automatically capture all login data for the page. LastPass shows you the captured data in a dialog box, where you can edit the settings for the site before clicking save. There is no default Save All Entered Data hotkey.


Logoff: Allows you to immediately end your LastPass session, and will autolog you out of any open Vault pages as well as plugins faviconthat are sharing browser states. There is no default logoff hotkey.


Fill In Default Form Fill Profile: Once you have set your default form fill profile formfill, this hotkey allows you to autofill a web form with a few keystrokes. There is no default Form Fill Profile hotkey.


 




 

Account Settings


 

Your ‘Account Settings’, which are found only in your Online Vault, allow you to view and edit your global LastPass Settings and Preferences.


 




 

Advanced


 

We select the default settings for your Advanced options that we feel will optimize your browsing experience with LastPass. However, you may wish to change these settings according to your security needs or personal preferences.


Advanced preference options will vary from browser to browser; not all of the below-listed preferences may be offered as options in your current browser(s).


To access your Advanced preferences, go to your LastPass Icon favicon, select Preferences, and click on the Advanced tab in the left-hand menu:


Advanced

Automatically login to sites if time since last login > (seconds): LastPass is set to automatically log you back in to a site after 25 seconds if you have been logged off.


Warn before filling insecure forms: If you are concerned about security when filling out a web form, you can enable LastPass to notify you of a possibly insecure form; this setting is disabled by default.  This setting determines what an insecure form is by distinguishing between GET and POST submission forms.


Respect AutoComplete=off: Allow websites to disable the Autofill feature. This option is disabled by default.


Poll Server for account changes: By default, LastPass will poll the server every 15 minutes to check for changes to your LastPass account.


Clear Clipboard after use: LastPass is set to clear your clipboard after a default amount of time. If you've been copy/pasting  your secure data into login fields or web forms, this ensures that your data cannot be compromised by being left on the clipboard. You must have the binary component installed for this option.


Recently Used Site List: LastPass automatically shows ten of your most recently visited LastPass-stored sites under the 'Recently Used' submenu. However, this preference option allows you to customize the number of recently used sites that appear in your 'Recently Used' submenu. If you set the value to zero, the 'Recently Used' submenu will disappear from your Icon menu.


Search within secure notes: By default, LastPass gives you the ability to search within your Secure Notes.


Open Login dialog when start browser: LastPass does not enable this feature by default. By enabling this option, you will be automatically prompted to log in to LastPass upon opening your browser. We recommend this setting if you use LastPass every time you open your browser and prefer not to have to click the icon to log in.


Save a disabled One Time Password locally for Account Recovery: By default, LastPass stores a One Time Password to aid you in the Account Recovery process, should you forget your Master Password.


It is important to note that if an attacker is able to obtain your locally stored OTP (and decrypt it while on your pc) and gain access to your email account, they can compromise your data if this option is turned on. We feel this threat is low enough that we recommend the average user not to disable this setting.


Share login state between other browsers: If you frequently use more than one browser, you can set LastPass to share login states between all browsers with the plugin installed on your operating system. For example, if you use both Firefox and Chrome with the shared login state enabled, you can log in to one browser and automatically be logged in to the other. When you are done with your browsing session, logging out of one will also log you out of the other. The shared login state is enabled by default to make your browsing experience faster and easier. The binary component must be installed to make this option available.


Enable New Login Screen:  Enables the new login screen in Chrome that pops out directly from the LastPass icon in the browser toolbar.  De-selecting this option reverts to the previous login process, where selecting Login from the icon launched a full tab in Chrome and allows you to login there.


Clear Filled Fields on Logoff:  Enabling this preference will automatically clear any fields that have been filled by LastPass on the current page your browser is on when you log off LastPass.


Show Matching Sites in top Level Menu:  Selecting this option will show matching sites for the current page your browser is on in the top level of the dropdown menu from the LastPass browser toolbar icon.  This is where matching sites previously used to appear in 2.0 versions of LastPass.  In LastPass 3.0 versions, matching sites show under the "Show Matching Sites" option on the top level of the dropdown menu, and are only one click away.


Language: Allows you to change the Default language setting for the browser plugin. This change will only apply to the plugin whose settings you are editing, so you will need to modify the selection on all LastPass browser extensions that you use in addition to the Online Vault language setting.


 




 

Icons (Firefox Only)


 

Icons tab allows you to choose a customized pair of On/Off icons for your LastPass plugin favicon.  This preference section is currently only available in LastPass for Firefox:


iconsff

General - Preferences

To access the General settings tab, go to your LastPass Icon and launch Preferences:


pref

The Control Panel dialog will open to automatically show your General settings (options will vary based on browser):


pref2

General preference options will vary from browser to browser; not all of the below-listed preferences may be offered as options in your current browser(s).



Security


Automatically Logoff when all browsers are closed: Specify when LastPass should log out of your session upon closing the browser. This setting is disabled by default. If you would like LastPass to log off immediately after each session, check the box and put the value '0' for minutes; when you relaunch the browser, you will be asked to enter your Master Password. If you would like to extend the time between ending your browser session and logging out of LastPass, enter another value in the minutes field. If the specific amount of time passes before you re-open the browser, you will be prompted for your Master Password. If you wish for LastPass to stay logged in upon browser close, leave the box unchecked.


Automatically Logoff after idle: If you frequently minimize your browser or walk away from your computer, you may want LastPass to log off after being idle for a specific amount of time. For example, if more than one person shares a home computer, you may want LastPass to timeout after 10 minutes of inactivity (no keyboard or mouse movements) so that someone else sitting down to the computer will not have access to your Vault and account information. After the specified amount of time, the icon will turn gray, indicated that you are logged off. Click the icon to log in again. Leave this setting unchecked if you wish for LastPass to stay logged in between browser sessions. This setting is unchecked by default.



General


Open New Pages in: This dropdown menu allows you to choose whether you want LastPass to open pages in new tabs, new windows, or within the tab you are using. For example, if you click on your LastPass Icon, click on Sites, and select a site, LastPass will launch the URL according to your specifications and proceed to autolog you in to the site. By default, LastPass will open new pages in tabs.


Highlight Input boxes: Enable field highlighting, so that when you navigate to a site that is stored in LastPass, the fields become outlined in red and populated with the LastPass logo when your credentials are autofilled.  LastPass enables this setting by default.


Automatically Fill Login Information: This default setting instructs LastPass to autopopulate any stored login fields (such as username and password) when you navigate to a stored URL.



Appearance


Use Compact Toolbar: Compresses the LastPass toolbar into the small Icon on your browser menu. In Internet Explorer, you can switch between toolbar modes: Compact Toolbar, Command Bar, Full Toolbar.


Show Sites in Folders: Turn the Folder feature on or off with this setting. If you organize your stored sites into Folders, we recommend leaving this default setting enabled.


Show Sites in Sidebar: This setting is unchecked by default and is only available in Firefox. Rather than view your sites in the 'Sites' submenu after clicking on your Icon, enabling 'Show Sites in Sidebar' allows you to click on 'Sites' from your Icon menu and launch a sidebar listing out your LastPass sites:



Hide Context Menu Options: Disables the right-click LastPass menu options. This setting is disabled by default.



Form Fill


Default Form Fill Profile: To specify your default form fill profile, select a saved profile from the dropdown menu. No profile is selected by default, and is meant to be used in conjunction with the form fill hotkey.


Do not overwrite fields that are already filled: If you wish to manually enter data in a particular web form field, and do not want LastPass to overwrite the field with stored information, enable this setting (disabled by default).

Notifications

HotKeys

Sharing

 

Sharing


 

Sharing share allows you to share login data for a particular site with another person without exposing the password. The two most common uses for Sharing include:




 




 

Important notes for Sharing:


 

 




 

Sharing a Site


 

To share a site, open the local 'My LastPass Vault' page or log into your LastPass account on https://lastpass.com. Click on the 'Share' icon share next to the site you wish to share:



In the "Share Items" dialog box that pops up, enter the email of the person with whom you would like to share this site:



Click 'Share' button when you are ready to send the shared site.


If the recipient already has a LastPass account, they will receive an email indicating they have received a Share. The next time they log in to their Online Vault, they will see the shared site listed under the (New Pending Share Offers) Group:



Clicking 'Accept' will launch the Accept Shares dialog, where you can send a response message and accept the Share. Clicking 'Reject' will cancel the Share, in which case LastPass will notify the sender that the recipient did not accept the Share.


You can also manage your Shares from your Online Vault under the 'Shares' tab:



If the user does not have a LastPass account, they will be given an opportunity to create an account so they can receive the shared site login data.


After accepting the Share, you can log into that site the same way you log into all of your other LastPass sites, but you will not be able to view the password (please see note at the bottom of this page).


Any pending changes that need to be accepted to the entry will produce a 'flag' icon next to the entry.


share icon

Clicking on this flag, will  allow to view to accept/deny these changes. Note that this will only appear in the Online Vault.


 




 

Important Note Regarding Hidden Passwords:


 

 




 

Shared Family Folders


 

 




 

Adding a Shared Family Folder


 

First, select "Manage Shared Folders" from your LastPass Vault Actions menu:



Click “Create a New Shared Folder” and name it:



Next, click “Edit” under the "Actions" column next to the folder to add other LastPass users:



After you add other LastPass users to this folder it will appear in your Vault. Your Sharees will receive a confirmation email to accept the share. Once it has been accepted, it will also show in their Vault as Shared-(FolderName):



Give another user “Read-only” access if you do not want them to be able to edit entries:



You can also set their status to “Hide Passwords” so that they cannot view passwords (see note at bottom of this page):



 




 

Adding Sites to a Shared Family Folder


 

In your Vault, drag and drop logins and Secure Notes to the Shared Family Folder. Anything you add to the folder will automatically sync to other users who have been given access to it:



All sites and notes in a Shared Family Folder can be edited edit or deleted delete by those who have administrative access to the folder. Updates are then kept in sync across all family members sharing the folder.


Important Note Regarding Hidden Passwords:




 




 

Watch the Tutorial on Sharing Family Folders:


 

Shared Family Folders

Secure Notes & Attachments

 

Secure Notes & Attachments


 

LastPass Secure Notes allow you to store private information safely and securely. Think of it as a password-protected, digital notepad that you can access from anywhere, at anytime. Some examples of data that you might save in a Secure Note include bank account numbers, Social Security numbers, passport numbers, combinations to safes, etc.

Since all sensitive data is encrypted locally on your computer with the key that only you know before it is sent to LastPass, you can store your most sensitive data with the knowledge that is it is completely safe.

Just like all of your LastPass data, your Secure Notes will be available from any location with an Internet connection via your LastPass Vault. They are grouped together in a Secure Notes folder:

securenotes

You can also access this data using LastPass Pocket if you save your data on a storage device.
 



 


Adding A Secure Note


 

To add a Secure Note, click on the LastPass Icon, click on the Secure Notes menu item and choose 'Add Secure Note':

sn sn2

You can also add a Secure Note via your Vault by clicking on the 'Add Secure Note' button in the 'Actions' sidebar:

sn3

After they are added, all of your Secure Notes will be shown in a list under the Group of the same name, though you can remove these notes from the 'Secure Note' Group later, and put them into whatever folder you like.
 



 


Secure Note Formats


 

There are multiple types of Secure Notes available. These range from credit card formats, to database login credentials, and many others.  You can select the Secure Note format you'd like to use when you create the Note:
sn4

Be aware that once you create a Note in a certain format, you are unable to change the Secure Note into another type, so choose wisely!
 



 


Managing Your Secure Notes


 

You can also change your preferences to be prompted for your Master Password when viewing your Secure Notes. Your Secure Notes can be password-protected one of two ways:

By selecting "Reprompt for Password" on an individual Secure Note in the Edit dialog box by clicking on the edit icon edit:

sn5

Or by globally applying the Master Password reprompt when opening any Secure Note by checking the option in your LastPass Account Settings dialog:

reprompt
 



 


Searching Secure Notes


 

If you wish to have the ability to search within your Secure Notes when searching for a term in your Vault, you can check this option in the LastPass Icon > Preferences > Advanced tab and select the 'Search within secure notes' option.

Note that this considerably slows down searching, due to the decryption process required.
 



 


Secure Notes History


 

You can review changes made to your secure notes by utilizing the new History function.  To access this, log on to the Online Vault >> select your Secure Notes group >> click edit icon edit.

If any changes have been made to the Secure Note, you can then select ‘History’ to review the changes. Selecting ‘Show Note’ will show the Secure Note as it had appeared prior to the saved changes.


**Please note**: This is currently only accessible via the Online Vault. This feature is currently not available via the Local Vault.


 


 


Watch the Secure Notes Tutorial


 

 


 


Attachments to Secure Notes


 


LastPass users can now add documents, PDF files, and images as attachments to Secure Notes secure_note. If there are files that you want to keep that shouldn't be stored unencrypted on your machine or that need to be portable, then LastPass is the place to back them up.

For example: Let's say you're traveling abroad. To prepare for the trip, store a photocopy of your passport as an attachment in LastPass. If your passport is lost or stolen, you can locate a computer,  install and log in to LastPass, open the attachment, and print it. You now have a helpful resource for replacing your lost passport.

Storing an Attachment


Attachments can be added to new or existing Secure Notes by clicking the paperclip icon in the Edit dialog (clicking on the edit icon edit), and locating the file on the device. Your attachments are then synced to any location where you log in to your account:

attach2

Like all stored data, attachments are locally encrypted and decrypted with a key that is never sent to LastPass, providing a secure storage option with the convenience of universal access.

Multiple Attachments


More than one attachment can be added to a single Secure Note. A single attachment can be up to 10MB.

Attachment Storage Limits


Currently, free users have up to 50 MB of encrypted file storage, and Premium users have up to 1GB encrypted file storage. The size limits are open to change.

Availability


Attachments are supported on all browser add-ons and platforms, as well as the Premium iOS and Android mobile apps, and the free LastPass Wallet app on iOS.

For attachment support in Chrome, Safari and Opera, you will need an additional binary component.

Limitations


Attachments cannot be opened from the Online Vault in a browser where LastPass is not installed. Currently, LastPass must 'call' the extension to be able to open the attachment, if LastPass is not installed you will see an error message indicating you should install the add-on.

Attachments to Secure Notes

Password Generator

 

Generating a Password


 

LastPass gives you tools to generate secure, non-guessable passwords, helping you to have the safest web experience possible. You can also use LastPass to replace old passwords with unique, randomly generated ones.


When LastPass detects that you are entering a password for a site that is not already stored in your LastPass Vault, or creating a new login on a new site, it will pop up the Generator generate icon to assist you in creating a strong password when clicking on the password field:


gen1

 

If it does not auto pop up, you can select the Generator generate icon manually by clicking on the gray field icon in the password field, and then clicking the Generate generate icon from the submenu:


gen

In this dialog, you can specify the password length and characters that make up your new, secure password. The 'Show Advanced Options' allows you to customize your generated password.


'Avoid Ambiguous Characters' will prevent the generator from using the characters 'i' 'I' 'l' 'L' 'o' 'O' '1' '0' .


gen3

 

When you Accept the generated password, LastPass also securely  saves it in your account in case you do not get a chance to add the new site. You can view the saved password in your Vault at any time:


GeneratedPassword

If LastPass does not prompt you to generate a new password, you can access the feature by clicking on your LastPass Icon, and selecting 'Generate Secure Password' to launch the 'Generate Secure Password' dialog box.


 




 

Watch the Basic Tutorial for Generating a Password


 



 

 




 

Changing an Old Password to a Generated One


 

If you stored login details that you created before you began using LastPass, we recommend that you run the LastPass Security Challenge to identify potentially weak passwords. Once identified, you may want to change your old password to ones randomly generated by LastPass.


You may also like to periodically update your passwords; LastPass tries to make this process as simple as possible for sites that you have stored in your Vault.



Replacing Your Old Password


We'll use a demo Gmail account to show how to update a stored site with a new, generated password from LastPass.


To begin, log in to the target site and access the account settings or preferences page where you can change your password.


When you launch the change password page, you will usually be asked to enter your old password, with a new password entered twice.  Click on the field icon in the current password field, and select the login. LastPass will fill in the current password for the login you selected:


pwchg2After autofilling the current password, you can then click the 'Generate' field icon in the 'New Password' field to begin to create a random, unique password:


pwchg3


Select the options you wish, and if you accept the password that has been generated, click Use Password to autofill both the 'New password' and 'Confirm new password' fields. This will also create a backup copy of the generated password in your Vault called 'Generated password for...'. You will then be asked to confirm if this is a password change or a new entry. Choose Yes, Use for this Site to overwrite your existing password with the new one. Choose No, Save as New Entry to save this as a new entry in your Vault and not continue with the password change.


pwchg4
Now click 'Save' to submit the changes to the website. After clicking Save, LastPass will prompt you to either Confirm or Save New Site:


pwchg5
By clicking on Confirm, you will tell LastPass to swap the old password for the entry with the new, generated password. Save New Site creates an entirely new entry for the site with your previous username and new, generated password.


The next time you log in to your site, LastPass will autofill with the new, generated password!


If LastPass does not recognize the change in password when you submit it, do the following:


- Sign out of the site


- Go to the login page for the site


- Use LastPass to enter your username


- Copy/paste the password from the 'Generated Password' entry that was stored when you accepted the new password


- Click login


You will then be prompted by LastPass to accept the changes to the site's entry, and now the new password will be stored with the entry in your Vault.


 




 

Auto-Password Change (BETA)


 

Auto-Password Change will change a site's password with a single-click.  This feature currently supports 75 of the most popular websites. You can see the full list of supported websites below.


Auto-Password Change is currently available for Chrome, Firefox, and Safari in Beta. It only works with supported sites and is not available for shared sites.  To try this feature, make sure you are using the latest version of LastPass (3.1.7+).  Remember this is a beta feature, so be careful! If you experience any problems or find bugs, please check our FAQs to see if it has been addressed or is being worked on already. If not, let us know by submitting a support ticket.



Is Auto-Password Change Secure?


We implemented Auto-Password Change with security as its top priority. Though LastPass is changing the password for you, the changes happen locally on your machine. Just like all other data on your account, the changed password is encrypted locally before syncing, never allowing LastPass to access your data.



Automatically Changing Passwords


To automatically change a password with Auto-Password Change, go the LastPass Vault and find a supported site. Click the edit icon edit to edit the site. In the Edit dialog, click the 'Change Password Automatically' button as seen below.


screenshot

By clicking this button, LastPass will begin to automatically log you into the site in the background (in another tab) and change your password. Make sure to NOT close out of this tab. As the Auto-Password Change changes your password, you will see a progress bar.


Screenshot3

Once completed, you will receive a notice that the password has been successfully changed on the both the site and in LastPass!


Screenshot5

Supported Sites


 

[wc_row][wc_column size="one-fourth" position="first"]

alexa.com
amazon.ca
amazon.co.uk
amazon.in
baidu.com
battle.net
bestbuy.com
bild.de
bluenile.com
box.com
budget.com
buzzfeed.com
cbc.ca
chron.com
coinbase.com
craigslist.org
dailykos.com
dawanda.com
disqus.com
dropbox.com

[/wc_column][wc_column size="one-fourth"]

ebay.com
espn.go.com
etsy.com
facebook.com
facebook.com
fitbit.com
flickr.com
gggaz.com
github.com
gmail.com
godaddy.com
google.com
groupon.com
homedepot.com
hulu.com
iheart.com
jobs.washingtonpost.com
kickstarter.com
kohls.com
last.fm

[/wc_column][wc_column size="one-fourth"]

linkedin.com
llbean.com
mint.com
newegg.com
nordstrom.com
overstock.com
paypal.com
pinterest.com
pizzahut.com
reddit.com
rei.com
retailmenot.com
secure.mypass.de
shutterfly.com
skype.com
slashdot.org
snapfish.com
sonyentertainmentnetwork.com
soulcycle.com
sourceforge.net

[/wc_column][wc_column size="one-fourth" position="last"]

spotify.com
target.com
titlenine.com
travelocity.com
twitter.com
twitter.com
vk.com
walgreens.com
walmart.com
washingtonpost.com
weather.com
wikipedia.org
woot.com
xmarks.com
yahoo.com
ycombinator.com
yelp.com
zappos.com
zerohedge.com

[/wc_column][/wc_row]

 




 

Linked Sites


 

In some work environments, it is not unusual that you have many accounts tied to the same password. If you were to change your password in one location, you would be required to manually change each site saved, which is why we developed the Linked Sites feature.


When a password change is detected for a domain for which you have several saved sites, LastPass will prompt you asking if you would also like to change the saved password for all of your other LastPass sites for that domain:


linked

Auto-Password Change (BETA)

Auto-Password Change will change a site's password with a single-click.  This feature currently supports 75 of the most popular websites. You can see the full list of supported websites below.

Welcome to the Public Beta


Auto-Password Change is currently available for Chrome and Safari in Beta. It only works with supported sites and is not available for shared sites.  To try this feature, make sure you are using the latest version of LastPass (3.1.7+).  Remember this is a beta feature, so be careful! If you experience any problems or find bugs, please check our FAQs to see if it has been addressed or is being worked on already. If not, let us know by submitting a support ticket.

Is Auto-Password Change Secure?


We implemented Auto-Password Change with security as its top priority. Though LastPass is changing the password for you, the changes happen locally on your machine. Just like all other data on your account, the changed password is encrypted locally before syncing, never allowing LastPass to access your data.

Automatically Changing Passwords


To automatically change a password with Auto-Password Change, go the LastPass Vault and find a supported site. Click the edit icon edit to edit the site. In the Edit dialog, click the 'Change Password Automatically' button as seen below.

screenshotBy clicking this button, LastPass will begin to automatically log you into the site in the background (in another tab) and change your password. Make sure to NOT close out of this tab. As the Auto-Password Change changes your password, you will see a progress bar.

Screenshot3

Once completed, you will receive a notice that the password has been successfully changed on the both the site and in LastPass!

Screenshot5

Supported Sites


twitter.com
facebook.com
tumblr.com
amazon.com
amazon.co.uk
amazon.ca
amazon.in
pizzahut.com
pinterest.com
overstock.com
etsy.com
gggaz.com
homedepot.com
zappos.com
fitbit.com
chron.com
reddit.com
nordstrom.com
jobs.washingtonpost.com
washingtonpost.com
dailykos.com
ebay.com
yahoo.com
flickr.com
iheart.com
dropbox.com
mint.com
coinbase.com
ycombinator.com
llbean.com
slashdot.org
target.com
alexa.com
cbc.ca
budget.com
bild.de
secure.mypass.de
espn.go.com
google.com
gmail.com
wikipedia.org
linkedin.com
bestbuy.com
walmart.com
paypal.com
skype.com
kickstarter.com
newegg.com
craigslist.org
groupon.com
spotify.com
shutterfly.com
snapfish.com
github.com
box.com
last.fm
walgreens.com
yelp.com
battle.net
hulu.com
sourceforge.net
zerohedge.com
godaddy.com
weather.com
baidu.com
vk.com
travelocity.com
retailmenot.com
soulcycle.com
dawanda.com
xmarks.com
titlenine.com
rei.com
kohls.com
woot.com
bluenile.com
disqus.com
buzzfeed.com
sonyentertainmentnetwork.com

Changing an Old Password to a Generated One

If you stored login details that you created before you began using LastPass, we recommend that you run the LastPass Security Challenge to identify potentially weak passwords. Once identified, you may want to change your old password to one randomly generated by LastPass.

You may also like to periodically update your passwords; LastPass tries to make this process as simple as possible for sites that you have stored in your Vault.

Replacing Your Old Password


We'll use a demo Gmail account to show how to update a stored site with a new, generated password from LastPass.

To begin, log in to the target site and access the account settings or preferences page where you can change your password.

When you launch the change password page, you will usually be asked to enter your old password, with a new password entered twice.  Click on the field icon in the current password field, and select the login. LastPass will fill in the current password for the login you selected:

pwchg2After autofilling the current password, you can then click the 'Generate' field icon in the 'New Password' field to begin to create a random, unique password:

pwchg3Select the options you wish, and if you accept the password that has been generated, click Use Password to autofill both the 'New password' and 'Confirm new password' fields. This will also create a backup copy of the generated password in your Vault called 'Generated password for...'. You will then be asked to confirm if this is a password change or a new entry. Choose Yes, Use for this Site to overwrite your existing password with the new one. Choose No, Save as New Entry to save this as a new entry in your Vault and not continue with the password change.

pwchg4
Now click 'Save' to submit the changes to the website. After clicking Save, LastPass will prompt you to either Confirm or Save New Site:

pwchg5
By clicking on Confirm, you will tell LastPass to swap the old password for the entry with the new, generated password. Save New Site creates an entirely new entry for the site with your previous username and new, generated password.

The next time you log in to your site, LastPass will autofill with the new, generated password!

If LastPass does not recognize the change in password when you submit it, do the following:

You will then be prompted by LastPass to accept the changes to the site's entry, and now the new password will be stored with the entry in your Vault.

 

Generating Secure Passwords Screencast


Linked Sites

Fill Form Basics

 

Fill Form Overview


 

Using LastPass to store the data you typically have to type into web forms is both easy and secure. Your data is encrypted locally on your computer with the key that only you know before it is sent to LastPass, so you can securely store your credit card, Social Security Number, phone number, and other sensitive data you wish to easily access.


 




 

Adding a Form Fill Profile


 

LastPass recommends you create different profiles  formfill for each Name, Location, and Credit Card. To do this, click on the LastPass Icon LastPass iconand choose 'Form Fill' formfill icon and then 'Add Profile' or 'Add Credit Card':


formfills formfills2

LastPass will then launch a Form Fill edit dialog box, where you can fill in all relevant fields:


editformfill

 

When you see a Form Fill field icon formfill:


formicon

 

 

 

You can click on this icon formfill to bring up the Form Fills Profile menu:


formicon2

 

 

 

Selecting the profile will then autofill the fields on the page matching with what is stored in your profile.  This reduces shopping checkouts, vacation reservations, shipping, and site registrations to just a few easy clicks.










Setting Your Default Fill Form Profile


 

To set your default fill form profile, click on your LastPass browser Icon LastPass iconand select 'Preferences' to launch your LastPass Control Panel. In the last section on the General tab, labeled 'Form Fill', you can select a default profile from the dropdown menu and select 'OK':


defaultform

The Default Form Fill profile is useful when you are using the Form Fill hotkey for web forms.








 

Watch the Form Fill Tutorial


 



 




 

Selective Form Fill


 

By default, all form fields on the page are filled. However, LastPass also supports selective form filling.


To selectively fill forms, use your mouse to highlight only the form fields you would like to fill:



Then, use form fill formfill as you normally would, and only the fields you selected will be filled in:




 




 

Using Custom Fields


 

LastPass Form Fill formfill provides many built-in fields. However, you may find yourself wanting to fill other fields as well. You can do so using Custom Fields.


When editing a Form Fill formfillprofile by clicking on the edit icon edit, click on the Custom Fields tab:


customform

Each row corresponds to a single Custom Field. Every Custom Field must have its Text and Value boxes filled in.


Text to find contains the descriptive text next to the field you wish to fill on a website. In case there is no text on the website, it can also match the field's name or ID. Matches are case-insensitive, and partial matches are allowed. For example, 'MSN' would match both 'MSN' and 'msn id'.


Value to fill contains the value you wish to fill into the field. It can be multi-line, but keep in mind that multiple lines can only be filled into a multi-line text box on a website, not a single-line text box.


 

Selective Form Fill

Using Custom Fields

Multifactor Authentication

 

Multifactor Options


 

Multifactor authentication refers to a device that can be enabled for use with your LastPass account, and requires a second step before you can gain access to your account. Multifactor authentication devices help protect your account from keyloggers and other threats – even if your Master Password were captured, someone would be unable to gain access to your account without this second form of authentication.


To enable Multifactor Authentication, go to the LastPass Vault > Account Settings > Multifactor Options.  Detailed instructions for each Multifactor Option is provided below.
[wc_row][wc_column size="one-half" position="first"]




Google Authenticator (Free)

duo

Duo Security Authentication (Free)

toopher

Toopher Authentication (Free)

transakt

Transakt Authentication (Free)

authenticator

Microsoft Authenticator App (Free)



Grid Multifactor Authentication (Free)

[/wc_column][wc_column size="one-half" position="last"]

yubikey

Yubikey Multifactor Authentication (Premium)



Fingerprint Authentication (Premium)



Sesame Multifactor Authentication (Premium)



Smart Card Authentication (Premium)

rsa_securid

RSA SecurID (Enterprise)

salesforce

Salesforce# (Enterprise)

[/wc_column][/wc_row]

 




 

Lost Multifactor


 

See the FAQ here on the steps to disable your authenticator.

Duo Security

 

Duo Security


 

LastPass supports multifactor authentication with Duo Security. It is a secure, two-factor authentication application offered for all leading smartphone platforms, including Android, iPhone, Blackberry, and Windows Phone.

 




 

Setup a New Integration


 

  1. In order to use Duo Security, a Duo account is required. Register for an account here: https://www.duosecurity.com/lastpass.

  2. Login to your Duo account.

  3. In the left menu, choose Integrations > + New Integration

  4. For Integration type, choose "LastPass". Pick any name for your Integration name.
    DuoIntegration

  5. Click Create Integration

  6. On the next page, you'll find the following information: Integration key, Secret key, and API hostname. Note these values for later.

  7. Login to your LastPass Vault and go to Settings > Multifactor Options > Duo Security
    duo_settings

  8. Enter the Integration key, Secret key, and API hostname from before

  9. Switch Duo Security Authentication to Enabled

  10. A popup will appear to enroll your mobile device:
    DuoStartSetup

  11. Select the type of device that you would like to enroll and then click the "Continue" button. You will then be given on-screen instructions on how to enroll each specific device. Note that LastPass only supports one device at this time.
    DuoAuthenticatorType


Once you have enrolled the device(s) that you would like to use for Duo authentication, you can then use it to authenticate you in the login process.


 




 

Using SMS Passcodes to Authenticate


 

When being prompted from LastPass to authenticate your account, you can elect to send an SMS Passcode to your registered mobile device.  By clicking the "Send SMS passcodes" link in the Multifactor Authentication window.
duo passcode

Fingerprint Authentication

 

Fingerprint Authentication


 


LastPass has support for various fingerprint readers, including Windows Biometric Framework, as a Premium feature.



Requirements



 



 


UPEK Fingerprint Readers


 

For UPEK fingerprint readers, make sure you have the latest drivers and and support for Windows Biometric Framework. For PC based UPEK readers: Please ensure you have Windows Biometric Framework for UPEK installed.**PLEASE NOTE**: UPEK merged with Authentec, Inc., which was acquired by Apple in 2012. There currently is no direct download site for drivers and software for these readers, please look to your computer manufacturer's website for driver downloads.For Mac based UPEK readers: You will need the latest version of TrueSuite for MAC, and for Safari, Firefox, or Chrome. Please ensure VtApi.framework is present on your system (typically in /Library/Frameworks). For Validity Fingerprint readers, download WBF support at this page**.


 




 


Enable fingerprint authentication:


 

  1. Open a supported browser with the latest LastPass extension installed

  2. Login to LastPass as a premium user

  3. Go to LastPass button -> My LastPass Vault

  4. Click Account Settings

  5. Multifactor Options

  6. Toggle 'Enable' from No to Yes.

  7. Enter your LastPass master password, then follow the rest of the prompts on the screen

  8. Click Update


fingerprint_swipe
 


 


 Fingerprint Reader Not Detected?


 


If we don't detect your reader in Account Settings, you should go to your computer's Control Panel > Hardware and Sound > Biometric Devices.  If it doesn't list your fingerprint reader, you should contact your laptop manufacturer or look on their support website for Windows Biometric Framework compatible drivers.

 




 


Important Note for Validity's WBF Drivers


 


Unfortunately, the driver used for HP ProtectTools can not be combined with this WBF driver for LastPass integration. This is by design as the native drivers are secure drivers and “take ownership” of the sensor, meaning no other application can use it.  To keep HP ProtectTools and use the fingerprint features for Preboot Authentication, Full Volume Encryption, Windows logins and website logins, then they must use the native Validity drivers ONLY. If you install the WBF drivers it will interfere with the operation of the fingerprint feature in HP ProtectTools.


If that happens, you will need to uninstall the WBF package, and then Repair or uninstall and re-install the Validity native drivers, called “Validity Fingerprint Sensor Drivers” in Programs and Features. Validity suggests that if a customer wants both HP ProtectTools and LastPass, is by installing the WBF drivers and FMA from above and then installing  Lastpass in a Virtual Machine.


It can be done the other way around, however, some of the high-security features HP ProtectTools has will not work 100% from a Virtual Machine, such as Device Access Manager, Full Volume Encryption, and Preboot Authentication. Validity hasn’t verified operation of HP ProtectTools and the native Validity drivers in a Virtual Machine.

Google Authenticator

 


 

Setting Up LastPass with Google Authenticator


 

If you would like to use Google Authenticator, please first ensure you're using the latest LastPass browser extensions and mobile clients everywhere.  You will also need a supported mobile device, to run the Google Authenticator application.


Next, install the Google Authenticator application on your mobile device.  Google officially supports Android, iOS (iPhone, iPod Touch, or iPad), and BlackBerry devices.  You can follow the instructions here to install Google Authenticator onto these devices.


For other devices:


If you would like to run Google Authenticator on an Android device that doesn't have access to Google Play Store, you can install from here.


If you would like to run Google Authenticator on your Windows Phone, Jamie Garside has developed Authenticator.


If you would like to run Google Authenticator on your webOS device, Greg Stoll has developed GAuth.


If you would like to run Google Authenticator on your Symbian device, or any device that supports Java ME, Rafael Beck has developed lwuitgauthj2me.  Alternatively, Rodrigo A. Diaz Leven has developed gauthj2me.


Once you have the Google Authenticator application running on your mobile device, go to https://lastpass.com/?ac=1&opengoogleauth=1 and follow the instructions there to finish setting up Google Authenticator.


You will be prompted to use a Bar Code scanning app (Androids,  iPhones and supported devices with cameras) to scan your unique bar code or you can manually enter the Google Authentication Key found on that setup page.


googleauth_settings

After your LastPass account is registered within the Google Authenticator app, the next time you login to LastPass on an untrusted device, you will receive the Google Authentication dialog:


GAuth Enter Code

 

Go to your Google Authenticator App and input the current authentication code you see in the app into this dialog.  If the code expires before you have a chance to authenticate, simply use the next code that appears in the app.







 

Logging in Offline when Google Authenticator is Enabled


 

As with our other multifactor authentication options, you can choose whether to allow LastPass to store an encrypted vault locally so you can log in without an internet connection. If you enable offline access, you will be able to login without using your Google Authenticator code in case of a connectivity issue.


With some internet configurations (typically wireless connections and waking from sleep), LastPass may log in offline first before establishing connectivity to your online vault and prompting for your authenticator code.  This may cause LastPass to AutoFill any login credentials you have saved in LastPass for the current page you are on.   If you wish to disable offline access, you may do so in your account settings.

Grid Multifactor Authentication

 

Grid Multifactor Authentication


 

At LastPass, we strongly encourage our users to take advantage of our multifactor authentication options. Multifactor authentication requires the user to present both username/password and information from another, often physical, item. This means that if a hacker gets your password, they are still unable to access your LastPass account without this second factor.


LastPass offers multifactor authentication as a Premium feature, but we also believe that everyone should be protected online, so we have created the Grid Multifactor Authentication as a feature available to both Premium and non-Premium users.


 




 

Activate Grid


 

To activate Grid, go to the LastPass Vault > Account Settings > Multifactor Authentication > Grid. In the dialog box that pops up, enable Grid:
grid_settings

LastPass will pop a message recommending that you print your Grid. By clicking 'Print your Grid', you can view and print the spreadsheet-like Grid of randomly generated characters:


grid3

 

Be sure to press 'Update' before exiting your Account Settings dialog box.


Allow Mobile and Bookmarklet Access to Bypass Grid: As Grid Authentication is not currently supported on mobile apps with the exception of Androids, this option controls whether mobile devices and bookmarklets will be allowed to bypass Grid multifactor authentication when enabled.


Allow Offline Access: Controls whether access to your Vault will be allowed when you are not connected to the Internet. Allowing offline access to your Vault is slightly less secure since Grid can not be actively validated.







 

Logging In With Grid


 

Once Grid has been activated, you can log in to your LastPass plugin favicon by providing your email and Master Password as usual. After you press Submit, you will be prompted to provide 4 random values off of your Grid:



You look up each value on the grid and enter it. Grid look-ups are performed much like the game Battleship. Using the sample Grid image shown above as an example, if you were asked for U7, M8, I5, AND K5, the answers would be 'd, n, p, q.'  Access to your LastPass Account will only be granted if all 4 values are correct.


If you trust the computer, click the Trust checkbox on the Grid dialog so you will not be re-prompted to enter Grid values the next time you log in.


Grid can be deactivated at any time once you are logged in to your Online Vault and uncheck the Grid option in Account Settings.

Microsoft Authenticator App

 

Microsoft Authenticator App


 


googleauth_settings

Select Google Authenticator, and then click 'View your barode'. Your QR code for your LastPass account should now be displayed. Select 'Enabled' and then click 'Update'.



 

Multifactor Authentication for your Microsoft Account


 



1033.clip_image004_thumb_4D1AE366

 

RSA SecurID

 

RSA SecurID


 

LastPass Enterprise supports RSA SecurID as a 2nd factor of authentication for user access to their LastPass Enterprise account. A second factor of authentication can protect your LastPass vault against replay-attacks, man-in-the-middle attacks, and a host of other threat vectors.


Once enabled, the user will be prompted first for his/her LastPass Master Username and Password, and then for his/her RSA SecurID passcode. As with all of our multi-factor options, users will have the option to ‘trust’ certain devices to eliminate the 2nd factor prompt – striking the perfect balance between security and convenience. If you prefer to disable the Trust option, this can be done using the configurable LastPass Security Policies.


RSA-Shot-1


 




 

Agent Host Configuration


 

To facilitate communication between LastPass Enterprise and the RSA Authentication Manager / RSA SecurID Appliance, an agent host record must be added to the RSA Authentication Manager database. The agent host record identifies LastPass Enterprise and contains information about communication and encryption.  Set the Agent Type to “Standard Agent” when adding the authentication agent.


Since LastPass will be communicating with RSA Authentication Manager via RADIUS, a RADIUS client that corresponds to the agent host record must be created in the RSA Authentication Manager, RADIUS clients are managed using the RSA Security Console.


The following information is required to create a RADIUS client:




Note: The RADIUS client’s hostname must resolve to the IP address specified.


LastPass Enterprise employs a distributed architecture which encompasses many similarly configured servers.  As a result of this architecture, RSA Authentication Manager administrators will need to configure agent host records and/or RADIUS clients for each LastPass Enterprise server.  There are a few different methods for achieving this with varying amounts of administrative effort.  These options are:




Note: Refer to RSA Authentication Manager Administrators Guide for information on configuring shared RADIUS clients.


 




 

Configuring RSA SecurID within the LastPass Admin Console


 

This section provides instructions for configuring LastPass Enterprise with RSA SecurID Authentication.  This document is not intended to suggest optimum installations or configurations.


It is assumed that the reader has both working knowledge of all products involved, and the ability to perform the tasks outlined in this section. Administrators should have access to the product documentation for all products in order to install the required components.


All LastPass Enterprise components must be installed and working prior to the integration.  Perform the necessary tests to confirm that this is true before proceeding.


Configure LastPass Enterprise for RSA SecurID Authentication




  1. While logged into your LastPass Enterprise Admin Console, click on the “Setup” tab, then click on “Other Enterprise Options”. You can also go directly to https://lastpass.com/enterprise_policy.php

  2. Click on “RSA SecurID” to see the RSA SecurID options.

  3. Enter the IP addresses of the RADIUS servers used by your RSA SecurID implementation, and enter the RADIUS shared secret as well.rsa_setup

  4. Click “Update” to save the values to your LastPass Enterprise account.

  5. Your users will now be able to enable RSA SecurID as a multifactor authentication option within Account Settings.


 




 

End User Settings


 

Once the connection has been configured, your users can now enable RSA SecurID on their accounts by clicking on the LastPass Plug-in -> Preferences -> Account Settings -> Multifactor Options, and then selecting ‘RSA SecurID’. From this screen your employees can enable SecurID on their LastPass account.


rsa_enduser

 




 

RSA SecurID Login Screens


 

Login screen:


RSA-Login-Screen-1

User-defined New PIN:


RSA-User-Pin

System-generated New PIN:


RSA-Sys-Gen-Pin

Next Tokencode:
RSA-Nest-TokenCode


 




 

Enforcing the Use of RSA by Your Employees through LastPass Policies


 

With LastPass Enterprise you can leave the 2nd factor decision up to your end users, or you can mandate its use with our configurable Security Policies. To access these policies, click on the LastPass Plug-in, select ‘Admin Console’ - > Set-Up -> Policies. Here are some policies that you might consider implementing relative to RSA SecurID:


Require use of RSA SecurID


Require use of RSA SecurID as a second factor of authentication when logging into LastPass. Click the 'enabled' box to enable this policy. RSA SecurID must be configured by the user.


Require use of any multifactor option


Require use of any multifactor option as a second factor of authentication when logging into LastPass. Click the 'enabled' box to enable this policy. YubiKey, LastPass Sesame, Google Authenticator, Toopher, Duo Security, Transakt, Salesforce#, and RSA SecurID are the currently available options.


Restrict Multifactor Trust


Restrict computers that can be trusted by IP address (learn more about 'trusted computers' here: https://helpdesk.lastpass.com/account-settings/trusted-computers/. You can enable this policy to allow users to skip second factor authentication from trusted locations (such as the office) but still require it from remote locations.


Any of the aforementioned policies can be enabled across all users in the account, or based on some sub-set thereof.


 




 

Certification Test Checklist for RSA Authentication Manager


 

RSA-Cert-Environment

 




 

RSA SecurID Mandatory Functionality


 

RSA-SecurID-Auth-Mandatory-Functionality

Sesame: Multifactor Authentication with a USB Thumb Drive

LastPass Sesame


 

LastPass Premium members can use an ordinary USB thumb drive as a second form of authentication when logging into their LastPass account. Having a physical second form of authentication will help further ensure that your account will remain safe because both your Master Password and your USB thumb drive are required to log in.









Enabling Sesame


 

If you are already a Premium member, you can visit our downloads page, click on your operating system and select the version of Sesame specific to your system. You can then move the file (or download directly) onto your USB device and run the application.  You will see the empty Sesame dialog:




By default, the email link will expire after 10 minutes to protect your security. If you click on the link and it says 'Link Expired', please re-send yourself the activation link and try again.


Once activated, Sesame will create secure One Time Passwords (OTP) that are subsequently required to login. You have the choice to copy the OTP to the clipboard or launch the browser and pass the value automatically.


Like all our multi-factor authentication options, you can elect to enable or disable Mobile and Offline Access within the settings for your particular username in Sesame:




 

The USB device is mounted noexec, which prevents running executables from the drive. To fix, remount the device with the exec flag, for example by "sudo mount -o remount,exec <device> <mountpoint>".









Watch the Tutorial for Using Sesame


Smart Card Authentication


 

Smart Card Authentication


 

LastPass has experimental support for smart card readers as a Premium feature.  Currently, only computers running Windows, Mac OS X, or Linux, SafeSign middleware, and Internet Explorer, Firefox, or Chrome support this feature.  Safari and Opera can be supported by installing an additional binary component.


OpenSC is also supported as an alternative to SafeSign (currently only on Windows).  Please note that since some browsers still run in 32-bit mode even on 64-bit versions of Windows, you may need to install both the 64-bit and 32-bit versions of OpenSC.


For Windows, please ensure aetpkss1.dll or opensc-pkcs11.dll is present on your system (typically in C:\Windows\System32).


For Mac OS X, please ensure libaetpkss.dylib is present on your system (typically in /usr/local/lib).


For Linux, please ensure libaetpkss.so is present on your system (typically in /usr/lib).


Make sure a smart card is inserted into your card reader before attempting to enable smart card authentication.  Also, make sure an RSA key is present on your smart card.  This RSA key must be capable of encryption and decryption so that LastPass can verify your card's security.


To enable smart card authentication:




  1. Open a supported browser with the latest LastPass extension installed.

  2. Log in to LastPass as a Premium user.

  3. Go to LastPass button -> My LastPass Vault.

  4. Click Account Settings.

  5. Go to Multifactor Options.

  6. Choose the Card Reader Authentication option.

  7. Enable Card Reader.

  8. Enter your LastPass master password, then follow the rest of the prompts on the screen.

  9. Click Update.

Toopher Authentication

 

Toopher


 

To get started with Toopher:



  1. Download the Toopher App to your smartphone ( from the Apple App Store on your iPhone or iPad, or from the Google Play Store on your Android).

  2. On a desktop or laptop, login to LastPass and open your Vault.

  3. Select Account Settings (in the left sidebar).

  4. Then select "Multifactor Options" (fourth tab from the left).

  5. Select the "Toopher" radio button at the top of the page.
    toopher_settings

  6. Once you have selected Toopher, you will be taken to a different screen. On the new screen you will switch "Toopher Authentication" from "Disabled" to "Enabled". You will be prompted to enter a  2-word “pairing phrase”.  This pairing phrase will be generated by the Toopher app on your mobile device (see next step).

  7. Open the Toopher App on your mobile device and select the "+" button in the top-right of the app screen. This will generate a 2-word pairing phrase.  In the open menu on your computer, enter this 2-word pairing phrase into the field and then select enter.
    toopher_pair

  8. Click OK and enter your master password to save the change.


You will receive a push notification on your phone that will prompt you to select "allow" or "deny".  Select "allow", pairing is complete, and you have now enabled Toopher with your LastPass account.


Now if you choose, the Toopher - LastPass, two factor authentication can be automated. If you are on the same computer, in the same location logging into LastPass (the same site) you can tell your mobile device to automatically log you in next time.  Simply slide  the “automate when near here” slider to the right. Now Toopher will automatically enable two-factor authentication for you. This feature can be turned on or off whenever you wish.

YubiKey Authentication

 

YubiKey Authentication


 

YubiKey is a key-sized device that you can plug into your computer's USB slot to provide another layer of security when accessing your LastPass Account. YubiKeys are a secure, easy to use, two-factor authentication device that are immune from replay-attacks, man-in-the-middle attacks, and a host of other threat vectors.

Premium feature, and the device must be purchased through Yubico.com for $25.

5 YubiKeys* can be associated with one LastPass account.
 



 


Adding Your YubiKey


 

Once you have purchased and received your YubiKey, you can enable the device and manage your preferences by launching your Account Settings and clicking on the 'YubiKey' tab:

yubikey_settings

To add a new YubiKey to your LastPass account, enter the device in your USB port, click in the first empty YubiKey field, and lightly press your YubiKey on the grooved circle. You will need to enter your LastPass Master Password to save any updates you have made to your YubiKey settings.

After the field is filled, you can specify your YubiKey preferences:


To begin using your YubiKey, be sure that the 'YubiKey Authentication' field is marked as 'Enabled'.

To save changes to your YubiKey preferences, click 'Update' before exiting the Account Settings dialog.

To disassociate a YubiKey device with your LastPass account, simply clear the entire input field of all characters and click 'Update'.

 




 


Logging In with YubiKey


 

Now that you have enabled your YubiKey device, the next time you login to your LastPass account, you will be prompted to enter your YubiKey code. Simply click your LastPass Icon to login as normal, enter your email and Master Password, then submit. However, you will now be asked by LastPass to press your YubiKey device to enter the code:


 




 

Using a VIP YubiKey with LastPass


 

The VIP enabled YubiKey (http://yubico.com/vip) has two configuration slots. When the VIP enabled YubiKey is shipped, it's first configuration slot is factory programmed for Symantec VIP credentials and the second configuration slot programmed with a standard Yubico OTP is dormant in the second identity slot and can be activated using the YubiKey Personalization Tool. The two configuration slots of the YubiKey work independently and each can be independently reconfigured into OTP or static password mode.

If you touch and hold the YubiKey button between 1-3 seconds before releasing, the first configuration slot will emit the password (based on slot 1 configuration). And if you touch and hold the YubiKey button about 4-5 seconds before releasing, the second configuration slot will emit the password (based on slot 2 configuration). In case if you happen to touch and hold it longer for more than 5 seconds, the touch button indicator will flash rapidly without emitting any password.

As the second configuration slot of the YubiKey is left blank, you can program it to the YubiKey OTP mode, upload the AES Key to the online validation server and configure it to work with LastPass.

To program the second slot to work with the online Yubico OTP validation server, please follow the steps below:


  1. First, download and install the latest Cross Platform Personalization Tool for Windows from the Yubico Website at: http://www.yubico.com/products/services-software/personalizationtools/use/ under the section "Cross platform personalization tools". There are a number of  different installers for various operating systems – pick the installer for your operating system.

  2. Once the Cross-Platform Personalization tool has been installed, insert your VIP YubiKey in a USB port on your computer and launch the YubiKey Personalization Tool.

  3. In the Cross-Platform Personalization Menu, open the "Settings" menu by clicking on the link “Update Settings” on the main page or the “Settings” option from the menu at the top.

  4. In the Settings menu, locate the Update Settings button in the lower right corner and click on it.

  5. The Update YubiKey Settings menu should be displayed. If this is not the case, confirm you

    have a VIP YubiKey with a firmware version of 2.3.0 or above.



  6. Locate the section labelled Configuration Slot and select Configuration Slot 2

  7. Locate the checkbox labelled Dormant and ensure the box is not checked


  8. Locate the Configuration Protection section, and open the menu labelled “YubiKey(s)


    unprotected – Keep it that way”. From this menu, select the option “YubiKey(s) protected –


    Keep it that way”.



  9. This will activate the “Current Access Code” field in the Configuration Protection section. Enter

    your VIP YubiKey’s current access code, which will be five 0s followed by the YubiKey’s serial


    number in Decimal format, as reported by the Personalization tool.


    For example:


    If your Serial Number is “1234567”, then your Current Access Code will be “00 00 01 23 45 67”



  10. Press the Button labelled “Update” to activate your VIP YubiKey’s second slot with the Yubico OTP configuration.


Yubico also has a video that describes the steps required for uploading the AES Key. For more information, please visit the link below:

http://www.yubico.com/aes-key-upload
 


 


Video Tutorial for Using LastPass with YubiKey


 



 





 

How to use LastPass with YubiKey NEO


 


After you've registered the YubiKey with your LastPass account, ensure that mobile access is "disallowed" in your LastPass Icon > My LastPass Vault > Account Settings link > YubiKey tab.

Now you can use the YubiKey NEO when logging in via the LastPass Android app or used as a normal YubiKey on your desktop.

Make sure that the NFC settings are enabled for your Android device. When prompted for the Yubikey, you simply have to place your Yubikey on the back of your phone for a moment.
 



 

YubiKey NEO with Windows Phone 8 App


 


It is a known issue that Yubikey NEO does not work with LastPass Windows Phone app.  Yubico has confirmed that it is due to the non-industry standard way NFC is implemented  on Windows Mobile devices, there could be issues with them successfully reading the Yubikey NEO (due to the fact the NEO emits both the NFC data as well as an RFID identifier, which causes issues with Windows devices).

Transakt Authentication

 

Transakt Authentication


 

Transakt is an app developed by Entersekt to bring banking-grade two-factor authentication to your mobile device. Transakt works with LastPass to enable you to authenticate your login by responding to a simple Accept or Reject prompt directly on your mobile phone or tablet.Transakt protects you against threats such as phishing, man-in-the-middle, man-in the-browser, and replay attacks. It’s free to install and a snap to configure for use with LastPass.


 




 

Enable Transakt


 

  1. On your mobile phone or tablet, go to gettransakt.com or go to your mobile device's corresponding app store.

  2. Install the Transakt app.

  3. On your computer, go to My LastPass Vault

  4. In the left menu, click Account Settings.
    Vault_Tools

  5. Click the Multifactor Options tab and select Transakt.
    transakt_settings
     

  6. From the Transakt Authentication list, select Enabled. A popup screen displays a unique sign-up code:image00

  7. On your mobile device, open the Transakt app.

  8. In the Introduction screen, click Let’s begin.

  9. In the Transakt Signup screen, do either of the following:

    • Click Scan code and scan the code displayed on your computer screen.

    • Click Enter code and type in the eight-digit code.



  10. On your computer, click OK when you receive the message that Transakt authentication has been successfully set up.

  11. On the Multifactor Options page, click Update.

  12. When prompted, enter your LastPass master password.


 




 

Login with Transakt


 

The next time that you log in to LastPass, an authentication request will be sent to your Transakt app. Click Accept to login.
image02

LastPass for Applications

 

LastPass for Applications


 

LastPass for Applications on Windows is now available for users with a Premium account and to members of our prebuild team. As with all Premium services, LastPass for Applications can also be tested with a 14-day free trial.



Benefits



 




 

Downloading & Running LastPass for Applications


 

If you have LastPass Premium and are using a Windows operating system, you can download LastPass for Applications to test it out, or you can  use our direct download links below:


For 32bit: https://lastpass.com/lastappinstall.exe


For 64bit: https://lastpass.com/lastappinstall_x64.exe


Simply click on the download file and run the installer. After clicking 'Finish', a small LastPass Icon will appear on your computer taskbar. If the icon is greyed out, simply click on it and select 'Login' from the menu:


LastPass for Applications System Tray Sign In

After submitting your email and Master Password in the Login dialog, the LastPass Icon will turn red to indicate that you are logged in:



Once you are logged in to LastPass for Applications, you will notice that the dropdown menu looks very similar to that of the browser plugin. However, you now have options for Applications-related features:



Applications: The Applications submenu displays those applications that you have already added to LastPass. At the bottom of the submenu you can also select 'Add Application.'


Add Application: Launches the Add Application dialog box.


Fill Application: Autofills stored login data for an application.


 




 

Adding An Application


 

Let's use Skype as an example for adding a new application. First, launch the application that you wish to store in LastPass:



Next, click on the LastPass for Applications icon on your computer taskbar and select Add Application. This will launch the Add Application dialog box:


find

Click Find and highlight the window of the application you wish to add:



LastPass will then confirm the file location of the selected application. Click Next:



Now you will need to 'Train' LastPass to log in to the application. Clear out all data in the login fields prior to initiating Train; you may want to have the username and password stored in a Secure Note so that you can simply copy/paste the login data. When you are ready to record the login, click the Train button:



Now click back over to the application you want to store, enter your login credentials, and hit Login/Submit. When the application has successfully logged in, click back over to the LastPass Add Application dialog and select 'Stop Training':



Now you should see an entry in your Applications submenu for the application that you just added:



By going to your Applications Icon > Applications > Application Name, you can Launch, Copy username/password, Edit, Delete or Retrain the entry for the application.


 




 

Autofill Prompt


 

Due to Windows applications using custom UI's that don't always use standard controls, autofill for applications will often not be initiated or manually autofilled. When launching the application from your LastPass tray icon, LastPass should detect the application and show the autofill notification window:


lastapp_autofill_prompt

 

Need to force autofill? You can also initiate autofill by using the Hot Key Shortcut (defaulted at CTRL + ALT + F) - this setting needs to be enabled under preferences.


 




 

Preferences Menu


 

LPAPP Pref

The above screenshot displays the options selected and not selected by default. These preferences allow you to modify when LastPass for Applications stays active, and how it interacts with your browser.




 




 

Application Parameters


 

If you need to pass specific command-line parameters to an application, you can simply edit the application and append the command-line parameters to the application's executable.  For example, if the application's executable is:


c:\windows\notepad.exe


You can change it to:


c:\windows\notepad.exe c:\test.txt


to pass Notepad a parameter of "c:\test.txt".


You can also include the application's username, password, and field values as parameters, by passing %username%, %password%, and %field#%, where # is the number of the field you'd like to pass (you can see field numbers by editing the application and then clicking Edit Form Fields).  For example, if you set the application's executable to:


c:\foo.exe %username% %password% %field2%


to pass the application the username as the first parameter, password as the second parameter, and field #2 as the third parameter.


A popular example is PuTTY.  The following would tell PuTTY to SSH to foo.bar.com:


c:\putty.exe -ssh %username%@foo.bar.com -pw %password%

LastPass Sentry

 

LastPass Sentry


 

In response to a number of high-profile breaches (including LinkedInLast.fm, and the Apple UDIDs), we've provided LastPass users with tools to check if their data is on the leaked lists, and have notified users directly as we've discovered their compromised data. We wanted to take this a step further, and partnered with a company dedicated to finding and aggregating all leaks as they're occurring, to provide a much more comprehensive service.


We have partnered with PwnedList to offer LastPass Sentry, a new feature that will help LastPass users be more proactive about their online security.


With LastPass Sentry, we use PwnedLists's comprehensive (and growing) database of 24 million publicly leaked usernames and passwords to perform daily "checks" against LastPass account email addresses to look for positive matches:



 




 

How It Works


 

  1. Sentry performs daily checks, with the latest updates to the PwnedList database, to see if LastPass account email addresses are on the list.

  2. If a match is found, an email notification is sent to the LastPass user, notifying them of the domain that was breached and the potential risk.

  3. Users can then run the LastPass Security Challenge to verify if the password for the breached site is used elsewhere.

  4. We then recommend updating the password for the affected account, and any other accounts using that password, using LastPass to generate a new, strong password.


This feature is available for all free and Premium users, as well as corporate Enterprise users, and is currently opt-out via the email notifications. In the case of Enterprise users, both the Enterprise administrator and the affected employee will receive notifications that a match has been found.


We have plans to further integrate the service into the LastPass security challenge, so we can check not only the email address that you use for your LastPass account itself, but perform a local check of the entirety of your stored data. We also plan to increase the frequency of our database checks to work towards real-time notifications.


 




 

FAQs


 

  1. What data is sent to PwnedList.com? None, we pull the latest updates to the PwnedList database and run a check against LastPass email addresses on our end. No data is shared with PwnedList.

  2. What information is LastPass checking for breaches? We currently check against all emails saved within your LastPass Vault.

  3. Does this mean my LastPass account has been hacked? No, but if you used the same email address and password combination for your LastPass account as you did for the site that was breached, we strongly recommend you update your Master Password as soon as possible. Otherwise, follow our instructions to update the password for the affected site, and run the LastPass Security Challenge (in the LastPass add-on under the Tools menu) to search for any other accounts using the same password.

LastPass Credit Monitoring

 

LastPass Credit Monitoring


 

LastPass now offers free credit monitoring alerts for all users in the United States. The service provides real-time protection, notifying users who enable the feature via pop-ups and email alerts if their credit report suddenly changes. These alerts allow users to proactively monitor their credit report and provides an early warning system for signs of identity theft.


The service features a free and a Premium version, the latter offering additional features for $9.95 per month.



Why Use LastPass Credit Monitoring Services?



LastPass' free credit monitoring alerts should be used as a way to determine when to get your free annual credit report (validated by the FTC), or simply as a way to receive more free, round-the-clock information than is normally available to end-consumers.


Identity theft, credit monitoring, and credit reports are complicated topics, and we are fully committed to helping our users stay away from bad business practices in the industry. Our free credit monitoring alerts are intended as a free, valuable resource to help our users more proactively monitor and protect their data, identity, and finances.


 




 

What is LastPass Free Credit Monitoring?


 

A credit monitoring alert indicates that an item on your credit report has recently been added, removed, or changed. LastPass free credit monitoring alerts are designed to continuously monitor your credit report to detect any possible errors or warning signs of identity theft. With the service proactively monitoring your credit report, you can better safeguard your personal identity.




Enabling Free Credit Monitoring


Once you have logged in to your LastPass account, an existing or new Form Fill Profile formfillcan be used to enable free credit monitoring alerts by following the directions below:


LastPass_Form_Fill

LastPass_Address_Form_Fill

 

If you have an existing Form Fill Profile, open the profile in your LastPass Icon, under the Form Fill menu by clicking on the edit icon edit. A profile can also be opened from the Vault by clicking on the Form Fill tab along the top > the wrench icon and selecting 'Edit" for the profile. In the Edit dialog, select "Enable free credit monitoring" for that profile. Ensure that all fields for your personal  and address information are filled in, including your name, address, social security number, phone number, and birth date. Select 'OK' to save the changes to the profile and agree to the changes being made. Now that free credit monitoring is enabled, you will receive a pop-up notification on your desktop and an email alerting you to any changes that may affect your credit report.


If you do not have a Form Fill Profile, go to your LastPass Icon in your browser, select Fill Form and choose to 'Add a Profile'. A profile can also be created from the Vault by clicking on the Form Fill tab and selecting "Add Profile". Enter all personal data needed, including your name, address, social security number, phone number and birth date. Once complete, check the "Enable free credit monitoring" and save the profile, agreeing to changes made. Now that free credit monitoring is enabled, you will receive a pop-up notification on your desktop and an email alerting you to any changes that may affect your credit report.


Once enabled,  a Credit Monitoring tab will appear at the top of your vault. On this tab, you will see notifications of any suspicious credit activity, as well as a link to upgrade your service to premium.


Credit_Monitoring_Dashboard

 




 

What is LastPass Premium Credit Monitoring?


 

The Premium credit monitoring service offers more comprehensive protection for your identity. While the free credit monitoring alerts you that changes have happened that could affect your credit report, the LastPass Premium credit monitoring provides intricate details of why your credit changed and how you may go about investigating and resolving unauthorized credit changes. Suspicious issues are, with your approval, investigated, unauthorized activity stopped, and records restored by a team of experts at no additional charge.


The Premium service costs $9.95 per month and can be purchased here. Note that the Premium credit monitoring service is separate from LastPass Premium, which offers access to mobile apps, additional security features, and other benefits for $12 per year.



Why Upgrade to Premium Credit Monitoring?



Enabling Premium Credit Monitoring


If you have an existing Form Fill Profile, open the profile in your LastPass Icon, under the Form Fill menu. A profile can also be opened from the Vault by clicking on the Form Fill tab and then the edit icon edit for the profile. In the Edit dialog, select "Enable free credit monitoring" for that profile. Ensure that all fields for your personal information are filled in, including your name, address, social security number, phone number, and birth date. All information is securely sent to LastPass via SSL encryption before being transferred to TransUnion. Select 'OK' to save the changes to the profile and agree to the changes being made. Then, upgrade to the Premium-level service here.


If you do not have a Form Fill Profile, go to your LastPass Icon in your browser, select Fill Form and choose to "Add a Profile". A profile can also be created from the Vault by clicking on the Form Fill tab and selecting 'Add Profile'. Enter all personal data needed, including your name, address, Social Security number, phone number and birth date. Once complete, check the "Enable free credit monitoring" and save the profile, agreeing to changes made. Then, upgrade to the Premium-level service here.


 




 

Frequently Asked Questions


 

What Triggers a Credit Monitoring Alert?



LastPass credit monitoring protects you by continuously monitoring for any signs of potential credit tampering or changes in the above information, including:




How Will I Be Notified of Changes To My Credit Report?


When LastPass detects a change that negatively impacts your credit rating, the LastPass browser plugin will display a pop-up alert that you can click on to obtain more information. You will also be sent an email notifying you of the change.



What Do I Do When I Receive a Credit Monitoring Alert?


When you receive an alert, you need to find out what type of activity triggered the alert, determine whether or not that activity is fraudulent, and take action to remove any fraudulent items from your report.


The free credit monitoring alerts only notify you of a change, so the user must investigate further on their own. The Premium service provides more in-depth information on what changed in the user's credit report, and how the user can investigate and resolve the change.



Can I refresh My Credit Monitoring Data?


Subscribers to the Premium credit monitoring service can use the "Refresh Credit Reports" link in the Overview page of their credit monitoring dashboard to re-pull their credit data every 30 days. If it has been less than 30 days since the last refresh, the link will disappear. Once clicked, you will see a message that the "Credit Report & Scores Refresh has been submitted. Your new credit data will be available in 24 hours."


The feature is not available to users signed up for the free credit monitoring alerts.



Do I Get a Free Credit Report?


To receive your free annual credit report, as mandated by the FTC, we recommend you do so via https://www.annualcreditreport.com , the service recommended by the FTC. LastPass free credit monitoring only alerts you to the fact that a change has occurred, but does not provide in-depth information on what changed and how to resolve the change, nor does it provide your free annual credit report.


LastPass Premium credit monitoring does provide continual access to your credit scores, as well as detailed information on changes that have been made to your credit report. If you prefer not to request your free annual credit report, or want access to up-to-date information, you may want to consider LastPass Premium credit monitoring.



What Information Is Used For The Credit Monitoring Services, And Is It Safe?


In order to enable credit monitoring in your LastPass account, you must create a Form Fill Profile with your first name, last name, full address, Social Security number, phone number and birth date. The data is securely transferred via SSL to TransUnion® in the case of the free credit monitoring alerts, and to all three credit bureaus in the case of Premium credit monitoring, to monitor your personal information across thousands of databases, actively seeking evidence of fraud or identity theft on your behalf.


Monitoring your credit with LastPass credit monitoring alerts is safe and does NOT affect your credit score. There are no strings attached with the free credit monitoring alerts - you are not required to upgrade to Premium credit monitoring at any time. LastPass does not ask for your credit card information unless you choose to upgrade to the Premium version.


The full Terms and Conditions for LastPass credit monitoring can be found here and the Privacy Agreement can be found here.



Where is LastPass Credit Monitoring Available?


Credit monitoring is currently only available in the United States.



Where Do I Direct Further Questions?


For our US-based users who have general questions about LastPass credit monitoring, our customer service representatives are available at 1-800-830-6680 to address your questions and comments, Monday - Friday 8:00 am - 6:00 pm MST.


For billing questions regarding LastPass Premium credit monitoring, please open a support ticket and we will promptly respond to your inquiry.


For general LastPass support, please open a support ticket and include any relevant details for our team to investigate with you. The above phone number is for credit monitoring questions only, it is not for general LastPass support.

LastPass Command Line Application

 

LastPass Command Line Application


 

The LastPass command line application makes it easier for you to get to data stored in LastPass on the terminal on Mac, Linux, and Windows under Cygwin.  And brings both better security and convenience by allowing you to access, add, modify, and delete entries in your online LastPass vault, all from the terminal. You can also generate passwords for every server you use and securely store those passwords directly in LastPass. LastPass Enterprise features are supported as well, including Shared Folders.



Diving Into the Details


Users who prefer the command line can access their data directly with “lpass ls” then using “lpass show -c --password Sitename” to put the Sitename password on the copy buffer. You can utilize “lpass show” to store passwords used in scripts, rather than putting passwords in the scripts themselves. LastPass can also be used as you work within the command line to help you login to servers. We’ve included some example scripts below.


LastPass users can also use the command line to login to other machines as they work. There are examples such as contrib/examples/change-ssh-password.sh which shows automated password changing on a server. You could run it automatically on a nightly basis, regularly changing the password on the server as a security measure.


The command line application is hosted on Github at:
https://github.com/LastPass/lastpass-cli


 






 

lpass Subcommands


 


lpass, like git, is comprised of several subcommands:



lpass login [--trust] [--plaintext-key [--force, -f]] USERNAME
lpass logout [--force, -f]
lpass show [--sync=auto|now|no] [--clip, -c] [--all|--username|--password|--url|--notes|--field=FIELD|--id|--name] {UNIQUENAME|UNIQUEID}
lpass ls [--sync=auto|now|no] [GROUP]
lpass edit [--sync=auto|now|no] [--non-interactive] {--name|--username|--password|--url|--notes|--field=FIELD} {NAME|UNIQUEID}
lpass generate [--sync=auto|now|no] [--clip, -c] [--username=USERNAME] [--url=URL] [--no-symbols] {NAME|UNIQUEID} LENGTH
lpass duplicate [--sync=auto|now|no] {UNIQUENAME|UNIQUEID}
lpass rm [--sync=auto|now|no] {UNIQUENAME|UNIQUEID}
lpass sync [--background, -b]

 

You can view the full documentation in the manpage, 'man lpass' or view it online.

LastPass via USB

 

LastPass via USB


 

When on the go, we recommend that you try out our mobile apps . If you are in a situation where you need the LastPass plug-in favicon and can't install it to a public or work computer, you should try these extensions out via a USB Thumb Drive.


 




 

IE Anywhere


 

The IE Anywhere application, one of our Premium portable offerings, allows LastPass users complete access to their stored data and all regular features of the browser plugin favicon without the need to download or install software on a computer. As with all of our Premium offerings, IE Anywhere can also be tested over a 14-day free trial.


After downloading the plugin to a USB drive*, users can access the new IE Anywhere features, including:




Downloading IE Anywhere


To download IE Anywhere, begin by clicking on the download link:


https://lastpass.com/misc_download.php?noscroll=1&tab=windows&anchor=ieanywhere#windowsieanywhere


Locate the saved file on your computer and drag/drop the file onto a USB drive.


Now that IE Anywhere is saved to your USB drive, you can run it on browsers such as Internet Explorer, IE Tab in Firefox, Sleipnir and others on any computer with a USB port.



Using IE Anywhere


To run IE Anywhere after inserting the USB drive into the port, simply open the USB drive folder and double-click on the application. A LastPass icon will appear in your taskbar:



If the icon is grayed out, you are logged out of LastPass. To log in, click on the icon and select Login, which will prompt you to enter your email and Master Password:



Next, launch your browser. A small LastPass icon will appear in the upper corner of the browser page:



By clicking on the icon, you will have access to all normal features of LastPass:



Now you can navigate to a site where you have a stored account with LastPass, and the plugin will autofill the information in the login fields:



The icon that appears within the browser page contains features that are relevant to the site you may be navigating to, such as AutoFill, Generate Secure Password, Copy Username or Password, Fill Form, or Save All Entered Data.


The icon that appears on the taskbar offers more global functions, such as launching your Local LastPass Vault, Sites, Secure Notes, Preferences, Help, and Tools:



To log out of IE Anywhere, simply click on the taskbar icon and select Logoff.


Click Exit and then eject your USB drive. No data left on the computer, no files created, nothing in the registry, and no plugin installed!


*Note: If you are unable to use a USB at your computer, IE Anywhere .exe file can also be installed on and run from a CD.


 




 

LastPass Pocket


 

LastPass Pocket is a stand-alone application (available for Windows, Mac OS X and Linux) that can be installed on your desktop as a non-browser option. Or can be installed on a USB memory device, allowing you to carry your LastPass data around with you. Pocket provides backup capability and offline access for your Vault.  If you would like a mobile version of LastPass that has full functionality, we recommend LastPass Portable.


Since you can always access your LastPass data via the plugin or website, LastPass Pocket is intended to be used when you do not have an Internet connection but need to access information for a Secure Note or a Site.


Pocket allows you to access all your data from the locally cached and encrypted version of your data on your local drive.  Using Pocket, you can also download all of your LastPass information from the server and store it in a secure, encrypted file that can be saved. As always, this data can only be unlocked using your email address and Master Password combination.



Installing Pocket


To install LastPass Pocket, navigate to the download page on the LastPass website, select the tab for your corresponding operating system, and scroll down to LastPass Pocket:



Click 'Download' to install the application on your computer. You can then drag and drop the file onto a USB memory stick, where it can be accessed on any computer with a USB port.



Using Pocket


To launch Pocket, double-click on the application file. You will be prompted to enter your email and Master Password combination:



By default, LastPass will load your data via https://lastpass.com, but you also have the option of accessing a stored file from your computer.  Pocket will already have the local path to your cached data ready to be selected in the upload field.  You can also choose to upload your LastPass Encrypted File.   Simply enter your email and Master Password, then click 'Open' to begin using Pocket.


Please note,  your encrypted cache is present on your computer by default as soon as you log in to the LastPass browser extension, and can be used with Pocket.  This is now supported using Firefox, Internet Explorer, Chrome, Safari, and Opera browsers.


To specifically use a LastPass Encrypted File,  you have to manually export this file for use with Pocket.  You can do this by going to your LastPass browser extension Icon > Tools > Advanced > Export To > LastPass Encrypted File.


After logging in, Pocket decrypts your data and displays all of your Secure Notes and Sites in a searchable interface:



The menu bar icons give you a range of options, including (from left to right)




Double-clicking on a piece of data will automatically save it to the clipboard on Windows PCs, allowing  you to then paste the login information on the site in the browser window. Although you can copy/paste all login elements of your saved sites or Secure Notes, you cannot edit or delete any data that has been synced to Pocket.


 




 

LastPass Portable


 

For users of Windows, Mac, and Linux (Firefox Portable-only), a version of LastPass that is compatible with FireFox Portable (Firefox 2.0+) and Chrome Portable (Chrome 4+, Windows and Linux only) can be installed on your USB thumb drive. If you frequently use public or untrusted computers, the Portable option is an ideal way to securely access your LastPass Vault.



Downloading Portable Apps


To download the Firefox Portable or Chrome Portable browser(s), simply visit the PortableApps.com site and download the application(s) for free.


After clicking the 'Download' button from the application's page, you can save the file onto your computer and run the installer. Store the file somewhere memorable on your computer, such as your Desktop.



Downloading LastPass Portable


Now that the portable application has been successfully downloaded and installed, open the file and run the browser.


For Windows, you can use our Firefox version or Chrome version


For Mac, we also provide a Firefox option


Or, you can navigate to the LastPass Windows download page, select the OS tab you'll be using (Windows, Mac, or Linux) where you can scroll to the corresponding LastPass Portable app:


Click the 'Download' button and follow the prompts to install the plugin on the portable browser. After restarting the portable browser, the LastPass Icon should now appear in the toolbar menu, as in any other desktop browser:



With the LastPass plugin installed, you can now drag and drop the portable browser file onto your USB thumb drive. After the transfer is complete, you can eject the USB thumb drive and take LastPass on the go! When you launch the portable browser on another computer, you can click to log in to your plugin as usual, where you will be able to use all regular features of the LastPass plugin with complete access to all of your securely synced data.

IE Anywhere

LastPass Pocket

LastPass Portable

Windows 8 Metro

 

Windows 8 Metro App


 

LastPass is officially ready for the new platform, with the LastPass Windows app now available in the Windows Store!


The LastPass app provides access to all of your stored data and the core functionality of the password manager, but some features are more limited due to the nature of the platform.


Users must be running Windows 8 RTM to see the LastPass app in the Windows Store and run it on their computer. You must be running the official Windows 8 release to see the LastPass app in the Windows Store. If you're running the Release Preview or Consumer Preview versions, you'll need to upgrade.



 




 

Tips for Using LastPass in Windows 8:


 


 

 




 

Known Limitations of the App:


 

 




 

Frequently Asked Questions


 

Is LastPass integrated with the modern Internet Explorer 10+ (IE10+)? In the modern Windows 8 environment, IE10+ does not support plugins, so it is not possible for LastPass to integrate with it like the desktop version. If this changes, we will add support for it.


Is Internet Explorer used as the embedded browser in LastPass? No. While the browser included as part of the Windows 8 software development kit (SDK) is very nice, it is not a full-featured IE browser, and only allows the host application a limited level of control over its behavior. So while many or most sites will work correctly in the embedded browser, some sites may have strict browser checks that will not allow the embedded browser to work properly.


How do I make LastPass work with other apps, and those sites that don't work with the embedded browser? LastPass includes Copy Username and Copy Password commands in the app bar, that allow you to paste the information into Internet Explorer or other apps. If Windows 8 is updated to allow LastPass to work more closely with other apps, we will support that. In the meanwhile, LastPass supports snapped mode, so if you need to use IE or another app, you can snap LastPass to the side and use the copy commands to access your credentials.


Why doesn't LastPass support the Share charm? The Share charm is currently limited to sharing things like URLs and snippets of text, but has no way to specify whether the data is a username or password and should be handled appropriately or put into specific fields. If the Share charm is updated to allow LastPass to securely share login credentials, we will support it.


I can't find a feature or a feature doesn't work, what do I do? We will try to include as many of top LastPass features in the Windows 8 version, but some features may simply not be possible. Because applications in the modern Windows 8 environment are walled off from each other, except for very specific communications mechanisms such as the Share charm, features such as plugins are not supported. Finally, if something doesn't work properly, please contact us and let us know! We want to know what problems you're having, so that you will have a good experience with our Windows 8 app.


Can I install and run LastPass extensions into Windows Tablets (Surface/Surface Pro)?  Not on ARM-based Windows RT tablets (eg. Surface), but you can if it's an Intel-based tablet running full Windows 8 (Surface Pro).  However on Windows RT, you can still use Bookmarklets in the "desktop mode" for IE10.


How can I report bugs or questions to LastPass? Please open a support ticket with the team: https://lastpass.com/supportticket.php . The more details you can provide, including screenshots and steps to reproduce where applicable, the better we can investigate and resolve the problem you're reporting.


 

Bookmarklets

 

Boomarklets


 

A 'Bookmarklet' is a special type of 'Favorite' or 'Bookmark' that executes code on the page you're viewing.


If you are in the situation where you can't use a LastPass plugin favicon, the LastPass Bookmarklets help you access your data easily and securely. You may want to use the Bookmarklets if you have a mobile browser, are traveling, or are  using a browser other than Internet Explorer, Firefox, Safari, or Google Chrome.


LastPass has three Bookmarklets: LastPass Login, LastPass Autofill, and LastPass Fill Forms.


 




 

Installing Bookmarklets


 

To begin, login to https://lastpass.com/index.php?ac=1. On the left hand menu, click on the arrow next to Tools > Bookmarklets within menu dropdown .


You can then install the Bookmarklets using the links provided in the dialog box. Follow the instructions for your browser:


Opera: You must right-click the link and bookmark, then set to Show on Personal Bar which is in Details. You may also have to check View -> Toolbars -> Personal Bar, if it isn't checked already.


Konqueror: Bookmarklets are supported via Minitools. First, you'll need the konq-plugins package, if you don't already have it installed. Next, right-click 'LastPass Login!' above, and select 'Copy Link Address'. Then, go to Tools -> Minitools -> Edit Minitools. Click 'New Bookmark', and select the newly created bookmark. Type 'LastPass Login!' in the Name field, and paste the link you previously copied into the Location field (if http: is pre-populated in the Location field, remove it first). LastPass will now be available via Tools -> Minitools (you may have to restart Konqueror before you see it).


We don't recommend Bookmarklets in Internet Explorer, Firefox, Safari, or Google Chrome, as the LastPass plugin is vastly superior. However, if you can't install the add-on somewhere or you are traveling, you may want to use them:


Internet Explorer: Make sure Links or Favorites Bar is checked. You may also have to right-click the link and 'Add to Favorites', then put it under 'Links' or 'Favorites Bar'.


Firefox: View -> Toolbars -> Bookmarks Toolbar to enable the toolbar.


Safari: You'll need to click 'View', then show the Bookmarks Bar. For the iPhone, store this on your desktop browser and sync it to your iPhone. You may need to click on the device in iTunes, then go to the Info tab and ensure Sync bookmarks with is selected to the browser you saved the Bookmarklet on.


Chrome: Add the Bookmarklets either manually (directions below), or add them from the LastPass App > Menu > Preferences > Install Bookmarklets. Please see the video here on how to use them properly.


For mobile devices, the best option is typically to install the Bookmarklets on your desktop browser and then sync your bookmarks over.








 

Installing Bookmarklets in Safari on iOS Devices


 

Easily install Bookmarklets with the LastPass for Premium users App


1. Download our iOS App from the App Store and launch the app to log in

2. In the vault, tap the LastPass Icon LastPass icon on the top right corner > Settings > Advanced Settings > you will see three LastPass bookmarklets at the bottom of the screen.

3. Select LP Autofill. It will redirect you to a webpage in Safari and automatically copy the code you need to paste into the Bookmark.

4. Tap the Share icon on Safari and add this bookmarlet. Tap Save.


Create BML 1



5. Tap the open book icon to go to your bookmark list on Safari > tap edit > tap LastPass bookmarklet

6. Tap the x sign to remove the URL.

7.  Long press in the URL field until you see the Paste option.


Create BML 2


8. Tap Paste to paste the code in the URL field and tap Done save the change.


Create BML 3


9. Repeat step 2-8 to do the same for LP AutoLogin and LP Form Fill.


**If you would like to install bookmarklets in another browser, follow the same steps, but instead of bookmarking a page and pasting the code into Safari, bookmark an empty page in your preferred browser and paste.


Manually install Bookmarklets through iTunes


 
Part 1: Add Bookmarklets to your browser


1. Open up your desktop browser

2. Make sure your Bookmarks toolbar is enabled by going to Tools > Toolbars and ensuring that "bookmarks toolbar" is

checked/visible/enabled.

3. Type https://lastpass.com into your browser address bar.

4. Click on "Sign in" in the upper-right corner.

5. Type your email and Master Password, and press "sign in".

6. Click on the down arrow next to Tools under Actions menu on the left of the Vault page and select "Bookmarklets".

7. Once the box appears, you'll see three links: LastPass Login!, LastPass Fill!, LastPass Fill Forms!

8. Drag and drop LastPass Login! to the bookmarks toolbar. It should now appear on the bookmarks toolbar.

9. Repeat for the following two, Lastpass Fill! and LastPass Fill Forms!

10. Now that your bookmarks are in place, minimize the browser.




Part2: Sync with your iOS device


Syncing from Internet Explorer:

1. Ensure that iCloud sync is currently disabled.

2. Launch iTunes and connect your iOS device

3. Click on your device in the left-hand column.

4. Select the "Info" tab - the second over from the left.

5. Scroll down to the 'Other' section.

6. Click "Sync bookmarks with" and choose your browser.

7. Click "Apply".

8. Allowing syncing to the device to complete.


Syncing from Safari:

1. Open iCloud in System Preferences

2. Make sure that 'Safari' is checked (in older versions of Mac OS, it says 'Bookmarks')

3. On your iOS device go to Settings > iCloud

4. Make sure that Safari is toggled to 'On'

5. Allow it to sync


 
Part 3: Use Bookmarklets in Safari iOS


1. Launch Safari on your iOS device.

2. You will now see your three LastPass Bookmarklets appear when you click on the Bookmarks button.

3. Tap one of the Bookmarklets. It will prompt you to login.

4. Once logged in, you can browse the web. When you see a login, tap the bookmarklet to activate LastPass to fill in your data.



Using Bookmarklets


Click on the Bookmarklet you want to use and the action will be done, or a menu will appear to help you. If you're using the Bookmarklets on a computer that you don't control (Internet cafe or friend's computer), you'll want to delete the Bookmarklets when you're done. You should log off explicitly from the Bookmarklet if you do not want the computer to continue allowing logins.








 

Limitations


 

The Bookmarklets have a few unique limitations that aren't present in the Internet Explorer, Firefox, Safari, and Google Chrome plugins: Frame and Iframe based pages where the frames are in different JavaScript domain boundaries may not allow the Bookmarklet to fill in your data. You may be able to find a different login page, or open the specific frame in a new window to allow your login.


On your mobile device, the page displayed is often different than the non-mobile version, causing LastPass Fill! to not immediately work. You can usually force the fill and save the new copy of this page in LastPass.


The Bookmarklets require cookies; if you are seeing that you're logged in, you may need to enable 3rd party cookies to LastPass.com.


For security reasons, LastPass Bookmarklets rely on your browser to send referrers, so this must be enabled in your browser's settings (for most browsers, this is enabled by default).


If you change your LastPass Master Password, you will need to recreate your Bookmarklets: go to your vault > click the arrow next to Tools on the left menu > Bookmarklets > Recreate link.


Recreate Bookmarklets











Watch the Tutorial for Setting Up and Using Bookmarklets


 



 




 

 

Using LastPass Bookmarklets in Chrome Mobile (iOS and Android)


 

HP webOS

 

HP WebOS


 

LastPass for HP webOS (Palm Pre, Pixi, etc) allows you to carry your LastPass data around with you. LastPass for HP webOS is a mobile browser that displays all of your Secure Notes and Sites in a searchable interface. As always, this data can only be unlocked using your email address and Master Password.


As with all smartphone apps, LastPass for HP webOS devices is part of our Premium offering and can be tested with a 14-day free trial.







 

Installing for HP WebOS


 

To install, point your webOS web browser to this URL: http://developer.palm.com/appredirect/?packageid=com.lastpass.lpwebos



Using LastPass for HP WebOS


 

Once you have installed the LastPass application, you can scroll through and tap the icon to launch the browser:



After submitting your email and Master Password, LastPass will launch your Vault.


Tapping 'Show' on the upper-left corner of the page allows you to switch between All Sites, Form Fill Profiles, and Secure Notes. Tapping a Site name launches the site in a browser window; from there you can choose to copy the username and passwords into the fields on the page. Unfortunately due to webOS' very limited API, autologin is not available on webOS.


The LastPass dropdown menu on the upper-left corner of the application allows you to Edit, Refresh LastPass Sites, Clear Local Cache, view the About page, view Preferences, or launch Help.


Browser integration is currently very limited due to the API, and HP has ended support for the OS as of January 15th, 2015.


HP webOS  has limited speed due to being web-based, so we take a number of steps to avoid using a lot of CPU time- we download and cache your data once, so each time you want updates, you must initiate it explicitly using the top-left LastPass Menu.


Your data is saved with your account names (not usernames) and group names unencrypted on the device, which we think is a good trade-off between security and speeding up the interaction.

HP TouchPad

 

HP Touchpad


 

We now support a functioning webOS 3.0 application tailored for the HP TouchPad.  This app has all the same features and functionality found in our HP webOS app.


You can install the LastPass app directly on your TouchPad with this link: https://lastpass.com/lpwebos.ipk


Please note that in order to download and run the app, you need to have Preware installed on your device: http://www.webos-internals.org/wiki/Application:Preware

Symbian S60

Symbian S60


 

LastPass for Symbian S60 (3rd Edition+) allows you to carry your LastPass data around with you. As always, this data can only be unlocked using your email address and password.


As with all smartphone apps, LastPass for Symbian S60 is part of our Premium offering and can be tested with a 14-day free trial.



Installing for Symbian S60 Devices


To install, point your Symbian S60 Browser to: https://lastpass.com/lpsymbian.jar



Using the Symbian S60 App


LastPass for Symbian S60 displays all of your Secure Notes and Sites in a searchable interface. It allows you to add, update, and delete Secure Notes and Sites:



When editing text (whether it be logging in with your LastPass master email address and password, adding a site, or whatever else), we recommend using the T9 soft key to invoke your phone's native editor. If the cursor is within a text field and the T9 soft key isn't present, try tapping the left or right directional buttons to get it to appear.


Account Recovery

 

Using Account Recovery


 

If you have forgotten your Master Password, we recommend following the below steps to attempt to regain access to your account. Recovery for LastPass is not the same as other services you may have previously used - due to our encryption technology, LastPass does not know your Master Password, so we cannot look it up, send it to you, or reset it for you. This means your data remains secure from threats, but also means that there are limited options when you forget your Master Password.



LastPass has added support for an optional way to store a disabled One Time Password (OTP) locally on your computer in case you forget your Master Password. This feature makes account recovery possible without revealing your password to LastPass.


If you are having difficulty logging into LastPass, please attempt the following steps:


1. Attempt to login through the LastPass website at www.lastpass.com and through the browser add-on in any browser on any computer available. If you are able to login via the website but not via the plugin, or are able to login on one computer but not another, this is likely a problem with the LastPass browser add-on, in which case you should try clearing your browser cache, and then report the problem to us directly.


2. If you cannot login through the website, check your password hint (https://lastpass.com/forgot.php) that you setup for yourself when you created your LastPass account. The password hint is not your Master Password.


3. If the password hint doesn't help you, go to the Account Recovery page (https://lastpass.com/recover.php) to follow the steps to activate your local One Time Password and recover your account. LastPass will send you an email with a link to launch in your browser. If the first browser on which you attempt to use the link doesn't work, try the same process on any other browser on any computer on which you have previously accessed your LastPass account.


4. If all of these steps are unsuccessful and you've recently changed your Master Password, you can try reverting back to a previous version of your Vault (https://lastpass.com/revert.php). This should be a last resort, as you will lose whatever data you've changed or added since the date of the backup.


5. If at this point you have failed to remember your password, your  hint didn't jog your memory, and you've tried the password recovery on every machine you've logged into, your only recourse is to Delete Your Account (https://lastpass.com/delete_account.php?np=1) and start over.


You can choose not to save this disabled One Time Password by launching Preferences from the LastPass Icon menu, and selecting the Advanced tab (LastPass Icon > Preferences > Advanced tab). If you decide to disable the local OTP, your only recourse if your password hint doesn't help is to delete your account and start over. If you disable the preference after creating one, it causes the One Time Password to be deleted off LastPass' servers.


As with all One Time Passwords, LastPass cannot gain access to your account; you must be on a PC where you've enabled the feature to recover your account, since the random number of a One Time Password is stored on your computer and is unique to that computer.






 

Login OTPs vs Recovery OTPs


 

Login OTPs (One Time Passwords)


Login OTPs can be generated on this page: https://lastpass.com/otp.php and they are "one time passwords" that you can print off and carry with you. Each one time password in that list can then be used to login to LastPass via https://lastpass.com/otp.php - the idea is that if you are on an untrusted computer, and do not want to enter your Master Password because of a threat of keyloggers, you can use the OTP. It expires after you use it, but allows you to login without entering your Master Password. These are portable, and are not local to the device where they are generated. The list can be accessed anywhere when you login at https://lastpass.com/otp.php where you can generated and print more. They are not to be used for Account Recovery.



Recovery OTPs (One Time Passwords)


Users do not have direct access to OTPs. These are bits of data that are stored automatically by the browser add-on. When you use the LastPass browser add-on, it generates this OTP and stores it in the browser. It will stay there until you go through Account Recovery in that specific browser where the OTP was generated and stored. If you do the recovery process (https://lastpass.com/recover.php), it will try to "call up" that OTP, and allow you to immediately reset your password if it detects that the OTP was stored in the browser. OTPs are local to specific browsers, and one OTP should be generated for each browser, on each computer, where you use LastPass. The Recovery OTPs are not portable, they are stored in the specific browser's file, so recovery can only be done on a browser where you have used your LastPass account before. Like Login OTPs, though, Recovery OTPs will expire after they have been used once. When you next login to your account after you've reset your Master Password, new OTPs are generated for the browser.






 

Watch the Tutorial for Account Recovery


 

Reverting Your Master Password



 

Reverting Your Master Password


 

On occasion, you may encounter an error while changing your Master Password during the reencryption process. There also may be times when you forget your new Master Password immediately after changing it. LastPass creates an encrypted backup every time you change your Master Password. If it's been some time since you've changed your Master Password and you cannot access your account, you should try all the Account Recovery steps first to mitigate the chance of data loss. To access the Revert feature, you must have access to the email registered to your LastPass account or to a separate security email address. If you're concerned about the security ramifications of being able to revert a password change, you can disable the revert feature in your Account Settings.



The Revert Password Change Form


Navigate to the Revert Password Change page at https://lastpass.com/revert.php , and follow the instructions. Enter your LastPass email and submit the form. LastPass will email you within 15 minutes - inside the body of this email there is a time-sensitive link that must be accessed within two hours to work -- otherwise you'll have to restart the entire process. Once you've received the email, click the unique link inside, which will bring you to a page that allows you to choose the date to revert to:


Revert Password Change Link


Choosing the Date to Revert



Important Notes:



Uninstalling & Deleting

 

Uninstalling and Deleting LastPass


 

Before you complete the below steps to uninstall LastPass or delete your account, please contact us at Support to see whether we can help you address your issue: http://lastpass.com/support_helpcenter.php


If you find that you need to uninstall LastPass or delete your account, we ask that you leave us feedback in the forms provided so that we can either help you resolve the problems you're experiencing or use your comments to continue making improvements.


 




 

Uninstalling LastPass


 

Uninstalling LastPass for ONLY a specific browser:




 




 

Deleting Your LastPass Account


 

Go to the Delete Your Account page and follow the directions. As the web page mentions, please be sure to export and save all of your data before deleting your account, as this operation is not reversible. If you also can't remember your password, you'll have to use Delete account no password, which will send you a confirmation email first.


If you choose to permanently delete your account, you should also uninstall the software from every device you used with LastPass.

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